Ortho Dog is a specialized company that provides mobility braces designed to support dogs suffering from various injuries or ailments. Their product range includes hip, leg, and knee braces tailored to fit a variety of dog breeds, including German Shepherds, Labradors, Golden Retrievers, and Boxers. By offering precision-fit support, Ortho Dog aims to enhance the quality of life for pets, enabling them to regain pain-free mobility.
Targeting dog owners who seek effective solutions for their pets' mobility challenges, Ortho Dog emphasizes easy ordering and customer support. The company provides detailed guidance on selecting the appropriate brace, measuring the dog for the correct size, and offers free fit consultations to ensure optimal comfort and support. With a commitment to quality, all products are made in the USA and come with the convenience of free shipping on orders over $50, catering to pet owners' needs for reliable and accessible mobility solutions.
Ortho Dog receives a mix of praise and criticism from customers. Many reviewers commend the quality and effectiveness of their braces, highlighting the well-designed products that have helped dogs recover from injuries, such as torn ACLs.
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The customer service is frequently noted as outstanding, with staff providing assistance in selecting the right brace and addressing concerns. However, a significant number of consumers express frustration over the fit and functionality of the braces, with complaints about difficulty in adjusting them and issues with them staying in place. Some customers feel they wasted substantial amounts of money on products that did not meet their expectations. Overall, while Ortho Dog has garnered positive feedback for its products and service, the recurring issues with fit and effectiveness leave many customers dissatisfied.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.1
37
100%
● Low
3.1 / 5 overall
=
37 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
5.0▲ 0.7
12-month avg
3.5
All-time
3.1
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
1.0
1
Aug 24
—
0
Sep 24
—
0
Oct 24
1.0
1
Nov 24
3.0
1
Dec 24
—
0
Jan 25
3.0
1
Feb 25
5.0
2
Mar 25
—
0
Apr 25
5.0
1
May 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 37 most recent reviews.
Top praiseof 18 positive reviews
Customer service44%
8 mentions
Easy to use17%
3 mentions
Fast & efficient17%
3 mentions
Quality17%
3 mentions
“😊
A very happy customer,
Karen Fint
Georgetown, TX”
On “Customer service” · May 5, 2025
Top complaintsof 17 negative reviews
Customer service41%
7 mentions
Returns29%
5 mentions
Refund29%
5 mentions
Waste of money24%
4 mentions
“My dog is tall and thin (I wish I had seen some reviews here before buying) and even after watching all the videos mu...”
On “Customer service” · Jun 29, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pet Food & Supplies.
Overall rating and review count for this company and similar companies
Excellent customer service although we have struggled with the fit of the brace. In my opinion, it is difficult to put on a dog with an injury due to all the Velcro and fasteners. I had hoped to help my dog walk better with an injured knee but it seems to be hindering more than it is helping. However, Ortho dog has reached out to offer assistance and we will continue to try to make the brace work since it was an expensive purchase.
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Polarized pattern: few middle ratings. 49% of recent reviews are 4–5★ and 46% are 1–2★.
About Ortho Dog
Ortho Dog is a specialized company that provides mobility braces designed to support dogs suffering from various injuries or ailments. Their product range includes hip, leg, and knee braces tailored to fit a variety of dog breeds, including German Shepherds, Labradors, Golden Retrievers, and Boxers. By offering precision-fit support, Ortho Dog aims to enhance the quality of life for pets, enabling them to regain pain-free mobility.
Targeting dog owners who seek effective solutions for their pets' mobility challenges, Ortho Dog emphasizes easy ordering and customer support. The company provides detailed guidance on selecting the appropriate brace, measuring the dog for the correct size, and offers free fit consultations to ensure optimal comfort and support. With a commitment to quality, all products are made in the USA and come with the convenience of free shipping on orders over $50, catering to pet owners' needs for reliable and accessible mobility solutions.