My Learning Online is an Australian-based online course provider offering a wide range of professional certificate courses across various fields, including animal care, landscaping, and counselling. The company aims to provide flexible and accessible learning opportunities, allowing students to study at their own pace while receiving support from experienced tutors. With over 50 courses available, My Learning Online caters to individuals seeking to enhance their skills or pursue new career paths. Targeting adult learners and professionals, My Learning Online prioritizes a user-friendly experience, ensuring that enrollment and course navigation are straightforward. The platform emphasizes personalized support, with dedicated tutors available to assist students throughout their learning journey. By focusing on certified training, My Learning Online helps individuals gain the qualifications needed to succeed in their chosen industries.
Learning Online receives overwhelmingly positive feedback from its users, with many praising the helpfulness of the staff and the quality of the courses. Reviewers highlight the organized layout of the learning platform, which enhances the overall learning experience, and express appreciation for the supportive tutors who provide valuable feedback.
Customers like Fraser and Charlotte commend the staff for their exceptional assistance during the enrollment process, making it simple and exciting. However, a small number of critical reviews raise concerns about transparency and communication, particularly regarding enrollment practices and a perceived lack of duty of care. Despite these issues, the majority of users report a satisfying and enriching educational experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 927 | 100% | -1.1 | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 1.0 | 1 |
| Dec 24 | 3.5 | 4 |
| Jan 25 | 4.4 | 14 |
| Feb 25 | 5.0 | 12 |
| Mar 25 | 4.2 | 5 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 2 |
| Jul 25 | 4.5 | 2 |
| Aug 25 | 2.8 | 4 |
| Sep 25 | 4.0 | 1 |
| Oct 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Nicholas Medland was very helpful and infomative looking forward to the learning now”
“To make matters worse, they funneled the payment through Payright finance, which means we are now locked into debt fo...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Learning.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 2.7 out of 5 (poor) | −4% | 927 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 5.0 out of 5 (good) | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 |
Bottom line: Learning Online is #3 of 5 on overall rating in this group. On value, Truka scores higher (5.0 vs 2.7).
500 reviews of Learning Online . Filter by what matters to you.
Jessica, you absolute gem of a person! Your helpfulness, enthusiasm & manner was a highlight to my day & the enrolling process was so easy. I've come away feeling supported, confident & ready to start my course.
Probably had the best phone-call application ever this afternoon. I would have to thank the amazing people I spoke to over the phone (Shout out to Rhiannon, Elliot, and Jordan 🙌) for the excellent explanations, thorough service and easy process to follow!! I felt very secure with my information, and the people I spoke were absolutely lovely to speak to. I cannot wait to start my course >* ))))><
I just enrolled for my online course and received excellent service from Jessica Wheeler. She was an absolute pleasure to speak to, and very thorough and patient when answering my questions.
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I loved hearing from you thanks so much for reaching out to me.
Absolutely amazing and so helpful. Jessica answered all of my questions and answered everything is so much detail.
I have just enrolled in the animal certificate and I'm very excited to start it today. A special mention to Jordan Doust who took the time to go through what I was interested in and gave me a lot of useful information and also assisting me setting up the course. Also a special mention to my mentor Kriselle Naidoo for her time to have a chat to me and offer her full support for my journey, such lovely people to speak to very very happy
Hadil. WOW Cloning machines. If you have access ever to this fantasy technology and have the opportunity to duplicate any of your staff, Hadil needs to be your #1 choice. All day every day. Vibrant, exciting, knowledgeable, professional, encouraging, respectful, focused, and most important of all, REAL. An absolutely beautiful soul that made my decision making so comfortable, and so pleasant that there was no question as to whether I was doing the right thing. Informative, encouraging, the compliments could go on for Hadil but I would not have room to write. I would recommend Hadil to anyone and everyone, not just in her current position, but any career that she was in, because I know without a doubt she will be successful in any endeavour she were to choose, as her essence as a person is an absolute delight. An absolute asset to any organisation and shining light in a very often clouded world. I thank you from the most honest and true part of myself Hadil, your a blessing and I will never forget the phonecall that shaped my future. You deserve the best of this life. Don't ever change you, you were perfect.
