ONE Sports Warehouse is an online retailer specializing in field hockey equipment, providing a wide range of products from leading brands such as Y1, adidas, and Grays. The company offers an extensive selection of field hockey sticks, shoes, bags, and protective gear, catering to both recreational and competitive players. With a focus on quality and performance, ONE Sports Warehouse aims to serve athletes of all skill levels seeking reliable equipment to enhance their game.
The company's website features a user-friendly shopping experience, with categories for various hockey essentials and special offers on high-end products. ONE Sports Warehouse also emphasizes customer satisfaction by offering free UK delivery on orders over £75 and expert customer service, backed by over 100 years of combined hockey experience. This makes it a trusted destination for field hockey enthusiasts looking for top-quality gear and accessories.
ONE Sports Warehouse has a positive customer experience.
ONE Sports Warehouse consistently receives high praise from customers, boasting an impressive average rating of 5.0/5. Reviewers highlight the exceptional service provided by knowledgeable staff, particularly noting Simon's expertise in helping customers find the right gear, especially for hockey and goalkeeping.
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The efficiency of the delivery process is another standout feature, with many comments emphasizing rapid shipping and prompt order fulfillment. Consumers appreciate the easy-to-navigate website and the extensive range of products available, which cater to various sports needs. Additionally, the value for money and reward point scheme are frequently mentioned as attractive benefits. Overall, ONE Sports Warehouse is celebrated for its outstanding customer experience and product quality, making it a highly recommended choice for sports enthusiasts.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
343
100%
● Low
5.0 / 5 overall
=
343 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
3
Sep 24
5.0
5
Oct 24
—
0
Nov 24
5.0
2
Dec 24
5.0
4
Jan 25
5.0
6
Feb 25
5.0
2
Mar 25
5.0
3
Apr 25
5.0
2
May 25
5.0
3
Jun 25
5.0
2
Jul 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 343 most recent reviews.
Top praiseof 343 positive reviews
Customer service56%
191 mentions
Delivery34%
117 mentions
Fast & efficient30%
103 mentions
Helpful support21%
73 mentions
“If anyone is in the market for goalkeeping kit I would advise to visit OSW”
On “Customer service” · Jul 3, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
Overall rating and review count for this company and similar companies
Purchased some gift cards for my nephews birthday they only do egift cards only problem with this is it doesn't make the best gift (only being able to email them) and the egift cards are not very printer friendly kept missing off half the code. Would have been perfected if you could simply format them to print out better.
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ONE Sports Warehouse is an online retailer specializing in field hockey equipment, providing a wide range of products from leading brands such as Y1, adidas, and Grays. The company offers an extensive selection of field hockey sticks, shoes, bags, and protective gear, catering to both recreational and competitive players. With a focus on quality and performance, ONE Sports Warehouse aims to serve athletes of all skill levels seeking reliable equipment to enhance their game.
The company's website features a user-friendly shopping experience, with categories for various hockey essentials and special offers on high-end products. ONE Sports Warehouse also emphasizes customer satisfaction by offering free UK delivery on orders over £75 and expert customer service, backed by over 100 years of combined hockey experience. This makes it a trusted destination for field hockey enthusiasts looking for top-quality gear and accessories.