What are your store hours?

Store hours vary by location. Please visit our store locator on the New Balance website or call your local retailer directly for current operating hours.

Do you offer free shipping on New Balance 1080 orders?

Free standard shipping is typically offered on orders over a certain amount, usually $99. Express shipping options are available for an additional fee.

What is your return policy for the New Balance 1080?

New Balance offers a 30-day return policy for unworn shoes with original packaging. Returns can be processed online or at participating retail locations.

How can I contact customer service about my New Balance 1080 purchase?

You can reach customer service through the New Balance website chat, by calling 1-800-595-9138, or by emailing customer support. Support is typically available Monday through Friday during business hours.

Do you offer shoe fitting services for the New Balance 1080?

Many New Balance retail locations offer professional fitting services to help determine your correct size and gait analysis. Call ahead to confirm availability at your local store.

Can I customize my New Balance 1080 shoes?

The New Balance 1080 may be available through the NB1 customization program, allowing you to choose colors and materials. Check the New Balance website for current customization options.

What warranty do you offer on the New Balance 1080?

New Balance offers a limited warranty against manufacturing defects for 6 months from the date of purchase. Normal wear and tear is not covered under the warranty.

Do you offer price matching on New Balance 1080 shoes?

Price matching policies vary by retailer. Contact the specific store or check their website for current price matching terms and qualifying competitor requirements.

Can I track my New Balance 1080 order online?

Yes, you'll receive a tracking number via email once your order ships. You can track your package through the New Balance website or the shipping carrier's website.

Do you offer corporate or bulk discounts for New Balance 1080 purchases?

New Balance offers corporate sales programs for bulk orders. Contact their business sales team directly through the website or call customer service for volume pricing information.

New Balance 1080 Reviews (Dec 2025): Is It Legit?

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Trend	Reviews
New Balance 1080This company	—	0 out of 100	—	0
Etsy	1.3 out of 5 (poor)	100 out of 100	—	1,000
Michaels Stores	2.9 out of 5 (fair)	100 out of 100	+4%	1,000
Red Run	4.9 out of 5 (good)	100 out of 100	+2%	397
BARCA Stores	2.6 out of 5 (poor)	100 out of 100	+12%	368

Nancy Hernandez

1 review

Dec 14, 2025

Featured

Good but runs warm

The cushioning and support are excellent, making them great for longer runs. However, my feet tend to get quite warm during summer runs despite the mesh upper. Winter running is perfect though.

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Ashley Moore

1 review

Dec 14, 2025

Featured

Great value for money

Solid performance at a reasonable price point. The ride is smooth and comfortable, though not the most exciting shoe. Does exactly what it promises without any surprises.

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Susan Jackson

1 review

Dec 14, 2025

Featured

Love the fit and feel

These have become my go-to running shoes. The upper material is breathable and the fit is snug without being restrictive. Durability seems good after 200+ miles. The price point is reasonable for the quality you get.

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Mary Jones

1 review

Dec 14, 2025

Featured

Solid performance but heavy

The comfort level is outstanding and they handle well on various surfaces. However, they're noticeably heavier than my previous running shoes which affects my pace during faster workouts. Great for easy runs and recovery days though.

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Christopher Hernandez

1 review

Dec 14, 2025

Great daily trainer

Perfect for daily training runs. Very comfortable right out of the box.

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Jennifer Thompson

1 review

Dec 14, 2025

Highly recommend for beginners

Started running recently and these shoes have been fantastic for building up my mileage. The cushioning protects my joints and the fit is forgiving. They've held up well through training in various weather conditions.

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Margaret Johnson

1 review

Dec 14, 2025

Decent but not amazing

They're comfortable enough for moderate distances but lack the responsiveness I was hoping for. The cushioning is soft, maybe too soft for my preference.

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Steven Moore

1 review

Dec 14, 2025

Excellent cushioning for long runs

These shoes have incredible cushioning that makes long distance running so much more comfortable. The Fresh Foam midsole really delivers on shock absorption. Only minor complaint is they run slightly large, so consider sizing down half a size.

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Mary Jackson

1 review

Dec 14, 2025

Comfortable for walking and light jogging

These work well for my fitness routine of walking and occasional light jogging. The cushioning feels plush and supportive. Not sure how they'd hold up for serious running, but perfect for my needs.

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Michael Gonzalez

1 review

Dec 14, 2025

Perfect for my flat feet

Finally found a neutral shoe that works well with my flat feet and custom orthotics. The roomy toe box is a huge plus and the heel doesn't slip at all during runs.

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Matthew Martin

1 review

Dec 14, 2025

Mixed feelings

The comfort is undeniable but they feel a bit clunky compared to other models. Good for slower paced runs but not ideal for speed work or racing.

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Donna Hernandez

1 review

Dec 14, 2025

Good cushioning, poor durability

While the initial comfort and cushioning were impressive, the outsole wore down much faster than expected. After just 150 miles, there's significant wear on the heel area. Expected better durability for the price.

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New Balance 1080 reviews & trust report

No customer reviews of New Balance 1080 yet.

How it compares

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