Nutwell Medical is a family-owned business specializing in the supply of high-quality medical products at affordable prices. The company offers a diverse range of items, including the SteriCare line of baby products and essential first aid supplies. Nutwell Medical caters to both the NHS and general public, ensuring that customers have access to reliable medical supplies for various needs. With a commitment to fast shipping and customer satisfaction, Nutwell Medical provides an easy online shopping experience. The company also offers a convenient Click and Collect service from its headquarters in Wiltshire, allowing customers to pick up their orders directly. By focusing on affordability and quality, Nutwell Medical aims to be a trusted supplier in the medical supplies market.
Nutwell Medical receives high praise for its quick delivery and excellent customer service, with many reviewers highlighting the responsiveness and helpfulness of the staff. Customers appreciate the timely updates throughout the ordering process and the overall quality of the products.
Positive experiences are frequently noted, with remarks on the ease of ordering and competitive pricing. However, a small number of reviews express frustration over issues such as incorrect orders and misleading delivery cost advertisements. Some customers report not receiving their orders at all, which detracts from the otherwise strong reputation. Despite these complaints, the majority of feedback remains overwhelmingly positive, reflecting a strong commitment to customer satisfaction. Overall, Nutwell Medical is viewed favorably by most consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 134 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 4.2 | 5 |
| Jun 24 | 5.0 | 3 |
| Jul 24 | 2.0 | 1 |
| Aug 24 | 3.8 | 4 |
| Sep 24 | 5.0 | 3 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 134 most recent reviews.
“Very responsive, quick delivery, kept updated on order throughout”
“Wrong advertising for delivery costs when google interpretid and then even cheaper on Nutwells own website - very ann...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 134 | |
| 4.6 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Nutwell Medical is #2 of 5 on overall rating in this group.
134 reviews of Nutwell Medical. Filter by what matters to you.
Over a year ago
Very responsive, quick delivery, kept updated on order throughout.
Over a year ago
always excellent service and quality products.
Over a year ago
The buying and shipping experience was spot on Royal mail deliverred at exactly 1 + 1 and the shipping process from Nutwell was on right on schedule too So my rating is based on 3 factors: 1. Produ... See more
Quick answers to the questions people ask most.
Yes, Nutwell Medical is a legitimate company with a strong track record. They boast a high average rating of 4.5/5 based on numerous customer reviews, highlighting their responsive service and quality products.
No, Nutwell Medical is not a scam. The company has received verified reviews that reflect positive experiences, with consistent feedback on their quick delivery and helpful customer service.
Nutwell Medical offers a variety of medical supplies including baby formula, teats, and other healthcare products. Customers have praised the quality and availability of their items.
Nutwell Medical accepts multiple payment methods, making transactions convenient for customers. Reviewers have noted that the checkout process is straightforward.
Nutwell Medical provides excellent customer support through online chat and email. Customers have reported positive interactions, with staff being helpful and responsive to inquiries.
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Very responsive, quick delivery, kept updated on order throughout.
always excellent service and quality products.
The buying and shipping experience was spot on Royal mail deliverred at exactly 1 + 1 and the shipping process from Nutwell was on right on schedule too So my rating is based on 3 factors: 1. Product pricing is very good 2. The shipping process is well streamlined 3. Nutwell makes it easy to track the product in transit
Bought baby SMA first milk and teats from Nutwell and they were brilliant. I had asked questions on the online chat (when was stock due in and rhe use buy dates) and they were answered promptly and accurately. Delivery was quick too so very happy with the purchase and will be using again. Thank you!
Very helpful
Excellent service and good value. Will use Nutwell Medical again
Wrong advertising for delivery costs when google interpretid and then even cheaper on Nutwells own website - very annoying
Really quick delivery and a good price for the kit I needed.
Quick delivery and easy to order
Excellent services
Excellent service. Ordered by phone and delivery was very quick. The stockings were for a friend so not sure about the quality.
Quick delivery
First Bad Experience from this company ordered Premier Heavy Duty Polythene Aprons on a Roll sent a dispatched email saying on Its way. Then 20 minutes later got a email with a full refund without stating why then I emailed the company saying unfortunately we no longer stock this Item. Lack of communication In my opinion. And still saying It's In stock on their website which Isn't In stock. Will not be using this company again unfortunately and very off putting as well.
Found exactly what I needed, reasonably priced, and it arrived very quickly.
Helpful customer service . Lovely comforters for twins due soon
Quick and easy to order. Arrived early next day.
Nutwell Medical is a family-owned business specializing in the supply of high-quality medical products at affordable prices. The company offers a diverse range of items, including the SteriCare line of baby products and essential first aid supplies. Nutwell Medical caters to both the NHS and general public, ensuring that customers have access to reliable medical supplies for various needs. With a commitment to fast shipping and customer satisfaction, Nutwell Medical provides an easy online shopping experience. The company also offers a convenient Click and Collect service from its headquarters in Wiltshire, allowing customers to pick up their orders directly. By focusing on affordability and quality, Nutwell Medical aims to be a trusted supplier in the medical supplies market.
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