Stunning product at a fraction of the…
Stunning product at a fraction of the price Packaging slightly damaged but product is amazing

Digiland Ltd operates the online platform Digiland Outlet, specializing in discounted electronics, including a wide range of Smart TVs and smartphones from well-known brands such as Samsung, LG, and Hisense. The company focuses on providing significant savings, with discounts reaching up to 70% on various consumer electronics, catering primarily to budget-conscious shoppers looking for quality products at competitive prices. The target market for Digiland Outlet includes consumers across the United Kingdom and Europe who are seeking affordable options for electronic devices. By offering a user-friendly shopping experience, the company aims to make it easier for customers to find and purchase high-quality technology products while enjoying considerable savings. Through its website, outletweb.co.uk, Digiland Ltd facilitates access to a diverse selection of electronics, enhancing the shopping experience for value-driven consumers.
Digiland Ltd, The Outlet Store, receives high praise for its excellent service and prompt delivery, with many customers highlighting the knowledgeable and friendly staff. Reviewers appreciate the great value of products, often noting that items are offered at competitive prices compared to retail.
However, some consumers express frustration with missing accessories and issues with product quality, particularly concerning Samsung devices. A few reviews mention poor customer service experiences, including delays in receiving purchases. Despite these criticisms, the overall sentiment remains positive, with a significant majority of customers satisfied with their shopping experience. Overall, Digiland is recognized for its strong service and product offerings, though there are areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 2 |
| Jul 24 | 3.2 | 6 |
| Aug 24 | 5.0 | 2 |
| Sep 24 | 3.0 | 4 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 5.0 | 2 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Stunning product at a fraction of the price Packaging slightly damaged but product is amazing”
“Ordered my TV online and Collected it from the store, the sales rep assured me all the accessories were in the box, w...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.2 out of 5 (good) | 4.7 out of 5 (good) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Digiland Ltd, The Outlet Store is #3 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 4.2).
60 reviews of Digiland Ltd, The Outlet Store. Filter by what matters to you.
Over a year ago
Stunning product at a fraction of the price Packaging slightly damaged but product is amazing
Over a year ago
Staff were knowledgeable, friendly & helpful. Prices good too
Over a year ago
Fantastic staff and very helpful and great price
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Stunning product at a fraction of the price Packaging slightly damaged but product is amazing
First class service
Staff were knowledgeable, friendly & helpful. Prices good too
Fantastic staff and very helpful and great price
The second tv have ordered great value for the price compared to rrp.came in a replacement box not a mark scratch on it mint condition. Commcation emails delivery times all spot on.would highly recommend from both my orders
Very friendly and helpful staff
No problems
easy to order, prompt service, everything easy from start to finish
Went to digiland after looking on the net, they had what I wanted in stock, and got the item at net price, talked to the guys there, had a good look at the product, great service, I checked other outlets and they would have had to order it in, next time I want an electrical item I'm going there first, thanks guys, 😃
Delivery was completed in a few days as confirmed when I made my purchase online.
Ordered my TV online and Collected it from the store, the sales rep assured me all the accessories were in the box, when I got home and opened the box the power lead was missing, I rang the store back the following day to he advised a replacement lead will be sent in the post, waited for a week nothing received, emailed the store for a update still no response, rang the store spoke to a sales assistant who advised they didn't post it out, spoke to the manager who didn't really apologise and just said he would post it himself, this was the first time I ordered something from here and will be the last very unprofessional would not recommend to shop from here.
Resolved an issue I had with immediate effect. Parcel was damaged by the courier company. One quick call and they forwarded me a replacement promptly. Great product and service. Would highly recommend.
I purchased my Samsung UE43CU7100, 43 inch, 4K Ultra HD, Smart TV from Digiland several days ago. The sales staff were very helpful at the point of sale and it was easy to set up at home as they said. Unfortunately although it was factory sealed I placed too much reliance on the Samsung set up instructions. There should have been a protective plastic cover to peel off the screen but it did not have such a cover. By the time I realised this it was too late and I had in fact begun to remove the critically important polarising screen. I now have a badly damaged brand new TV. Thus afternoon I visited Digiland and explained what had happened. It is apparently not unknown - a repair would cost over £200 and labour would be £45 which the salesman said they might waive - I had hoped that it would be simply a matter of exchanging the TV but was told that was not the way the business operated. I was disappointed at the lack of care taken over a known issue and failure to alert me to this. I fully accept that I caused the damage to the TV but I am no expert in these matters. I did say that it would make good sense to simply swap the TV and they would have had a satisfied customer who would have recommended them to anyone else. However this will not happen so I award a 1 to the company and if I could award zero I would do so. Such a pity.
Their things are Good and affordable
Appalling service. I am still without my purchase.
Product (laptop) purchased was faulty, so Digiland replaced it without a fuss. As it should do, but still nice when it happens.
I ordered a Frame for my TV, despite being packaged correctly, it was broken by the currier. I emailed, within 24hrs, the postage had been refunded for the inconvenience, a new item was on the way and a discount code was provided for a future purchase. Customer service just doesn't get better than that
Bought a projector. Next day told they had a stock error and they have cancelled my order. Still got my money. I just want the projector I purchased. Raging To make it worse you reply to my reveiw but not my emails. I don't want a refund I want the item I purchased. Not a wait on my money back.
Digiland Ltd operates the online platform Digiland Outlet, specializing in discounted electronics, including a wide range of Smart TVs and smartphones from well-known brands such as Samsung, LG, and Hisense. The company focuses on providing significant savings, with discounts reaching up to 70% on various consumer electronics, catering primarily to budget-conscious shoppers looking for quality products at competitive prices. The target market for Digiland Outlet includes consumers across the United Kingdom and Europe who are seeking affordable options for electronic devices. By offering a user-friendly shopping experience, the company aims to make it easier for customers to find and purchase high-quality technology products while enjoying considerable savings. Through its website, outletweb.co.uk, Digiland Ltd facilitates access to a diverse selection of electronics, enhancing the shopping experience for value-driven consumers.
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