Honestly so great
Quick delivery and quality shoes for a gooood discount o really can’t complain

OFFCUTS Shoes is an online retail outlet that specializes in offering a range of ex-display and end-of-line footwear. Operating under the OFFICE brand, the company provides customers with access to discounted shoes and trainers from well-known brands such as Nike, UGG, adidas, Converse, and more. The platform caters to budget-conscious consumers looking for quality footwear at reduced prices, appealing to a diverse customer base that includes fashion enthusiasts and those seeking practical, stylish options. By focusing on last pairs and ex-display items, OFFCUTS Shoes helps reduce waste while giving customers the opportunity to find unique footwear at competitive prices. The user-friendly website allows shoppers to easily browse and purchase from the selection, ensuring a convenient shopping experience for individuals interested in sustainable fashion choices and value-driven purchases.
Offcuts Shoes receives a mixed response from customers, with many praising the good value and prompt delivery of their products. Reviewers highlight the quality of shoes, noting that items often arrive in great condition and as described, making for a positive shopping experience.
However, significant complaints arise regarding customer service, particularly concerning refunds and order accuracy. Several customers express frustration over delayed refunds and issues with receiving the wrong sizes or incomplete orders. Additionally, the delivery fees, including return costs, are a common point of contention. While some consumers appreciate the budget-friendly options and efficient service, others report dissatisfaction with the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 106 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.6 | 5 |
| Oct 24 | 2.3 | 3 |
| Nov 24 | 4.7 | 3 |
| Dec 24 | 3.0 | 2 |
| Jan 25 | 3.7 | 3 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 3.7 | 3 |
| Apr 25 | 3.5 | 4 |
| May 25 | 3.0 | 2 |
| Jun 25 | 3.0 | 2 |
| Jul 25 | 5.0 | 2 |
| Aug 25 | 2.2 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 106 most recent reviews.
“Good Company to purchase shoes from - with good prices & prompt dispatch / delivery - very pleased with the purchased...”
“It is now 10th August and I have still not been refunded”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.5 out of 5 (good) | 2.6 out of 5 (poor) | −7% | 106 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 1.8 out of 5 (poor) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: OFFCUTS Shoes is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 2.6).
106 reviews of OFFCUTS Shoes. Filter by what matters to you.
Quick delivery and quality shoes for a gooood discount o really can’t complain
I’ve got a Great pair of shoes for a fraction of the price!
Just great prices, for good quality shoes. Quick delivery is also a bonus.
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 31% are 1–2★.
The delivery was quick kept up to date when it was coming
Excellent UGGs - top condition, as described.
What a fantastic way to help the Unemployed people of the UK in these times of hardship. Depending on the grade you require they do an ingenious way of grading the footwear to be sold. I have purchased 2 pairs of trainers the last being an off-white pair of Adidas hi-tops, and they are brilliant, really comfortable. I know where to come the next time. An Easy website to maneuver through and the secure payment is brilliant. Many thanks given to Offcuts shoes 10/10.
Can't fault the service I received with my order. Saved approx £40 (30%) of RRP, and the Birkenstocks I received were absolutely immaculate. Order to delivery was about 3 days, which I expected with not paying for fast delivery, and I was kept informed of progress the whole time. Will definitely be using Offcuts again.
Good service
I found the whole process trouble free, the items where as described and had they suited me they would have been excellent value, the returns process was trouble free as I aware prior to ordering I was fully responsible for returns both courier and cost, i was refunded promptly as soon as return was received ( I used royal mail 48 HR they were cheapest as it included £150 of cover)
I bought of Offcuts Adidas Sambae recently. Was little bit worried what would be state of them but actually they are great! The only thing was they arrived in not original Adidas box which didn't bother me at all. Great shoe in great price ( £25 less ) Thanks a lot!
Love Offcuts. Have bought a lot from you over the years . I can buy great designer quality footwear at a fraction of the normal price . The only problem is having to pay for returns, which I have had to do occasionally as the size is too small? It seems a 3 or 4 varies a lot.
OFFCUTS Shoes is an online retail outlet that specializes in offering a range of ex-display and end-of-line footwear. Operating under the OFFICE brand, the company provides customers with access to discounted shoes and trainers from well-known brands such as Nike, UGG, adidas, Converse, and more. The platform caters to budget-conscious consumers looking for quality footwear at reduced prices, appealing to a diverse customer base that includes fashion enthusiasts and those seeking practical, stylish options. By focusing on last pairs and ex-display items, OFFCUTS Shoes helps reduce waste while giving customers the opportunity to find unique footwear at competitive prices. The user-friendly website allows shoppers to easily browse and purchase from the selection, ensuring a convenient shopping experience for individuals interested in sustainable fashion choices and value-driven purchases.
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