Orlando Rent a Car is a car rental service that provides a variety of vehicle options for customers in Orlando, Florida. The company caters to both residents and visitors who require transportation for leisure, business, or special events. With a diverse fleet that includes economy cars, SUVs, and luxury vehicles, Orlando Rent a Car aims to meet the differing needs of its clientele. The company emphasizes convenience and accessibility, allowing customers to easily book and manage their rentals online through its website, orlandorc.com. By focusing on customer service and competitive pricing, Orlando Rent a Car targets travelers looking for reliable transportation solutions in the popular tourist destination of Orlando, while also serving local residents in need of temporary vehicle access.
Orlando Rent a Car receives a mixed response from customers, reflecting both commendable service and significant complaints. Many reviewers praise the efficient service and helpful staff, noting quick pick-up and clean, well-maintained vehicles.
Positive experiences highlight the ease of the rental process and the quality of the cars provided. However, a substantial number of consumers express dissatisfaction, citing issues such as long wait times, unexpected fees, and receiving older vehicles than advertised. Complaints also mention a lack of transparency regarding insurance policies and payment methods, leading to frustration among renters. Overall, while some customers enjoy a smooth rental experience, others warn potential renters to be cautious due to these recurring issues. The sentiment leans slightly negative due to the volume of complaints.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 1,000 | 100% | +1.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 1.0 | 4 |
| Apr 25 | 2.3 | 3 |
| May 25 | 1.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very efficient service at the Playa Del Ingles office, both at pick-up on 8/7/2025 and return on 11/7/2025”
“So STAY AWAY from this company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.9 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 2.5 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orlando Rent a Car is #4 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 2.5).
500 reviews of Orlando Rent a Car. Filter by what matters to you.
Veldig billig, bra og trygt utleiefirma. Negativt: var at jeg ikke fikk noe informasjon om hvor bussen gikk fra. Vi endte derfor med å ta taxi fra flyplassen til utleiestedet. Bilen var i god stand, men det var noen litt løse deler i karosseriet. Alt i alt bra. Kommer til å leie her igjen.
Wir hatten vom 04.03.2023 —06.03.2023 einen Leihwagen der Firma Orlando. Das Fahrzeug wurde von uns am Hotel Beverly park übernommen.Den Mietvertrag hatten wir bei einer Mitarbeiterin der Firma im Hotel gemacht. Diese Mitarbeiterin war sehr freundlich und sehr Kundenorientiert.Die Mitarbeiterin war Frau Paula Toader.Wenn wir nochmals dorthin kommen gerne wieder.
Very good easy collection clean car
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 35% are 1–2★.
El trato personal muy bueno. El coche estaba muy bien
Buen servicio atención personalizada buena relación calidad precio
Alles super, immer wieder
Todo estuvo correcto
En general todo muy bien y el trato excelente. Solamente una pequeña pega y es que tuve que volver al aeropuerto al día siguiente de recoger el vehículo para cambiarlo porque vibraba muchísimo la dirección, si bien me lo cambiaron sin ningún problema, pero tuve que ser yo quien se desplazara para ello.
Sólo el lugar de la recogida del vehículo que no era donde nos digeronen principio y la tardanza en coger el teléfono de contacto nada el servicio fue bueno y el coche estaba bien
Trato excepcional desde el primer momento. Alquilamos un coche pequeño y nos proporcionaron un Citroën C3 aunque para Tenerife recomendaría coger un coche de mayor cilindrada ya que le costaba subir las cuestas. Por lo demás, todo genial, sin sorpresas de última hora y el trato del empleado muy agradable y atento.
La experiencia en términos generales ha sido positiva, la pega es que esta fuera de la terminal y tienes que estar pendiente de que te recojan; lo que supone ir con más tiempo y debido a situación excepcional covid19 hay menos cantidad de personas que te puedan recoger.
Très satisfait du véhicule et du personnel.Infos insuffisantes à l’aéroport pour prendre le bus afin de se rendre à l’agence.
Buen sitio y el personal muy amable. El coche estaba limpio también. Por otro lado, el coche nos lo dieron con 1/4 de depósito (había que devolverlo con el mismo depósito), pero ya había que estar pendiente de la gasolina. También saltaron dos avisos de averías en el coche que no fueron a más pero estabamos asustados por si se nos paraba el coche. Por lo demás todo fue muy bien.
Buen servicio a buen precio.
Sentimos que al coche le faltaban más caballos y lo pasábamos mal a la hora de acelerar y adelantar de manera segura en autopistas y carreteras normales. Por el resto muy bien y muy buen trato y precio.
Good prices,reliable Cars and excellent service
Orlando Rent a Car is a car rental service that provides a variety of vehicle options for customers in Orlando, Florida. The company caters to both residents and visitors who require transportation for leisure, business, or special events. With a diverse fleet that includes economy cars, SUVs, and luxury vehicles, Orlando Rent a Car aims to meet the differing needs of its clientele. The company emphasizes convenience and accessibility, allowing customers to easily book and manage their rentals online through its website, orlandorc.com. By focusing on customer service and competitive pricing, Orlando Rent a Car targets travelers looking for reliable transportation solutions in the popular tourist destination of Orlando, while also serving local residents in need of temporary vehicle access.
This profile hasn't been claimed by the business owner.
