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Newsmax receives a mixed reception from its audience, with many expressing dissatisfaction alongside a smaller group of enthusiastic supporters. Reviewers appreciate the breadth of news coverage and some describe it as "outstanding" and "fair and balanced," highlighting its appeal to those seeking alternatives to mainstream media.
However, a significant number of consumers criticize the network for its perceived bias, particularly against former President Trump, with specific complaints about Andrew Napolitano's commentary. Customer service issues are frequently mentioned, with many finding it unresponsive and problematic, particularly regarding subscription management. Additionally, viewers express frustration over the increasing number of commercials, detracting from their viewing experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 211 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.8 | 6 |
| Sep 24 | 1.9 | 9 |
| Oct 24 | 1.1 | 8 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | 1.3 | 3 |
| Jan 25 | 1.8 | 12 |
| Feb 25 | 1.8 | 10 |
| Mar 25 | 3.0 | 6 |
| Apr 25 | 2.0 | 6 |
| May 25 | 2.6 | 5 |
| Jun 25 | 1.5 | 2 |
| Jul 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 211 most recent reviews.
“Newsmax is outstanding”
“For some reason my subscription was cancelled even though the payments are automatic through ROKU”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · News & Media.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 2.2 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | +24% | 211 |
| 4.0 out of 5 (good) | 100 out of 100 | — | −20% | 100 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 61 | |
| 2.3 out of 5 (poor) | 100 out of 100 | — | — | 31 | |
| 2.9 out of 5 (fair) | 100 out of 100 | — | — | 23 |
Bottom line: Newsmax is #5 of 5 on overall rating in this group. On service, SWD Media scores higher (5.0 vs 1.7).
211 reviews of Newsmax. Filter by what matters to you.
We are CONSTANTLY...having to sign in. I get tired of hearing my husband gripe about it and yet..he's faithful to Newsmax even though to me, they are not always that great. I also contacted customer service and never heard back.
dont believe the hype after blowing up the newsmaxplus pre deployment its ovious nwesmax devlopers didnt do their due dilegence. Bought the yearly subscription try to install the app on apple tv . it doesnt work ! tried calling customer support 3 times finally got bck to me said that they were working on update with apple ?WTH you have to work the bugs out before release ! and if there is a bug after release you release updates to the code and not make customers wait or tell them you need to try and delete and reinstall several timex.. Cancelled subscription !
WHY and WHAT are they charging for on the app? I guess they want to be just like FOX! We’ve been watching Newsmax all day everyday for 2 yrs, until it changed over to the “plus” the app doesn’t work most of the time and the new format is boring. Newsmax was really doing so well in the ratings but it’s pretty screwed up now! We are very dissatisfied.
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The "New" Newsmax Plus,,, has gotten to be a call in (old radio) show... What happened to the news? You have way to many "new" people on here now... I was an "Avid" watcher... I am really disapointed! Might as well go back to "Fox" (fake) news... You lost a customer...
Joined Newsmax+ a couple of weeks ago. The problem is every other time I try to tune in, I have to sign in AGAIN. I will cancel soon if they don't resolve this problem.
Newsmax recently began charging to watch their channel, if you're streaming. I begrudgingly decided to pay the nominal fee of 50 bucks a month. Since it's become a pay channel it stops working constantly, had I known this would be the case I would not have paid and I will not again.
Went to Newsmax when Foxnews went WAY left. Free online streaming was really good, and then the went greedy and started charging.....Then Newsmax2 started......What a dumpster fire that is! The commercials were getting to be what seemed like more than the news until N2; and now the commercials seem to take up more time than programming does; even interrupting their news shows. Watched N2 for a week or so; now done altogether. Adios Newsmax!
I was a loyal viewer and got many friends to start watching. I supported you with the Dish situation. Then you pulled a bait and switch, you gave into Dish. Then you really insulted all of us viewer and you canceled us within a week. You like so many others forgot who brought you to the dance. Turned your back on the conservatives and went woke for the almighty dollar, zero ethics or loyalty!
Used to be a regular visitor to Newsmax. No more. The pay plan for Newsmax+ is not acceptable. It's a slap to those of us who believed in the brand. Disappointed.
I used to love NewsMax…so much so that I was ok with paying the subscription price. Thank goodness for a 10 day trial period because it is taking this long to get the application to work. So damn frustrating. Now I’m dealing with closed captioning that I can’t turn off. So much for the NewsMax captions on the bottom of the screen; can’t read them. Also, why am I paying and getting so many commercials. Either give it to me for free with commercials or charge me with no commercials. Y’all need to give all us who signed up right away a year’s free subscription. We’re doing the work you should have done before rolling out this new.paid application. Very poor job, very disappointed!!! I called customer service, held on for a very long time and then had to leave a message. Over 24 hours later, no callback. Pitiful!!!
Quit promoting newsmax app. It makes me want to change the channel. Pay for what you already get on cable? Stupid! Stop it, especially if you want to keep fox viewers! Stay on track, get your video and sound up to date. Let your guests have time to discuss. I used to watch fox, changed to Newsmax, but so tired of repetitive and pro guests who are not supported with FACTS. Get on it! It's not that hard!
Never back to them, tried for hours to download after subscribing, not able to download, why make it difficult. Will be cancelling my subscription after 4 hours today.
I have watch Newsmax for years. We have Roku tv's, and live out in the country. I have Starlink which I love. This gives us the ability to stream on all our devices. I am not happy with Newsmax, they have gone to a pay for play in my opinion. So I did sign up for a yr, 50.00 buck is not that much. Did not work on our Roku, they then fix it. Latest one Day, today the app not working. I will be asking for our money back if this is not corrected. Think I will be watching more of Real America's Voice. Everyone stay Safe, God Bless
Newsmax has become "FOX lite." Most of their talking heads give opinions that seem much more RINO than conservative. There are a few exceptions, such as Rob Schmitt. I'll miss watching his show, but not enough to pay any amount per month. Real America's Voice has some decent, true conservative talking heads, and it's free (for now). I'll stick with RAV.
NEWSMAX went from all about the people to ALL ABOUT THE $$$$$$ ! I have Loved NEWSMAX since its establishment. I hope you go under Faster than Bud Light ! Sad to see NEWSMAY go from Class Act to SUCKS so fast ! Back to FOX I go !!
Watched it everyday after work to bad they're charging now... nope not going to pay for news no more news for me honestly it's probably a good thing turn the negativity off. VOTE RED TRUMP 2024
The new app doesn't have the news articles that the old app had. The written articles were the only reason I downloaded the old app. I will be uninstalling the new app because it's of no use to me.
CrowdTrust is a review platform that allows consumers to share and read feedback about various products and services. It serves as a space for users to express their experiences, helping potential customers make informed decisions based on real user insights. The platform aggregates reviews across multiple categories, providing an accessible resource for individuals seeking trustworthy information. The company targets a diverse audience, including everyday consumers, businesses looking to enhance their reputation, and marketers aiming to understand customer sentiment. By facilitating honest conversations around products and services, CrowdTrust aims to foster transparency and accountability in the marketplace. Users can easily navigate the site to find reviews that cater to their specific needs, making it a valuable tool for both consumers and businesses alike.
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