Tom helped me through a difficult…
Tom helped me through a difficult family case with professionalism and care, guiding me toward a good outcome. I’m grateful for his support and would recommend Osbornes to others facing similar challenges.
Osbornes Law is a legal services firm that specializes in providing expert advice and representation across various areas of law. The company offers a wide range of services, including personal injury claims, family law, housing law, and clinical negligence. With a commitment to delivering high-quality legal support, Osbornes Law serves individuals and families seeking professional guidance in navigating complex legal matters. The target market for Osbornes Law includes clients who require legal assistance in personal or sensitive situations. By focusing on client needs and providing tailored solutions, the company aims to help clients achieve favorable outcomes. With a dedicated team of experienced legal professionals, Osbornes Law is positioned to support clients through every step of the legal process, ensuring their rights and interests are protected.
Osbornes Law receives high praise for its knowledgeable and compassionate staff, with many reviewers highlighting the exceptional support provided by solicitors like Amanda Groves, Elline, and Nicholas Leahy. Customers appreciate the clear communication and transparency regarding fees, often feeling empowered throughout the legal process.
Positive experiences are frequently noted, particularly in handling complex cases such as housing issues and medical negligence. However, some consumers express frustration with unresponsiveness, particularly during initial contact, and a few mention dissatisfaction with the cost relative to the outcomes achieved. Overall, while there are some concerns regarding responsiveness and value, the majority of clients recommend Osbornes Law for its professionalism and supportive approach.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 25 | 100% | +1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 25 | 3.7 | 3 |
| Oct 25 | 4.8 | 9 |
| Nov 25 | 4.6 | 12 |
| Dec 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“Amanda Groves demystified the legal process and was available to answer questions in a clear and human way”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 25 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | +2% | 692 |
Bottom line: Osbornes Law is #3 of 5 on overall rating in this group.
25 reviews of Osbornes Law. Filter by what matters to you.
Tom helped me through a difficult family case with professionalism and care, guiding me toward a good outcome. I’m grateful for his support and would recommend Osbornes to others facing similar challenges.
I am extremely grateful for the outstanding support, and guidance provided by Osbornes Solicitors, Particularly to William Ford, and Sarika, their professionalism, expertise, and clear communication made a complex process much easier to navigate. My daughter and I felt fully supported throughout and would not hesitate to recommend their services.
Eloise was first class and super helpful throughout the whole process, she explained everything from start to finish as well as carried out everything necessary for my case when promised, great communication throughout and generally made a stressful event much more manageable. Would 100% recommend both her and Osbornes Law to anyone in need of their services.
I started out quite optimistic. However, after more than 12 months of correspondence with the respondent over financial matters, I basically got nowhere and paid over £15,000 for what was essentially just sending loads of emails back and forth. I was told that we needed to show -through correspondence - that we are trying to settle things before heading to court. Court arrived, and I was suddenly told the judge wouldn't want to see endless correspondence. !!!! And it turned out the judge didn't care much anyway. It was literally a waste of time and money. I got very little out of it for the money I spent. There was also a huge lapse in communication when it turned out my case was never actually filed with the court. It was only because I kept questioning why a hearing date hadn't been set that the mistake had been discovered. They deny the error was their fault. The court says otherwise. So, off to the ombudsman I go. I was also shuffled across several different solicitors so that didn't help. Although two were quite knowledgeable and kind. But bottom line is that this firm does it's best to keep drawing things out and you'll just get a giant bill for sending hundreds of emails with no proper resolution. So beware. UPDATE: In response to Osborne's reply below.... I gave them my details to look at my case. And guess what? After waiting a full week for a response, it's safe to safe I'm being ignored. This, after I made several previous attempts asking for an explanation as to why my case was never properly filed with the court. All correspondence was ignored. As I said earlier: Beware of this firm.
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I have been represented by Nicola Hall for the past four years, and I cannot recommend her highly enough. From the very beginning, she has been professional, supportive, and incredibly knowledgeable. Nicola always explained complex legal matters clearly, kept me fully informed at every stage, and made sure I felt reassured throughout what was often a stressful process. Her attention to detail, empathy, and commitment to achieving the best possible outcome have been outstanding. Nicola is approachable, reliable, and genuinely cares about her clients, which makes all the difference. I am very grateful for everything she has done and would not hesitate to recommend her to anyone looking for an excellent solicitor.
Osbornes Law is a legal services firm that specializes in providing expert advice and representation across various areas of law. The company offers a wide range of services, including personal injury claims, family law, housing law, and clinical negligence. With a commitment to delivering high-quality legal support, Osbornes Law serves individuals and families seeking professional guidance in navigating complex legal matters. The target market for Osbornes Law includes clients who require legal assistance in personal or sensitive situations. By focusing on client needs and providing tailored solutions, the company aims to help clients achieve favorable outcomes. With a dedicated team of experienced legal professionals, Osbornes Law is positioned to support clients through every step of the legal process, ensuring their rights and interests are protected.
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