MidwayUSA is a firearms and outdoor sporting goods retailer that specializes in shooting sports equipment, hunting gear, and reloading supplies. The company operates primarily through e-commerce and catalog sales, offering products such as ammunition, firearms accessories, optics, and outdoor equipment to customers across the United States.
Midwayusa receives a mix of feedback from customers, with many praising the company's extensive inventory and competitive pricing. Reviewers highlight the clear product descriptions and the reliability of the service, noting that orders often arrive faster than expected.
The website's real-time inventory management is also appreciated, as it prevents ordering out-of-stock items. However, some customers express disappointment with recent orders, citing issues such as missing items and slower-than-promised shipping times. While many find the product quality satisfactory, a few have experienced difficulties with the website during peak times. Overall, Midwayusa is recognized for its solid selection and service, but there are areas for improvement, particularly in shipping consistency. The sentiment leans positive, reflecting a generally favorable experience.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 43 | |
| 2.4 out of 5 (poor) | 100 out of 100 | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 25 |
12 reviews of Midwayusa. Filter by what matters to you.
7 months ago
The product selection is impressive and I found exactly what I needed. However, shipping took longer than expected - almost 2 weeks for standard delivery. Customer service was helpful when I called to... See more
7 months ago
Love that their website shows real-time inventory levels. No more ordering items that are actually out of stock. Their email notifications when items come back in stock are really helpful too.
7 months ago
Quality products and decent prices, but the website can be slow during peak times. Had trouble completing my order twice before it finally went through. Once ordered though, everything arrived as expe... See more
7 months ago
Been shopping here for years and they consistently have items in stock that other retailers don't carry. Their technical support team really knows their stuff too. Packaging is always secure and profe... See more
Quick answers to the questions people ask most.
MidwayUSA specializes in shooting sports supplies, including firearms, ammunition, reloading equipment, hunting gear, and outdoor accessories. They carry products from hundreds of manufacturers and brands for hunters, competitive shooters, and outdoor enthusiasts.
MidwayUSA's customer service is available Monday through Friday from 8:00 AM to 8:00 PM Central Time, and Saturday from 8:00 AM to 5:00 PM Central Time. They are closed on Sundays and major holidays.
You can contact MidwayUSA by phone at 1-800-243-3220, through their website's live chat feature, or by email through their contact form. Their customer service team can help with orders, product questions, and technical support.
MidwayUSA offers a satisfaction guarantee with returns accepted within 90 days of purchase for most items in original condition. Firearms and certain restricted items may have different return requirements, and return shipping costs may apply.
MidwayUSA offers free standard shipping on orders over $49 to the continental United States. Orders under $49 incur a standard shipping fee, and expedited shipping options are available for an additional cost.
Yes, once your order ships, you'll receive a tracking number via email. You can track your package through the carrier's website or by logging into your MidwayUSA account and viewing your order history.
MidwayUSA operates primarily as an online retailer but has a retail showroom at their headquarters in Columbia, Missouri. The showroom is open to the public during regular business hours for browsing and pickup orders.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The product selection is impressive and I found exactly what I needed. However, shipping took longer than expected - almost 2 weeks for standard delivery. Customer service was helpful when I called to check on the status.
Love that their website shows real-time inventory levels. No more ordering items that are actually out of stock. Their email notifications when items come back in stock are really helpful too.
Quality products and decent prices, but the website can be slow during peak times. Had trouble completing my order twice before it finally went through. Once ordered though, everything arrived as expected.
Been shopping here for years and they consistently have items in stock that other retailers don't carry. Their technical support team really knows their stuff too. Packaging is always secure and professional.
Order arrived with one item missing and it took three phone calls to get it resolved. The replacement item was shipped quickly once they sorted it out, but the initial experience was frustrating.
Had an issue with a damaged package and their customer service team resolved it quickly. They sent a replacement at no charge and even included a prepaid return label. The only downside is that some items can be pricey, but the quality is usually worth it.
First time ordering and I was impressed with the entire experience. Clear product descriptions, competitive pricing, and my order arrived a day earlier than expected. The included catalog was a nice touch too.
Ordered some reloading supplies and they arrived in just 3 days. Prices are competitive and the website is easy to navigate. Will definitely order again.
Everything about this company feels professional - from the website design to the packaging to the follow-up emails. Prices might be slightly higher than some competitors but the service quality makes up for it.
Found what I needed at a reasonable price but shipping was slower than advertised. Took 8 business days instead of the promised 5. Product quality was good though.
Placed a large order for our shooting club and everything was perfect. They even called to confirm some specifications before shipping. Fast delivery and everything was packaged individually with care.
MidwayUSA accepts major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and MidwayUSA gift cards. They also offer financing options through Affirm for qualifying purchases.
MidwayUSA does not have a formal price matching policy. However, they strive to offer competitive pricing and frequently run sales and promotions on their products.
You can create a free account on MidwayUSA's website by clicking 'Sign In/Register' and providing your email address and basic information. An account allows you to track orders, save items to wish lists, and access exclusive member benefits.
MidwayUSA is a firearms and outdoor sporting goods retailer that specializes in shooting sports equipment, hunting gear, and reloading supplies. The company operates primarily through e-commerce and catalog sales, offering products such as ammunition, firearms accessories, optics, and outdoor equipment to customers across the United States.
