Palkhi Fashion is an online retailer specializing in a diverse range of traditional and contemporary Indian clothing for both men and women. Catering primarily to customers in the USA, the company offers a wide selection of garments, including Salwar Kameez, Sherwani, Anarkali suits, lehengas, and palazzo suits. With a focus on quality and style, Palkhi Fashion provides shoppers with the latest trends in Indian fashion, suitable for various occasions such as weddings, festivals, and everyday wear. The company emphasizes accessibility by offering free shipping on orders over $100 and virtual assistance for customers looking for personalized shopping experiences. Palkhi Fashion aims to meet the needs of individuals seeking authentic Indian attire while ensuring convenience and a broad selection of products. Their commitment to customer satisfaction makes them a reliable choice for anyone looking to purchase Indian clothes online in the USA.
Palkhi Fashion enjoys a strong reputation among its customers, with many praising the outstanding quality of their outfits and exceptional customer service. Reviewers frequently highlight the prompt communication and assistance provided throughout the shopping process, with some noting the helpfulness of staff in addressing sizing issues through video consultations.
The majority of customers appreciate the trendy selections and the accuracy of the items received compared to their online representations. However, a few critiques emerge regarding shipping times, with some customers expressing disappointment over delays. Additionally, there are mentions of the pricing being on the higher side. Overall, Palkhi Fashion is celebrated for its quality and service, making it a favored choice for many shoppers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 83 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2024.
| Month | Average | Reviews |
|---|---|---|
| Sep 23 | 5.0 | 1 |
| Oct 23 | 4.0 | 1 |
| Nov 23 | — | 0 |
| Dec 23 | 5.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | 5.0 | 1 |
| Mar 24 | 5.0 | 1 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | 4.0 | 1 |
| Jul 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 83 most recent reviews.
“They truly understand the level of customer service that goes above and beyond anything I have experience with an onl...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 83 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: Palkhi Fashion is #2 of 5 on overall rating in this group.
83 reviews of Palkhi Fashion. Filter by what matters to you.
Over a year ago
I received the product quickly, and Palkhi kept in touch throughout the process. I took away one star because the picture on the site does not exactly resemble the product.
Over a year ago
Palkhi fashion exceeded all expectations for my first order! This hardly ever happens. Size was correct, they worked with me to expedite shipping and had great communication via email, text annd Whats... See more
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Items were just as pictured. Honestly, the pictures didn’t do it justice. Things to note are whether the item says it’s ready to ship or will be in 2-3 weeks. Also, measure yourself and compare it to the sizing chart. This store will get you your item quickly, and you’ll be in love! I definitely will shop again.
I received the product quickly, and Palkhi kept in touch throughout the process. I took away one star because the picture on the site does not exactly resemble the product.
I was looking for a dress to wear for an Indian wedding that I was invited to. I loved the look of the dress on the Palkhi Fashion website and followed the sizing guidelines to order the size I thought would fit me best. After ordering the dress, I was immediately contacted by a service member at Palkhi fashion on WhatsApp to make sure the size that I ordered was correct. I was able to give them my exact measurement to customize to me which was perfect. I was also asked if I wanted to keep the can-can that provides the additional volume to the bottom of the dress. I honestly didn’t know, so they sent me a video of the dress and how I can remove the can-can if I don’t need it. I was very impressed with the level of attention to my order to ensure it was exactly what I was looking for. I received the dress yesterday and it fit perfect and the quality of the dress was exceptional. My biggest regret was not paying the additional $20 to have the hem the dress to my height. It was an oversight on my part and I highly recommend you pay the additional money before it is shipped. I cannot recommend this company more. They truly understand the level of customer service that goes above and beyond anything I have experience with an online order. The quality of the product for the cost was well worth it. You will not regret ordering from Palkhi Fashion!
Palkhi fashion exceeded all expectations for my first order! This hardly ever happens. Size was correct, they worked with me to expedite shipping and had great communication via email, text annd WhatsApp! Most of all the outfit I received is beautiful! I’m so excited to wear it this evening! Will definitely be shopping with Palkhi again! Thank you all so much!
Palkhi has exceptional customer service. My daughter received her lehenga and it was too big. The tailor did a video chat with us to see what needed to be altered. They offer a one time alteration at no charge and they even pay return shipping both ways! I have never heard of an Indian clothing company provide such amazing service! I am very pleased with my experience with Palkhi and would shop with them again in the future.
The experience was incredible. Only one suggestion, please have pictures of blouse back and front as not everyone is comfortable with the open back. I bought as gift and my friend is bit hesitant to wear as it's backless, which I had no idea of as I didn't see any back pictures of the blouse.
Shopping at Palkhi Fashion is always a pleasure. They have trendy and high-quality fashion, and the staff is fashion-savvy and friendly.
PROS: Good customer service Wide range of collections Very prompt in answering your questions Smooth and seamless process CONS: Slow shipping Pricey
Not worth buying from here, terrible customer service! Purchased a lehenga and paid for altering of the blouse which included replacement of misshapen cups (as they had written in the alteration notes at time of purchase). When picking up (3 weeks later), the cups were not changed and we were told to come back another time because it is a "big job." When coming the third time to pick it up, we were told that they had burned the blouse with an iron and that we should choose another outfit for which we would have to pay the price difference (plus the alteration cost for the new outfit we choose!). Barely an apology for burning the outfit. No acknowledgement for not giving us a call when it was burned so we could find another outfit in time for our event. They did nothing to make up for this other than a "discount next time you come in." Big waste of time, will not be coming back.
Good experience. Nice selection.
The outfit and customer service were outstanding!! Will shop again 😊
It is a greatest experience @Palkhi. It’s so quick response.They also have very good quality of all outfits .
I bought a lehenga choli and a kurta pajama online from Palkhi Fashion. Both turned out great. I had the choli altered so it was slightly bigger, and the staff was easy to work with and helpful throughout the alteration. This store has beautiful, unique clothing and great customer service. I recommend them if you need an Indian outfit for any event.
Very impressed,I shopped online and outfit was very beautiful also great Custmor service .
I ordered my daughter a Lehenga Choli and it shipped quickly. The quality is AMAZING! The top was too small so I called the store and they were very eager to assist with showing via FaceTime how to measure her properly for the right fit!!! AWESOME QUALITY AND CUSTOMER SERVICE!
I'm so happy with my purchase. Great quality, prices, and customer service!
Beautiful dresses and unique
I have ordered twice and I am happy with their service is super good.❤️❤️❤️😍🙏
Ordered from here several times and would do it again. They are really fast and the quality is great! You get what you see in the picture!
Palkhi Fashion is an online retailer specializing in a diverse range of traditional and contemporary Indian clothing for both men and women. Catering primarily to customers in the USA, the company offers a wide selection of garments, including Salwar Kameez, Sherwani, Anarkali suits, lehengas, and palazzo suits. With a focus on quality and style, Palkhi Fashion provides shoppers with the latest trends in Indian fashion, suitable for various occasions such as weddings, festivals, and everyday wear. The company emphasizes accessibility by offering free shipping on orders over $100 and virtual assistance for customers looking for personalized shopping experiences. Palkhi Fashion aims to meet the needs of individuals seeking authentic Indian attire while ensuring convenience and a broad selection of products. Their commitment to customer satisfaction makes them a reliable choice for anyone looking to purchase Indian clothes online in the USA.
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