Mike Harris Aerial & Satellite is a UK-based company specializing in TV aerial installation and repair services. The company caters to residential customers looking to enhance their home entertainment systems, particularly those transitioning from subscription-based services like Sky to Freesat. Their team of local engineers provides a range of services, including realignment of satellite dishes, replacement of LNBs, and installation of set-top boxes to enable access to over 200 channels without monthly fees. With a commitment to customer satisfaction, Mike Harris Aerial & Satellite guarantees no call-out charges and timely service. The company aims to deliver efficient solutions for aerial and satellite needs, ensuring that clients receive reliable support and technical expertise in their local area.
Mike Harris Aerial & Satellite consistently receives praise for its efficient and friendly service, with many reviewers highlighting the quick response times and knowledgeable engineers. Customers appreciate the thoroughness of the technicians, who often complete jobs swiftly and effectively, sometimes within hours of the initial call.
The reasonable quotes and professionalism of the staff, particularly engineers like Alma and Paul, contribute to a positive experience for many. However, some consumers express frustration regarding reliability, citing instances where appointments were rescheduled or not honored as promised. A few reviews mention dissatisfaction with the pricing, suggesting that some services may feel expensive. Overall, the company maintains a strong reputation for quality service, despite a small number of critical experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | -0.2 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.1 | 28 |
| Sep 24 | 4.1 | 17 |
| Oct 24 | 3.6 | 11 |
| Nov 24 | 4.2 | 9 |
| Dec 24 | 4.4 | 9 |
| Jan 25 | 4.8 | 230 |
| Feb 25 | 4.7 | 253 |
| Mar 25 | 4.2 | 12 |
| Apr 25 | 3.9 | 10 |
| May 25 | 5.0 | 6 |
| Jun 25 | 3.8 | 9 |
| Jul 25 | 5.0 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Informative, about the work being carried out”
“Sorry to say that this was a total waste of time: no one hour service as advertised but asked for a time after 3pm”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.6 out of 5 (good) | 0% | 1,000 |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 2.3 out of 5 (poor) | — | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.6 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 1.9 out of 5 (poor) | 2.6 out of 5 (poor) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 2.9 out of 5 (fair) | 1.2 out of 5 (poor) | 1.0 out of 5 (poor) | — | 596 |
Bottom line: Mike Harris Aerial & Satellite is #2 of 5 on overall rating in this group.
500 reviews of Mike Harris Aerial & Satellite. Filter by what matters to you.
Over a year ago
Informative, about the work being carried out. Including options if preferred. Efficient from arriving to completion of the job. Mike Harris Aerials gave a very reasonable quote. Especially for all th... See more
Over a year ago
After my initial request for help Alma arrived 8.30 am next day. He very efficiently sorted out serious aerial/splitter problems for my bedroom tv. He gave me back my bedroom tv/pvr. An excellent and... See more
Over a year ago
Big thank you to Alma for a quick and tidy job All sorted with in 2 hours of calling.Would definitely use again and recommend to friends and family 😀
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Informative, about the work being carried out. Including options if preferred. Efficient from arriving to completion of the job. Mike Harris Aerials gave a very reasonable quote. Especially for all the work undertaken.
After my initial request for help Alma arrived 8.30 am next day. He very efficiently sorted out serious aerial/splitter problems for my bedroom tv. He gave me back my bedroom tv/pvr. An excellent and very quick and efficient service.
Service was speedy and effortless. Called to make an enquiry about a TV Aerial removal at 9 in the morning, received a call around 10:30 from Alma (the engineer) to confirm time they will be at my property, and by 12 noon, work was complete. Neatly done, items taken away for disposal, and more importantly Alma was very professional and very accommodating as I was in a work meeting when he arrived. I highly recommend
Big thank you to Alma for a quick and tidy job All sorted with in 2 hours of calling.Would definitely use again and recommend to friends and family 😀
Speedy response, submitted online request last night, they called at 8am to say they could have engineer attend today, Colin called half an hour later to say he would be with me between 10am- 11am. Aerial installed and set up to TV within an hour, no mess. All working fine and hopefully it continues. Bottom of invoice says all future work will be done with 25% discount with reference to your name and invoice number. I will keep that in mind should we need anything else done. Colin was efficient, friendly and lovely to my two young children who were adamant they wanted to watch him and talk at him the whole time.
