Office on a budget
Prompt delivery, great prices and beautiful shoes. And no obvious signs they are not regular Office shoes. I feel like I've unlocked a secret shopping level.

OFFCUTS Shoes is an online retail outlet that specializes in offering a range of ex-display and end-of-line footwear. Operating under the OFFICE brand, the company provides customers with access to discounted shoes and trainers from well-known brands such as Nike, UGG, adidas, Converse, and more. The platform caters to budget-conscious consumers looking for quality footwear at reduced prices, appealing to a diverse customer base that includes fashion enthusiasts and those seeking practical, stylish options. By focusing on last pairs and ex-display items, OFFCUTS Shoes helps reduce waste while giving customers the opportunity to find unique footwear at competitive prices. The user-friendly website allows shoppers to easily browse and purchase from the selection, ensuring a convenient shopping experience for individuals interested in sustainable fashion choices and value-driven purchases.
Offcuts Shoes receives a mixed response from customers, with many praising the good value and prompt delivery of their products. Reviewers highlight the quality of shoes, noting that items often arrive in great condition and as described, making for a positive shopping experience.
However, significant complaints arise regarding customer service, particularly concerning refunds and order accuracy. Several customers express frustration over delayed refunds and issues with receiving the wrong sizes or incomplete orders. Additionally, the delivery fees, including return costs, are a common point of contention. While some consumers appreciate the budget-friendly options and efficient service, others report dissatisfaction with the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 106 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.6 | 5 |
| Oct 24 | 2.3 | 3 |
| Nov 24 | 4.7 | 3 |
| Dec 24 | 3.0 | 2 |
| Jan 25 | 3.7 | 3 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 3.7 | 3 |
| Apr 25 | 3.5 | 4 |
| May 25 | 3.0 | 2 |
| Jun 25 | 3.0 | 2 |
| Jul 25 | 5.0 | 2 |
| Aug 25 | 2.2 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 106 most recent reviews.
“Good Company to purchase shoes from - with good prices & prompt dispatch / delivery - very pleased with the purchased...”
“It is now 10th August and I have still not been refunded”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.5 out of 5 (good) | 2.6 out of 5 (poor) | −7% | 106 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 1.8 out of 5 (poor) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: OFFCUTS Shoes is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 2.6).
106 reviews of OFFCUTS Shoes. Filter by what matters to you.
Prompt delivery, great prices and beautiful shoes. And no obvious signs they are not regular Office shoes. I feel like I've unlocked a secret shopping level.
Great flip flops, love the colours and size is great. Very comfortable
I often feel people only leave reviews for negative experiences so here I am to give you a positive one! I received my adidas shoes from Offcuts within 5 days, they were in near perfect condition and are absolutely perfect. Fast shipping and correct order received - I’ll definitely purchase from them again! :)
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 31% are 1–2★.
After reading reviews about returning purchases I was sceptical about buying from this site but took the chance. So glad I did. I bought Ugg goldenstar sandals which retail at £110 on all other sites for £66. The sandals themselves were in perfect condition box was ‘battered’ but as this didnt make a difference to condition of the sandals I couldn’t care less !
Fantastic items, great price , definitely use them again.
The Barbour Boots I ordered were good value and as described online. There were only a couple of minor marks which were unnoticeable. The fit was good. They arrived speedily and the shipping costs were reasonable.
Timberland boots were excellent as was the price. Will definitely buy again.
I made a very good choice trainers in perfect condition. Love them
Great prices, good accurate descriptions and pictures. Never needed to use customer services, and never returned anything. Not going to mention how many times I have purchased 😅
I love browsing on this site! I have purchased many several pairs of trainers and summer sandals. I am very satisfied with my goods received. Every item described well. And the prices are good. Delivery is really quick ! I .ove getting my parcels and am p.eased with all my purchases.l love it!
Service and affordable price
Excellent value for money. Very efficient service
Fantastic service and delivered in good time too and saved me some money as they was out of stock and when they came back in stock they was reduced in price so I was even more pleased for that as I would of paid the full price had they been in stock only a week earlier.
OFFCUTS Shoes is an online retail outlet that specializes in offering a range of ex-display and end-of-line footwear. Operating under the OFFICE brand, the company provides customers with access to discounted shoes and trainers from well-known brands such as Nike, UGG, adidas, Converse, and more. The platform caters to budget-conscious consumers looking for quality footwear at reduced prices, appealing to a diverse customer base that includes fashion enthusiasts and those seeking practical, stylish options. By focusing on last pairs and ex-display items, OFFCUTS Shoes helps reduce waste while giving customers the opportunity to find unique footwear at competitive prices. The user-friendly website allows shoppers to easily browse and purchase from the selection, ensuring a convenient shopping experience for individuals interested in sustainable fashion choices and value-driven purchases.
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