One Stop Cable Shop is an online retailer specializing in data networking and network cabling solutions. The company offers a comprehensive range of products, including copper and fiber cables, hardware, switches, and WiFi equipment. With a focus on quality and affordability, One Stop Cable Shop serves customers in need of networking supplies for both personal and professional use.
Targeting individuals and businesses alike, the company aims to simplify the purchasing process for networking products by providing a user-friendly online shopping experience. Customers can benefit from daily discounted prices and next-day delivery options within the UK. Additionally, One Stop Cable Shop offers free configuration and cloud hosting services for their WiFi products, ensuring a seamless setup for users. Through its diverse product offerings and commitment to customer satisfaction, One Stop Cable Shop is a reliable source for all networking needs.
One Stop Cable Shop has a positive customer experience.
One Stop Cable Shop receives overwhelmingly positive feedback from customers, highlighting their excellent service and prompt delivery. Reviewers frequently commend the knowledgeable staff, particularly mentioning individuals like Dave, who provide helpful technical advice and ensure orders are processed quickly.
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Many customers appreciate the ease of ordering and the reliability of product delivery, with several noting that items arrive as expected, often the next day. However, there are a few complaints regarding order mix-ups, such as receiving incorrect cable lengths, though these issues are typically resolved swiftly by the responsive customer service team. Overall, the company is recognized as a go-to supplier for various electronic needs, particularly in CCTV and networking products.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
192
100%
● Low
4.9 / 5 overall
=
192 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2023.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 23
5.0
4
Feb 23
5.0
4
Mar 23
5.0
4
Apr 23
5.0
1
May 23
5.0
7
Jun 23
5.0
7
Jul 23
5.0
6
Aug 23
5.0
2
Sep 23
—
0
Oct 23
5.0
1
Nov 23
5.0
5
Dec 23
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 192 most recent reviews.
Top praiseof 187 positive reviews
Customer service55%
103 mentions
Delivery49%
91 mentions
Fast & efficient35%
66 mentions
Prices & value14%
26 mentions
“We were intially delivered 9x 2m cables instead of 3m cables by mistake, as part of a larger order - I honestly hadn'...”
On “Customer service” · Nov 26, 2023
Top complaintsof 4 negative reviews
Returns50%
2 mentions
“Ordered branded product and recieved in plain box with one stop sticker on front when I rang to ask why it wasn't in...”
On “Returns” · Oct 12, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Computer & Software.
Overall rating and review count for this company and similar companies
Great service once again from team, I placed two orders separately but they e-mailed as soon as the second order was placed to say they were having to supply a replacement to something I'd ordered but would combine the orders to save on shipping.
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The first time I have used OneStopCableShop, their support and delivery speed is exceptional would 100% recommend and be ordering again.
Their website is easy to navigate and order as well which is always a bonus!
Thank you.
I had been waiting for some Unifi wifi 6 wireless access points since the beginning of January from another company.
Payment had already been taken but still no product.
I emailed One stop cable.shop to check on stock and they replied within the hour. They had them in stock and got them to me very promptly.
They even offered to set them up for me if I so required.
I was super impressed by the knowledge and expertise that One Stop Cable Shop dealt with my enquiry. The helped me with my problem with great advice, very speedily, informed me that the product I wanted was about to be reduced in price, saving me money and further more dispatched the product asap! Perfect, just what I need from a supplier, quick, efficient, helpful and reliable. Will definitely use again and I highly recommend them.
Very good service. I messed up the delivery address. Contacted them through their site and they rectified my error without hesitation. Delivered the correct items the following day.
Really great supplier who keeps you in the loop especially as stuff is in such sort supply currently. Alternatives are always suggested when stock is not avaialble
Dave was outstanding in helping to identify what we needed and then spent time on the phone assisting to set up. Very knowledgeable, helpful and expedient delivery. Well done; I do not say that very often!
I couldn't write a more genuine review here from a happy customer.
I placed an order for a Ubiquiti Accesspoint that arrived next day. When I hooked everything up there were some connectivity issues so after a number of unproductive attempts I got in touch with the team at one stop cable shop who gave me some advice and did everything they could to get me up and running. They took back the unit to carry some testing, which proved good and then sent me back out the same unit with a different model of POE injector and some new cables. This resolved my issue and was all done on next day delivery so we got to the bottom of my problem in no time, the guys were nothing but happy to help and work out what was going on. I think now we (myself mostly with my tail between my legs) suspect that the issue was actually in the ethernet cable that was not supplied by them but they were just over the moon that I am now up and running as am I.
I couldn't recommend the team here enough, Stirling customer service, thank you so much.
One Stop Cable Shop is an online retailer specializing in data networking and network cabling solutions. The company offers a comprehensive range of products, including copper and fiber cables, hardware, switches, and WiFi equipment. With a focus on quality and affordability, One Stop Cable Shop serves customers in need of networking supplies for both personal and professional use.
Targeting individuals and businesses alike, the company aims to simplify the purchasing process for networking products by providing a user-friendly online shopping experience. Customers can benefit from daily discounted prices and next-day delivery options within the UK. Additionally, One Stop Cable Shop offers free configuration and cloud hosting services for their WiFi products, ensuring a seamless setup for users. Through its diverse product offerings and commitment to customer satisfaction, One Stop Cable Shop is a reliable source for all networking needs.