Disappointed with Communication
I had high hopes for my moving experience but found the communication lacking. I had trouble reaching someone when I had questions about my schedule. The moving crew, however, was great once they arrived.
Oz Moving is a business services company that specializes in providing moving and relocation solutions for residential and commercial clients. The company offers a range of services, including packing, transportation, and storage options, to facilitate smooth transitions for individuals and businesses. With a focus on customer service, Oz Moving aims to assist clients in managing their moving needs efficiently.
Oz Moving garners a generally positive reputation among customers, with many praising the efficiency and professionalism of the moving team. Reviewers frequently highlight the great service and smooth experiences, noting that the crew is friendly, punctual, and takes care of belongings.
However, some customers express disappointment regarding communication issues and packing techniques, with a few mentioning delays and minor damages during the move. While many appreciate the affordability and value for money, there are concerns about transparency in pricing, as some found the final bill higher than expected. Overall, Oz Moving is seen as a reliable choice for moving services, though there is room for improvement in communication and attention to detail. The sentiment leans positively, reflecting a solid average rating.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Moving Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 33 out of 100 | — | 0 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | — | 596 |
12 reviews of Oz Moving. Filter by what matters to you.
I had high hopes for my moving experience but found the communication lacking. I had trouble reaching someone when I had questions about my schedule. The moving crew, however, was great once they arrived.
While the team was friendly, I was disappointed with the service overall. They dropped a few boxes and there was a delay in delivery. I expected better based on the reviews.
Quick answers to the questions people ask most.
Oz Moving provides a range of services including residential and commercial moving, packing and unpacking, and storage solutions.
Oz Moving operates Monday through Saturday from 8 AM to 7 PM and is closed on Sundays.
You can contact Oz Moving by calling their customer service number or filling out the quote request form on their website.
Oz Moving requires a 24-hour notice for cancellations to avoid any fees, but it's best to check their policy for specific details.
Oz Moving can provide packing materials for an additional cost, but you can also use your own if preferred.
Yes, Oz Moving has restrictions on hazardous materials and perishable items. It's advisable to check their guidelines for more details.
Yes, Oz Moving offers short-term and long-term storage solutions in secure facilities.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, Oz Moving provides tracking options for your move so you can stay updated on its status.
Basic liability coverage is included, but additional insurance options are available for purchase to cover higher value items.
Oz Moving is transparent about their pricing; however, it's important to ask about potential additional charges related to specific services or conditions.
Oz Moving is a business services company that specializes in providing moving and relocation solutions for residential and commercial clients. The company offers a range of services, including packing, transportation, and storage options, to facilitate smooth transitions for individuals and businesses. With a focus on customer service, Oz Moving aims to assist clients in managing their moving needs efficiently.