Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Low volume · weighted down	2.3	8	100%		● Not enough data

2.3 / 5 overall

8 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 2.5
12-month avg: 2.5
All-time: 2.3
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Trend	Reviews
Montblanc BoutiqueThis company	2.3 out of 5 (poor)	33 out of 100	—	8
Etsy	1.3 out of 5 (poor)	100 out of 100	—	1,000
Michaels Stores	2.9 out of 5 (fair)	100 out of 100	+4%	1,000
Red Run	4.9 out of 5 (good)	100 out of 100	+2%	397
BARCA Stores	2.6 out of 5 (poor)	100 out of 100	+12%	368

Bottom line: Montblanc Boutique is #4 of 5 on overall rating in this group.

1 review

Jul 8, 2025

Featured

Fake Products

I received my product. However, my issue is it is not genuine. The official website didn't provide any information on the authenticity of their products. SO BEWARE.

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Leia M

1 review

Jun 26, 2025

Featured

Lovely sales staff helped me pick out…

Lovely sales staff helped me pick out an item for my partner. Requested an exchange and the staff helped me quite seamlessly. Purchased a wallet, however it's tearing (1+ years).

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Mme YUREVICH YULIYA

1 review

Jun 17, 2025

Featured

Pourquoi -5 étoiles n’existent pas!

Pourquoi -5 étoiles n’existent pas! Faute d’une mauvaise manipulation mon stylo tomba et enfonça la plume. Envoyé en réparation, 75€, impossible de retrouver le stylo: ils l’ont envoyé à une mauvaise adresse! Deuxième envoie, cette fois ci avec une agrafe défectueuse : une fissure dans les 2 côtés du plie! Nouvelle réparation, 75€ : ils ont redressé l’agrafe ! Ils me propose de repayer à nouveau ! Prenez les jambes à votre cou et partez. Un bic sera mieux! QUELLE HONTE!

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Ferdinando Reddavide

1 review

May 3, 2025

Featured

Ottimo negozio commesse competenti

Ottimo negozio commesse competenti , molto gentili è un piacere andarci .🔝

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Paolo

1 review

Jul 21, 2024

Momtblanc Summit 3: paghi il prezzo di un brand ma per un smartwatch di pessimo livello.

Particolarmente amante dello stile Montblanc, mi è stato regalato uno smartwatch Summit 3, con il desiderio di abbinarlo al mio Iphone 14 plus, stanco del design del mio applewatch. A parte il fatto che l'impostazione e l'accoppiamento tra il cellulare e il Summit sono lenti e difficili, mi trovo uno smartwatch che funziona solo con Android e quindi non può visualizzare le app per iPhone, perde facilmente la connessione con il cellulare e ha una durata minima della batteria. Trovo assurdo che la Maison Montblanc non sviluppi un prodotto del genere pensando ai clienti con software iOS. Ho quindi deciso, solo dopo 48 ore, di restituirlo. Un vero peccato perché il design era molto bello, elegante/sportivo ed accattivante. Ritengo che ha poco senso acquistare un smartwatch per usarlo come un normale orologio: si possono trovare smartwatch di gran lunga superiori a prezzi inferiori. E… In passato avevo acquistato un Augmented paper... anch'esso poi rivenduto per modestia tecnologica. Morale: cara Montblanc, concentrati solo sulle cose che sai fare bene, ed evita di avventurarti in settori in cui potresti essere percepita come un generico commerciante orientale. Ritengo che la vostra politica di vendita in questo settore merceologico sia particolarmente offensiva per i clienti!!!! Sono rimasto davvero con l'amaro in bocca!

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Claude-Alain

1 review

May 15, 2024

Service après vente déplorable

Après avoir cassé une pièce en plastique de mon porte-plume Mont-blanc (dommage mineur) que j’ai déposé chez Kramer-Krieg à Lausanne (représentant Mont-blanc) j’ai du attendre 2 mois après plusieurs rappels de ma part pour enfin apprendre que mon stylo était réparé… Le service après vente Mont-blanc à sa clientèle est plus que lamentable pour une marque allemande qui se veut une marque de luxe exemplaire. Tout cela ne donne plus envie d’acheter un produit Montblanc.

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Lindsey Wild

1 review

Jan 6, 2024

Fountain pen repairs

I requested a repair for my fountain pen at the beginning of January 2024 and was advised that due to a system upgrade repairs will not be accepted until February 2024. This is not what you'd expect from a prestigious company such as this.

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Rex Clingerv

1 review

Nov 21, 2023

Elegance on Ice: Montblanc Meisterstück Glacier LeGrand Rollerball in Blue

I recently purchased the Montblanc Meisterstück Glacier LeGrand Rollerball in Blue from the Montblanc Boutique, and I must say I am thoroughly impressed. This pen embodies the consistent refinement and exquisite craftsmanship that Montblanc is renowned for. Its design is not only stunning but also evokes a sense of the majestic beauty found in snow-covered landscapes. The blue ink of this pen adds a unique touch, almost like gliding across a crystalline glacier with every stroke. The writing experience is incredibly comfortable, with smooth and clean ink flow, making every writing session a joy. The iconic white star emblem embedded on the cap adds a touch of distinct elegance to the pen. The Montblanc Meisterstück Glacier LeGrand Rollerball is not just a practical writing instrument; it is a work of art. Whether for personal use or as a gift, it is a choice that leaves a lasting impression. This rollerball pen truly captures the beauty of glaciers, bringing a unique sense of style to my writing life.

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Month	Average	Reviews
May 25	5.0	1
Jun 25	2.0	2
Jul 25	1.0	1

Montblanc Boutique reviews & trust report

Montblanc Boutique has a poor customer experience.

Where the score comes from

Reputation trend

How it compares

Reviews