The engineers were very thorough and knowledgeable
Excellent job,the technician "L.Lyon"was very professional,he even worked through the rain showers until the job was done,sited and tuned in the dish to perfection,a very satisfying job well done,glad i called Mike Harris.
Quick at responding to my call and engineer came out the same day. Advised we needed a new ariel and could fit it that day. We are intermittently still having issues especially with 1 of our tvs but giving it time before we call them back. Engineer was friendly
Sorry to say that this was a total waste of time: no one hour service as advertised but asked for a time after 3pm. At 4.54pm got a call to say couldn't make it and could do tomorrow morning between 8 am and 12. At 9.07 got a call to say would be there between 3pm and 6 pm. Am stressed as this is a tenanted property and I try hard to get repairs done asap, and, like most people, have other commitments which have to be cancelled/put on hold or attended to, n order to wait around for workmen. My choice, I know but, when a whole day has been rearranged and other people inconvenienced, it is not funny. Would definitely not recommend
Excellent service, the gentleman was a breath of fresh air, very polite, very knowledgeable and his time keeping was spot on. It was a delight listening to the tale of some more unusual installations…. Top Bloke
Having decided to abandon Sky due to cost, I got a quote from Mike Harris for installing a freesat system and a new digital tv aerial with splitter/booster. The engineer was polite and helpful. The whole job was completed with little inconvenience. Delighted with service.
The chap knew his stuff and fixed our cable issue which was quick and effective. Good worker too
Charged £90 to repair weak signal. There web site says they diagnose, give a quote and then it's up to the customer if they wish to continue. However, he told me it was just a couple of wires that were touching the fitting (took a couple of mins to move them) and then charged me for a general repair. Tv was working though , so paid up. Within a couple of days same problem returned. Booked them to come back and they rang to cancel at 5pm on the day. Booked another day and 10am on the day they cancelled again, re-booked. 10.00am on that day, guess what? They cancelled again. My advice is avoid at all cost.
Prompt service. Quite expensive, we thought. New aerial required as t.v was pixellating and then no signal. Engineer was o.k, if a bit pushy. He said the new aerial should be tried out in the back garden first. He installed it against a fence on a 6 ft pole and wired round the backof the garden. It worked well. Sadly we had neighbours call the next day to say they were very unhappy with the positioning of the aerial as it marred their view. I don't think we can do anything about this.
Available next day. Excellent communication throughout, before and during visit. New aeriel fitted, cable repaired, splitter fitted, and now both Freeview tellies working fine. Highly recommended.
After some teething troubles with my Sky Q box, I called for assistance @ 08.30hrs and had an engineering visit that day, check out the system, find the fault, renew the required part and had us back on track by mid afternoon same day. Really polite, helpful service and would happily recommend to anyone looking for Sky support.
Firstly, picked Mike Harris from published recommendations. A good choice. Our job was scheduled 24 hours after our initial call. Now that is quick. Our engineer, Paul, turned up on time and took us through our aerial installation in this brand new house. Job done, cables hidden and everything left clean and tidy. A 5 star service. Many thanks.
My partner just moved to a property he recently purchased. There was an aerial, but it was like something out of Noah's Ark - not fit for purpose. Mike Harris aerials sorted everything, new aerial fitted and now it is all up and running perfectly. Definitely worth 5 stars.
My satellite signal was lost. It had been showing weak-signal for a few weeks. An engineer arrived the same day!. - The transponder arm had completely corroded through. A new dish was fitted within 45 minutes! Perfect signal strength.
I don’t know what to tell you. They were amazing. The engineer they sent was really knowledgeable, friendly and listened to my concerns regarding the wiring. He was just awesome (thank you John). You cannot see the wiring which had to go right across the house!
Mike Harris Aerial & Satellite is a UK-based company specializing in TV aerial installation and repair services. The company caters to residential customers looking to enhance their home entertainment systems, particularly those transitioning from subscription-based services like Sky to Freesat. Their team of local engineers provides a range of services, including realignment of satellite dishes, replacement of LNBs, and installation of set-top boxes to enable access to over 200 channels without monthly fees. With a commitment to customer satisfaction, Mike Harris Aerial & Satellite guarantees no call-out charges and timely service. The company aims to deliver efficient solutions for aerial and satellite needs, ensuring that clients receive reliable support and technical expertise in their local area.
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