Mitsubishi Electric is a global technology company that provides a wide range of electrical and electronic equipment, systems, and services for industrial, commercial, and consumer applications. The company offers solutions including factory automation systems, air conditioning and heating equipment, power systems, semiconductors, and various industrial machinery. As part of the Mitsubishi Group, the company serves diverse markets worldwide through manufacturing, engineering, and technical support services.
Reviewers generally appreciate Mitsubishi Electric for their solid electrical contracting work and outstanding automation solutions, noting that the service is professional and efficient. Many customers highlight the quality of the products and the effectiveness of the installations, particularly in HVAC and industrial motor services, which have led to significant energy savings and operational improvements.
However, a recurring complaint is the perception of high pricing, with some consumers feeling that the costs do not align with the value received. Additionally, there are mentions of slow delivery times and scheduling issues with maintenance services, indicating areas for improvement. Overall, while the company delivers quality work and reliable service, the pricing concerns may deter some potential customers.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consumer Electronics.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 1.9 out of 5 (poor) | 100 out of 100 | +104% | 547 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,000 |
12 reviews of Mitsubishielectric. Filter by what matters to you.
Technician arrived on time and diagnosed the problem correctly. However, didn't have the right part on the truck and had to schedule a return visit. More preparation would have saved time.
The scheduled maintenance visits are thorough and the technicians are skilled. However, we've had issues with scheduling flexibility and sometimes wait longer than promised for non-emergency service calls. The equipment itself performs well, but the service side could use improvement.
Ordered electrical components for our manufacturing line. Product quality is top-notch as expected, but delivery took 3 weeks longer than initially promised. Communication about delays could have been better.
Quick answers to the questions people ask most.
Mitsubishi Electric provides a wide range of business services including HVAC systems, industrial automation, power systems, elevators and escalators, and building management solutions. They also offer maintenance, installation, and technical support services for commercial and industrial clients.
You can contact Mitsubishi Electric through their official website's contact form, call their main business line, or reach out to your local regional office. Contact information varies by region and specific business division.
Yes, Mitsubishi Electric offers comprehensive installation and maintenance services for all their business products. They have certified technicians and service teams available for ongoing support and preventive maintenance programs.
Standard business hours are typically Monday through Friday, 8 AM to 5 PM local time. Emergency service and 24/7 support may be available depending on your service contract and location.
Yes, Mitsubishi Electric provides warranties on their products and services, with terms varying by product type and application. Extended warranty options and service agreements are also available for additional coverage.
Mitsubishi Electric specializes in custom engineering solutions tailored to specific business requirements. Their technical teams work with clients to design and implement systems that meet unique operational needs.
Mitsubishi Electric serves various industries including manufacturing, healthcare, retail, hospitality, transportation, and commercial real estate. They provide specialized solutions for each sector's unique requirements.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
You can request a quote by contacting your local Mitsubishi Electric representative, using their online quote request form, or calling their business services department. They typically require project details and site specifications for accurate pricing.
Yes, Mitsubishi Electric offers training programs for customer staff on system operation and basic maintenance. Training can be conducted on-site or at their training facilities, depending on the complexity of the system.
Response times vary based on service level agreements and urgency of the request. Standard service calls are typically responded to within 24-48 hours, while emergency calls receive priority response based on your service contract terms.
Mitsubishi Electric is a global technology company that provides a wide range of electrical and electronic equipment, systems, and services for industrial, commercial, and consumer applications. The company offers solutions including factory automation systems, air conditioning and heating equipment, power systems, semiconductors, and various industrial machinery. As part of the Mitsubishi Group, the company serves diverse markets worldwide through manufacturing, engineering, and technical support services.
