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Newsmax receives a mixed reception from its audience, with many expressing dissatisfaction alongside a smaller group of enthusiastic supporters. Reviewers appreciate the breadth of news coverage and some describe it as "outstanding" and "fair and balanced," highlighting its appeal to those seeking alternatives to mainstream media.
However, a significant number of consumers criticize the network for its perceived bias, particularly against former President Trump, with specific complaints about Andrew Napolitano's commentary. Customer service issues are frequently mentioned, with many finding it unresponsive and problematic, particularly regarding subscription management. Additionally, viewers express frustration over the increasing number of commercials, detracting from their viewing experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 211 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.8 | 6 |
| Sep 24 | 1.9 | 9 |
| Oct 24 | 1.1 | 8 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | 1.3 | 3 |
| Jan 25 | 1.8 | 12 |
| Feb 25 | 1.8 | 10 |
| Mar 25 | 3.0 | 6 |
| Apr 25 | 2.0 | 6 |
| May 25 | 2.6 | 5 |
| Jun 25 | 1.5 | 2 |
| Jul 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 211 most recent reviews.
“Newsmax is outstanding”
“For some reason my subscription was cancelled even though the payments are automatic through ROKU”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · News & Media.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 2.2 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | +24% | 211 |
| 4.0 out of 5 (good) | 100 out of 100 | — | −20% | 100 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 61 | |
| 2.3 out of 5 (poor) | 100 out of 100 | — | — | 31 | |
| 2.9 out of 5 (fair) | 100 out of 100 | — | — | 23 |
Bottom line: Newsmax is #5 of 5 on overall rating in this group. On service, SWD Media scores higher (5.0 vs 1.7).
211 reviews of Newsmax. Filter by what matters to you.
They have major issues with the app, having to exit the app, clear data, re-entering user name and password. I have struggled with this for months, this is not my error, but theirs and in reading other comments, I see that I am not alone. I want to be a loyal customer, but they are making it difficult.
Ar least 3 times a day I have to clear data and restart. Thus us ludicrous! Get your act togethrr
I enjoy the commentators of Newsmax best of all. I have been watching since switching from Fox for the last 2 years. I did pay $50 for the year and the only downside thus far is the audio/video, they need to do something about this? It's aggravating when they are doing interviews and either the audio or video goes silent, and it's almost every day. Still happy about the broadcasts and subscription.
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Almost every time I try to use the app I have to clear data or exit the app and re-sign in. Just tried to retrieve data that said it couldn’t get it from my server. It’s very frustrating for five dollars a month.
Newsmax 2 runs the same "American Moment" video as a commercial break constantly! Please stop this it is annoying!!!
It has no problems taking your money yet never work and I mean never works Talk about a rip off
We subscribed to Newsmax and we just paid our first monthly payment. However, I think we are going to cancel just because you have to constantly be logging in The app crashes all the time you would think that they would get this fixed because it looks like they’re losing a fair amount of customers
The app is pathetic. It’s as though the software was purchased from a recycled AOL store. Log in speed is about the same as using a phone line from 40 yrs ago. In this day and age their technology resembles something you would deal with in a third world country. Every time it’s either a glitch or you have to log in again. Can’t believe I’m paying for this crap. Have multiple apps that I subscribe to an never have this problem. Hire some top experts from Cupertino of purchase some up to date software.
The repetitive regurgitated obnoxious history clips make it unwatchable
They shouldn't have hired Greta van Susteren or Bob Sellers, or fired Sean Spicer. I haven't been able to watch them since hiring Greta from CNN, and Bob Sellers, wherever they found him, is too much of a milquetoast, no personality, and brings nothing to the show. He became hated when he treated Mike Lindell so poorly, walking off the program on him. Sellers is just a fixture, he repeats things and agrees with the other anchor, doesn't contribute anything. These people are lost! Wrong way guys!
Every time Alex Gramer goes on, I have to mute of turn off the program until she is off. Her demeanor makes me sick. Not sure who likes her or is related to her but she would be good on a strip club. Her laugh is vulgar but I just turn off the program or mute when she comes on. Does someone in her family push this. She has zero talent. mho
I would not mind paying to watch Newsmax Plus, but 1. I have to sign in too many times 2. Way too many commercials 3. The TV shows are not updated in a timely manner. Sometimes they don’t even update the shows the day the broadcast them. I think I will cancel my membership. They are not professional.
I used to watch newsmax every day and I liked it, but ever since they started showing these American history commercial clips, I can't stand to watch it. I'm really totally sick and tired of watching commercials about Ronald Reagan speeches, over and over again. They show the Martin Treptow pledge over and over to the point that I have it memorized. I'm sure Treptow was a great guy but give me a break here, it's like newsmax is trying to brainwash the viewership. Give us a break over here, most of my friends stopped watching because of this reason.
I like all the news people on Newsmax but those minutes of history are repetitive and old. Either create new ones or get rid of it. I am sure I watched the Elvis one at least 10000 times! They are interesting but after watching them 2 or 3 times it is REALLY old news. Getting real tired of it. Move on or I will move on.
Newsmax had the kinks worked out quickly; the NewsmaxPlus app works perfectly now. Great programming. Well worth the price.
I love all the Newsmax programs. However when we were told we had to go to Newsmax Plus, I paid the annual fee. Now I have closed captioning that I can't get to turn off. The only way I could get an answer was to call and explain the issue. I did what they told me to try and it did not work. Your customer service is terrible. There was nothing wrong when we watched the original Newsmax! I want my money back!
Clear, unbiased news.
CrowdTrust is a review platform that allows consumers to share and read feedback about various products and services. It serves as a space for users to express their experiences, helping potential customers make informed decisions based on real user insights. The platform aggregates reviews across multiple categories, providing an accessible resource for individuals seeking trustworthy information. The company targets a diverse audience, including everyday consumers, businesses looking to enhance their reputation, and marketers aiming to understand customer sentiment. By facilitating honest conversations around products and services, CrowdTrust aims to foster transparency and accountability in the marketplace. Users can easily navigate the site to find reviews that cater to their specific needs, making it a valuable tool for both consumers and businesses alike.
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