Reliable partner with good quality of…
Reliable partner with good quality of services. Highly recommend.

Nexpay is a financial services provider that specializes in banking infrastructure tailored for digital businesses. Established in 2017, the company offers a comprehensive suite of services designed to meet the unique needs of various industries, including cryptocurrency, payment service providers, gambling, IT, marketing, and legal consulting. Nexpay provides dedicated IBANs, SWIFT and SEPA payment solutions, and a robust API with sandbox capabilities, allowing businesses to integrate and streamline their financial operations efficiently. The company's target market primarily consists of business owners seeking reliable and secure banking solutions to facilitate their financial transactions. Nexpay focuses on delivering personalized support through dedicated account managers and offers flexible pricing packages to accommodate businesses of all sizes. By prioritizing the needs of digital enterprises, Nexpay aims to simplify banking, allowing clients to concentrate on their core business activities.
Nexpay receives overwhelmingly positive feedback from customers, highlighting its excellent service and dedicated support team. Many reviewers express satisfaction with the responsiveness and professionalism of the staff, particularly praising individual team members like Renate Mikelsone for their helpfulness in navigating KYC/AML requirements.
The platform is noted for its user-friendly interface and efficient processes, making it a reliable banking partner for businesses, especially in the crypto sector. However, there are some critical concerns regarding account security, with one reviewer reporting issues related to fraudulent account openings and inadequate fraud prevention measures. Despite these isolated complaints, the majority of customers recommend Nexpay for its transparency and effective communication.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2024.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Thank you to the NexPAy support team for helping me open an account”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Banks.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 60 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +1% | 321 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | — | 25 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Nexpay - a banking partner that puts your business first is #2 of 5 on overall rating in this group.
60 reviews of Nexpay - a banking partner that puts your business first. Filter by what matters to you.
Reliable partner with good quality of services. Highly recommend.
Great experience using Nexpay, higly recommended. Special thanks to Rihards Gailis who made the onboarding process smooth and easy! He is a real professional asset of Nexpay! Thank you again !
I want to thank everyone from Onboarding Team for caring for us during the process. Special thanks to Helmut for his professional approach, fast replaying, and patience! It was supportive.
Quick answers to the questions people ask most.
Yes, Nexpay has a solid reputation with numerous positive reviews reflecting reliable services and supportive customer care. Customers have consistently rated them highly, indicating trustworthiness.
Nexpay is not considered a scam. While there have been isolated negative reviews, the majority of verified customer feedback highlights effective service and support, suggesting a generally safe experience.
Nexpay specializes in banking services tailored for businesses, including electronic payment solutions and compliance support for KYC/AML requirements, as noted by satisfied customers.
Nexpay provides various electronic payment solutions, making it convenient for businesses, particularly in the cryptocurrency space, as highlighted by positive customer experiences.
Nexpay's customer support is frequently praised for its responsiveness and helpfulness, with many reviewers noting their efficient communication and personalized assistance throughout the account setup process.
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Clear compliance process with helpful and friendly compliance team
Reasonably priced financial service with good customer support.
We also have a great experience using Nexpay. And I would also add that we have the best manager Rihards Gailis. Thanks a lot for your help Rihards.
I have recently opened a new account with Nexpay and my overall impression is extremely positive. First of all, it's been probable one of the most thorough (in terms of compliance) processes. This is a good sign the team does indeed strive hard to keep the quality and be a legit service which makes me trust them. Communication-wise, the team has been very kind and helpful and have pretty much answered all my questions (and I did bombard them with questions :)). Special thanks to Helmut Gerhard (account manager) for being so much helpful.
Although the signup process was quite lengthy it was clearly worth the wait. The service offered by NexPay is a unique one and helps us grow our business. The API is also extremely easy to use. Once you open the account their team is always there to answer any support questions you might have.
A business account for our company was opened very quickly.
The team is great ! The onboarding process was super quick. They are the best ! thanks a lot ! :)
Avoid with all costs! After they charged extra for opening an account, it not even passed much time and they start to suddently freeze funds in a COMPANY account, not person. The entire activity its just dead for my company. I need to note that all my company accounting it's up to date, I pay all the taxes to the government and I have a real business. They don't reply for almost 3 weeks, I have requested explanations, I simply cannot run my business, I already lost money and contracts because I have trusted NexPay scamming services. I have also asked for my account to get closed, as well they ghosted out! Can't reach to no one. They are a true scamming e banking provider, avoid with all costs, expensive and they will make you a lot of troubles! Don't trust some of the most probably fake reviews over here ( as you can see most of their reviews are from a new 1 review account and not verified account) or from some guys who only transfered 10euro s on their bank account. They are a fraud and I also complained to the Bank of Lithuania about them. They are unable to send a single message for weeks, I've sent a lot of messages to them but with no reply, and they just freeze the accounts without no reason when they like it. Can you imagine what some frustrated persons work here and what a low quality peoples in life they are?
This is a serious company that takes compliance to the next level, for as it happened to me, this could mean some delays in the onboarding process but it's a reasonable tradeoff if you consider that this might mean smooth cooperation after. The team is engaged in helping and solving their customer's problems. The fact that it functions as a bank gives you extra peace of mind.
Great support during the onboarding process, I'm sure this experience will continue while starting to use the service.
Firstly Helmut is an absolutely amazing asset to the team he is so supportive and positive throughout the onboarding . The onboarding is extensive however this reassures me that they are extremely compliant and safe as our research suggested ! The crypto fiat services they offer are impressive, they also have some exciting developments on the horizon too . Very happy to have an account with them :)
Absolutely great customer service. I think one of the best digital asset-friendly EMI from the baltic countries. The team deserves 10 stars. One thing they definitely needs to consider though is SEPA instant transfer, which as far as i am aware they working on it.
For companies working on blockchain or crypto, traditional banking can be a challenge. The Nexpay service is specifically targeted at companies like metaspan.com. Their KYC process is rigorous and thorough - and can take some time to clear. We appreciate the efforts of the account manager Helmut Gerhard who worked with us every step of the way and kept the process moving along. We are happy to have our IBAN account with them. So, why only 4 stars? On occasion we had technical issues with the paynexpay.com web site where we could not login. There were resolved eventually, but it took more than a day.
Great customer service and attention, special thanks to Helmut for his assistance throughout the onboarding process and beyond. Well done!
Nexpay is a financial services provider that specializes in banking infrastructure tailored for digital businesses. Established in 2017, the company offers a comprehensive suite of services designed to meet the unique needs of various industries, including cryptocurrency, payment service providers, gambling, IT, marketing, and legal consulting. Nexpay provides dedicated IBANs, SWIFT and SEPA payment solutions, and a robust API with sandbox capabilities, allowing businesses to integrate and streamline their financial operations efficiently. The company's target market primarily consists of business owners seeking reliable and secure banking solutions to facilitate their financial transactions. Nexpay focuses on delivering personalized support through dedicated account managers and offers flexible pricing packages to accommodate businesses of all sizes. By prioritizing the needs of digital enterprises, Nexpay aims to simplify banking, allowing clients to concentrate on their core business activities.
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