I have really loved doing my course with learning online, quick and easy sign up, affordable payment plans and great communication from the tutors!
Jessica was absolutely amazing with helping me enrol into my vet nursing assistant course! She made it an extremely easy process and answered all of my questions and finally gave me the answers I was looking for as so many before hadn’t given me answers on what I needed to do to get to where I wanted to go but Jessica helped me so much! Really appreciate her and looking forward to my course!! Thankyou so much!!!
When I enrolled in this course, I had doubts about how I’d manage with very basic technology skills. As would be, my server would not recognise learning on line’s address and blocked all emails. Also, we had trouble connecting by phone. Kriselle demonstrated support, patience and understanding. The technological challenges were conquered. Thanks Kriselle.
Had a wonderful call for information in regards to the Photography Course i applied for, Jade was the lady i had spoken with and she was very well mannered and informative. And made me excited and invested in become a professorial photographer as I am in need of a career change due to work stressing me out more then anything.
Genuinely so grateful for all the support from the lecturers throughout the year. I was lucky to have Melissa and Tessa who always, always responded when I needed considering we’re in different time zones. Great set up of the courses and I would 100% recommend Learning Online.
I would like to thank Kirsty for helping me through my animal welfare course, she is always so helpful and friendly and makes everything make sense when I'm having trouble. The information is very informative in the course content and there is no rush to finish, I like that you can take your time with the course. I've really enjoyed my experience with my learning online so far and would recommend this course to anyone who's looking to gain more knowledge!
I have been speaking with Christopher & Melissa, and they're exceptional! They have both made me feel very welcome into my course, and ensured that I am comfortable with everything. They're both lovely genuine people as well as great workers. Super happy with my experience & will be encouraging others to learn through learning online! Thank you both.
The absolute best customer service I have ever received. I hate writing reviews because I’m lazy but these guys seriously deserve a shout out for being so good with the students and all their needs. They’re willing to help however they can and are incredibly pleasant to talk to, I now I know the guy helping me out likes Lord of the Rings and Star Wars. The tutor’s know their sh and I’m very happy I chose Learning Online for my certificate. Thank you!
When enquiring about the reptile course I spoke with Christopher on multiple occasions and without a doubt, the best customer service I have ever received! Christopher was lovely to chat to and provided very clear information. When I told him I wanted to apply, instead of being asked to fill out an application and send it in, Christopher stayed on the phone and talked me through the entire application process which I found extremely helpful. Sometimes applications can be confusing so I really appreciated this. I look forward to chatting with other great people from Learning Online!
I would like to thank James Carter who was my mentor and my teacher in my journey of Wildlife Vet Assistant . I had his support and understanding throughout the whole course . Always there to answer any doubts or questions that I had . I recommend this course highly for all those people that would love the opportunity to work with animals because it will open your world to so many opportunities working with animals ! Thankyou from the bottom of my heart for all your support and commitment, helping me achieve this dream . Best Wishes Everyone !!! Thankyou To All The Team😊
So Friendly! Felt really welcome! and made signing up for my new course super easy and uncomplicated.
My Learning Online is an Australian-based online course provider offering a wide range of professional certificate courses across various fields, including animal care, landscaping, and counselling. The company aims to provide flexible and accessible learning opportunities, allowing students to study at their own pace while receiving support from experienced tutors. With over 50 courses available, My Learning Online caters to individuals seeking to enhance their skills or pursue new career paths. Targeting adult learners and professionals, My Learning Online prioritizes a user-friendly experience, ensuring that enrollment and course navigation are straightforward. The platform emphasizes personalized support, with dedicated tutors available to assist students throughout their learning journey. By focusing on certified training, My Learning Online helps individuals gain the qualifications needed to succeed in their chosen industries.
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