Always been super on my side.
Always been super on my side. I guess other not happy customer just had a bad experience but i ordered 7+ watches and alwasy received them on time
Paulareis Watches is a retailer specializing in automatic mechanical watches for men. The company offers a range of self-winding timepieces crafted from durable stainless steel, designed to operate without the need for batteries. Its product lineup includes various models, such as the Paula Reis Octopus and Medusa Automatic collections, available at competitive prices starting from €99.90. Targeting consumers who appreciate quality craftsmanship and traditional watchmaking, Paulareis Watches provides features like free tracked shipping, a 30-day return policy, and a three-year guarantee on its products. The website, paulareiswatches.com, serves as an accessible platform for customers to explore and purchase their preferred automatic watches, ensuring a straightforward shopping experience within the jewelry and fashion sector.
Reviewers express a mix of satisfaction and frustration with Paulareis Watches. Many customers praise the quality and aesthetics of the watches, describing them as "amazing" and perfect gifts, with several noting fast shipping and excellent support.
However, a significant number of consumers report negative experiences, claiming the company operates like a scam, citing issues such as lack of delivery details, poor communication, and unresponsive customer service. Some have waited months for their orders without any updates, leading to escalations for refunds. While a portion of the clientele has enjoyed their purchases and timely deliveries, the recurring complaints about service and delivery issues overshadow the positive feedback. Overall, the sentiment leans towards caution due to the concerning reports of scams and poor service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 12 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Feb 25 | 3.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 3.9 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 12 most recent reviews.
“very fast shipping, I liked it a lot”
“Poor 100% a scam no delivery details no communication”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Delivery | Trend | Reviews |
|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 1.8 out of 5 (poor) | — | 12 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: Paulareis Watches is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 1.8).
12 reviews of Paulareis Watches. Filter by what matters to you.
Over a year ago
Always been super on my side. I guess other not happy customer just had a bad experience but i ordered 7+ watches and alwasy received them on time
Over a year ago
Poor 100% a scam no delivery details no communication! Avoid!
Over a year ago
THE NNTD MODEL. Plating comes off. Turns green on your wrist. No appreciable lume on the hands. The crown does NOT. Screw down, and it is not waterproof enough for an aquarium. The movements are JUNK.... See more
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Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 42% are 1–2★.
Always been super on my side. I guess other not happy customer just had a bad experience but i ordered 7+ watches and alwasy received them on time
Poor 100% a scam no delivery details no communication! Avoid!
Eveything perfect, made several orders.
I've been waiting 3 months for a delivery and have had nothing. I've bought 6 watches from them no issues apart from one has developed a fault no one contacts you, they don't answer emails so I feel ripped off can someone please help.
THE NNTD MODEL. Plating comes off. Turns green on your wrist. No appreciable lume on the hands. The crown does NOT. Screw down, and it is not waterproof enough for an aquarium. The movements are JUNK. THE MILANESE BAND SELF DESTRUCTS. This is a peice of JUNK.
I placed an online order for one of their watches and it has not been delivered yet after 4 weeks. They do not reply by email, call, or online chat. This may be a scam.
Amazing watches
Superbe montre, prix relativement raisonnable pour la qualité et le style. Géniale à porter l’été !
very fast shipping, I liked it a lot!!
Nice watch perfect gift for my son
Tout parfait. Montres de qualité et très bon support
Paulareis Watches is a retailer specializing in automatic mechanical watches for men. The company offers a range of self-winding timepieces crafted from durable stainless steel, designed to operate without the need for batteries. Its product lineup includes various models, such as the Paula Reis Octopus and Medusa Automatic collections, available at competitive prices starting from €99.90. Targeting consumers who appreciate quality craftsmanship and traditional watchmaking, Paulareis Watches provides features like free tracked shipping, a 30-day return policy, and a three-year guarantee on its products. The website, paulareiswatches.com, serves as an accessible platform for customers to explore and purchase their preferred automatic watches, ensuring a straightforward shopping experience within the jewelry and fashion sector.
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