NordicTrack is a fitness equipment manufacturer that produces home exercise machines including treadmills, ellipticals, stationary bikes, and strength training equipment. The company offers connected fitness solutions with interactive training programs and virtual coaching through its iFit platform. NordicTrack primarily serves the consumer market for home fitness and wellness equipment.
Consumers generally praise NordicTrack for its high-quality equipment and impressive technology features, noting the reliability and variety of workouts available. Many reviewers highlight the excellent build quality and the engaging iFit integration that enhances their home workout experience.
However, there are notable complaints regarding the delivery process, with several customers expressing disappointment over delays and inadequate communication from the delivery team. Some also mention challenges with assembly instructions and subscription services that feel overpriced. While the machines themselves receive high marks, the overall customer experience can be marred by these logistical issues. Overall, NordicTrack enjoys a positive reputation, though improvements in delivery and customer service are needed.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 43 | |
| 2.4 out of 5 (poor) | 100 out of 100 | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 25 |
12 reviews of Nordictrack. Filter by what matters to you.
7 months ago
Absolutely love my NordicTrack elliptical! The variety of workout programs keeps me motivated and the machine runs quietly even during intense sessions.
7 months ago
The interactive workouts are amazing! Being able to virtually cycle through different locations keeps my cardio routine interesting. Machine quality is top-notch too.
7 months ago
The rowing machine works fine and has good features, but I feel like I paid a premium for the brand name. Similar quality available elsewhere for less money. Not terrible, just not great value.
7 months ago
The equipment itself is fine, but delivery was delayed twice without proper notification. When it finally arrived, the delivery team seemed rushed and didn't properly explain the setup process.
Quick answers to the questions people ask most.
NordicTrack offers a wide range of home fitness equipment including treadmills, ellipticals, exercise bikes, rowing machines, and strength training equipment. They also provide interactive fitness bikes like the S22i and X22i series, as well as incline trainers and commercial-grade equipment.
Yes, NordicTrack provides white glove delivery service for most equipment, which includes delivery to your home and professional assembly. Assembly services may have additional fees depending on your location and the specific equipment purchased.
iFit is NordicTrack's interactive fitness platform that offers live and on-demand workouts, personal training, and global workout destinations. Most new NordicTrack equipment comes with a complimentary iFit membership for a limited time, typically 30 days to 1 year depending on the model.
NordicTrack offers a 30-day return policy on most equipment purchases. The equipment must be in original condition, and customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
You can contact NordicTrack customer service by phone at 1-888-308-9616, through their website's live chat feature, or by email. Their customer service team can help with orders, technical support, and warranty issues.
NordicTrack offers varying warranty periods depending on the equipment model and components. Typically, frames have lifetime warranties, parts are covered for 1-3 years, and labor coverage ranges from 1-2 years.
Yes, NordicTrack offers financing options through third-party partners with 0% APR plans available for qualified buyers. Financing terms typically range from 12 to 39 months depending on the purchase amount and your credit approval.
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Absolutely love my NordicTrack elliptical! The variety of workout programs keeps me motivated and the machine runs quietly even during intense sessions.
The interactive workouts are amazing! Being able to virtually cycle through different locations keeps my cardio routine interesting. Machine quality is top-notch too.
The rowing machine works fine and has good features, but I feel like I paid a premium for the brand name. Similar quality available elsewhere for less money. Not terrible, just not great value.
The equipment itself is fine, but delivery was delayed twice without proper notification. When it finally arrived, the delivery team seemed rushed and didn't properly explain the setup process.
Been using my NordicTrack bike for 8 months now. Great workout variety and sturdy construction. Only complaint is that the touchscreen occasionally freezes and needs a restart. Overall satisfied with the purchase.
The bike trainer is solid and provides great workouts. Assembly instructions could be clearer though - took me almost 4 hours when it should have been 2. Once set up, very happy with the performance.
Invested in their commercial-grade treadmill and it's been worth every penny. Smooth operation, excellent build quality, and the warranty service has been responsive when needed.
The machine itself is fantastic with lots of features, but it took me weeks to figure out how to use everything effectively. Better tutorials would be helpful. Once you get the hang of it, it's excellent.
The treadmill I purchased is fantastic - sturdy build quality and the iFit integration works seamlessly. However, when I had a minor issue with delivery scheduling, it took three phone calls to get it resolved. The equipment itself is worth 5 stars, but the service experience brings it down a notch.
Exactly what I needed for my home gym. Compact design fits perfectly in my basement and the workout programs are challenging enough to keep me engaged.
The treadmill does what it's supposed to do and feels well-built. The subscription service for additional features is a bit annoying since I expected more to be included with the base price. Still, it's a reliable machine.
The integration with fitness apps and the variety of pre-programmed workouts is really impressive. Build quality is excellent and it's been completely reliable for daily use. Highly recommend for serious fitness enthusiasts.
While NordicTrack primarily sells direct-to-consumer online, some equipment may be available for testing at select retail partners. They also offer a 30-day in-home trial period with their return policy, allowing you to test equipment in your own home.
Standard delivery typically takes 2-4 weeks from the order date, though this can vary based on your location and equipment availability. Expedited shipping options may be available for certain products for an additional fee.
NordicTrack is a fitness equipment manufacturer that produces home exercise machines including treadmills, ellipticals, stationary bikes, and strength training equipment. The company offers connected fitness solutions with interactive training programs and virtual coaching through its iFit platform. NordicTrack primarily serves the consumer market for home fitness and wellness equipment.
