Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.2	363	100%	-0.6	● Low

4.2 / 5 overall

363 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 3.9▼ 0.6
12-month avg: 4.2
All-time: 4.2
Category avg: 4.0

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Delivery	Quality	Service	Trend	Reviews
Nere TravelThis company	4.2 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	4.4 out of 5 (good)	3.6 out of 5 (good)	+1%	363
Etsy	1.3 out of 5 (poor)	100 out of 100	1.2 out of 5 (poor)	1.2 out of 5 (poor)	1.2 out of 5 (poor)	—	1,000
Michaels Stores	2.9 out of 5 (fair)	100 out of 100	1.3 out of 5 (poor)	1.9 out of 5 (poor)	2.5 out of 5 (poor)	+4%	1,000
Red Run	4.9 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.9 out of 5 (good)	5.0 out of 5 (good)	+2%	397
BARCA Stores	2.6 out of 5 (poor)	100 out of 100	2.7 out of 5 (poor)	3.0 out of 5 (fair)	2.2 out of 5 (poor)	+12%	368

Bottom line: Nere Travel is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 3.6).

Cindy

1 review

Aug 1, 2025

Featured

Best quality goods

Loving my purchase . Worth the price .

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Alison Sandford

1 review

Jul 31, 2025

Featured

Obsessed!!

Fast delivery. Great products. Love my new luggage!!

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E Chan

1 review

Jul 31, 2025

Featured

Non-existent customer service

It was easy enough when I placed the order but when I decided to return to the cabin luggage I bought and proceeded everything, the parcel was collected by DPD since 11 July, until now I have not received my money back. The only way to get in touch with Customer Service is via the email that no one replies. I have sent follow up email, yet no one replies.

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Andrea Chance-Osman

1 review

Jul 30, 2025

Featured

Absolutely love my new bag

Absolutely love my new bag. It was perfect for our travels. Lots of pockets and just the right size.

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T Holli

1 review

Jul 28, 2025

No Communication

I ordered a suitcase with other purchases on Wednesday 16th of July 2025. It is now Monday 28th of July 2025 and I still haven't received my order. I was told to expect delivery 3-5 days and have received no tracking details. I have sent emails but received no human contact emails, just an automated response. I thought this was a reputable company, very disappointed. Mrs H

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Anon

1 review

Jul 26, 2025

Great case and customer service 👍

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Simon James

1 review

Jul 24, 2025

Horrific Product Quality

Horrific product quality, broke on first use and customer service was non-existent. Thankfully there was another Australian store close by which I was able to upgrade to.

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Sam

1 review

Jul 22, 2025

I love this case

Nice website with clear dimensions for cases. Customer services (Ryan) were very helpful. Easy to order and arrived very quickly (never been so excited to receive a new suitcase!). Good selection of colours. The case itself is quite obviously good quality (my last was from primark) the wheels are smooth and the zips good quality. Big space and compartments inside for a cabin case. Can’t wait to take it on holiday in a few weeks.

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DANIELLE ARKWRIGHT

1 review

Jul 19, 2025

Fab cases

Bought with a great discount, quick delivery, great service, cases look fabulous in khaki, can't wait to use them!

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Catherine

1 review

Jul 18, 2025

Suitcase is excellent but was delivered…

Suitcase is excellent but was delivered with all the zips open.

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Karen Fox

1 review

Jul 17, 2025

Fabulous bags

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ANNE SYROPOULO

1 review

Jul 14, 2025

The hotel works well.

The rooms were clean. Beds comfortable.

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1 review

Jul 13, 2025

Fast delivery

Fast delivery, great suitcases, very sturdy. Only 4 stars as one came with a scratch.

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Gerald Barasa

1 review

Jul 8, 2025

Love the quality of the product will…

Love the quality of the product will buy the medium one too

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1 review

Jul 8, 2025

Easy to find what I wanted on the…

Easy to find what I wanted on the website. Good choice of attractive colours. Prompt delivery and the bag was exactly what I wanted

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Kyleigh

1 review

Jul 7, 2025

Very happy with my purchase 😊

Very happy with my purchase 😊. Promt delivery. Great company to order with . 😊

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Mrs S

1 review

Jul 6, 2025

Unacceptable

Cases were wrong size for our needs- our fault but return is not easy and Nere refuse to exchange, advised would need to rebuy and send back. Portal did not work, they had to manually do it. Asked for details/ how many packages etc. DPD for once good however Nere had told them incorrect amount of parcels so had to wait for it to be sorted. Was told as per their policy would receive a refund within 14 days of collection. 14 days have now passed and no refund has been received. Unacceptable Useless response from Nere as it has already been over 14 days since parcels were collected. Think twice about purchasing from this company

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Clive Marshall

1 review

Jul 1, 2025

Not advised item was out of stock.

I ordered the item on line where it was listed as in stock. I waited two weeks for delivery and contacted Nere to chase delivery to be told they were out of stock of the colour I ordered and were waiting for new stock to arrive. At no point was I contacted to be advised of this. I was then offered the only colour that was available which I agreed to. It took another week to arrive.

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Pamela Carrera

1 review

Jun 30, 2025

These bags are really nice and good…

These bags are really nice and good quality. Love it ❤️

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Gill Owen

1 review

Jun 30, 2025

Great size & quality

Great size & quality. Arrived quickly

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Month	Average	Reviews
Sep 24	4.0	31
Oct 24	4.5	13
Nov 24	4.6	31
Dec 24	4.0	46
Jan 25	4.2	24
Feb 25	4.4	15
Mar 25	4.4	14
Apr 25	4.7	21
May 25	4.5	11
Jun 25	4.0	13
Jul 25	3.8	17
Aug 25	5.0	1

Nere Travel reviews & trust report

Nere Travel has a positive customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 285 positive reviews

Top complaintsof 68 negative reviews

How it compares

Reviews