Digiland Ltd, The Outlet Store reviews & trust report
Digiland Ltd operates the online platform Digiland Outlet, specializing in discounted electronics, including a wide range of Smart TVs and smartphones from well-known brands such as Samsung, LG, and Hisense. The company focuses on providing significant savings, with discounts reaching up to 70% on various consumer electronics, catering primarily to budget-conscious shoppers looking for quality products at competitive prices.
The target market for Digiland Outlet includes consumers across the United Kingdom and Europe who are seeking affordable options for electronic devices. By offering a user-friendly shopping experience, the company aims to make it easier for customers to find and purchase high-quality technology products while enjoying considerable savings. Through its website, outletweb.co.uk, Digiland Ltd facilitates access to a diverse selection of electronics, enhancing the shopping experience for value-driven consumers.
Digiland Ltd, The Outlet Store has a positive customer experience.
Digiland Ltd, The Outlet Store, receives high praise for its excellent service and prompt delivery, with many customers highlighting the knowledgeable and friendly staff. Reviewers appreciate the great value of products, often noting that items are offered at competitive prices compared to retail.
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However, some consumers express frustration with missing accessories and issues with product quality, particularly concerning Samsung devices. A few reviews mention poor customer service experiences, including delays in receiving purchases. Despite these criticisms, the overall sentiment remains positive, with a significant majority of customers satisfied with their shopping experience. Overall, Digiland is recognized for its strong service and product offerings, though there are areas for improvement.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
60
100%
● Low
4.2 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
5.0
12-month avg
4.2
All-time
4.2
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 24
5.0
2
Jul 24
3.2
6
Aug 24
5.0
2
Sep 24
3.0
4
Oct 24
—
0
Nov 24
5.0
2
Dec 24
5.0
2
Jan 25
5.0
2
Feb 25
5.0
2
Mar 25
5.0
1
Apr 25
—
0
May 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 47 positive reviews
Prices & value51%
24 mentions
Delivery49%
23 mentions
Customer service34%
16 mentions
Fast & efficient34%
16 mentions
“Stunning product at a fraction of the price
Packaging slightly damaged but product is amazing”
On “Prices & value” · May 19, 2025
Top complaintsof 12 negative reviews
Customer service50%
6 mentions
Refund42%
5 mentions
Response time33%
4 mentions
Damaged33%
4 mentions
“Ordered my TV online and Collected it from the store, the sales rep assured me all the accessories were in the box, w...”
On “Customer service” · Sep 7, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
Item keeps showing as available (low stock) and the order goes through as normal. A day later, the order is cancelled - money is refunded - but no explanation as to why. A second attempt to buy the in-stock item meets with the same result. A shame - the prices look competitive but I can't seem to buy anything.
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Digiland Ltd operates the online platform Digiland Outlet, specializing in discounted electronics, including a wide range of Smart TVs and smartphones from well-known brands such as Samsung, LG, and Hisense. The company focuses on providing significant savings, with discounts reaching up to 70% on various consumer electronics, catering primarily to budget-conscious shoppers looking for quality products at competitive prices.
The target market for Digiland Outlet includes consumers across the United Kingdom and Europe who are seeking affordable options for electronic devices. By offering a user-friendly shopping experience, the company aims to make it easier for customers to find and purchase high-quality technology products while enjoying considerable savings. Through its website, outletweb.co.uk, Digiland Ltd facilitates access to a diverse selection of electronics, enhancing the shopping experience for value-driven consumers.