Very good Crypto-IBAN solution
Probably the best crypto-IBAN combination in Europe. Professional and very serious onboarding process. Excellent assistance and attention from our account manager, Helmut Gerhard

Nexpay is a financial services provider that specializes in banking infrastructure tailored for digital businesses. Established in 2017, the company offers a comprehensive suite of services designed to meet the unique needs of various industries, including cryptocurrency, payment service providers, gambling, IT, marketing, and legal consulting. Nexpay provides dedicated IBANs, SWIFT and SEPA payment solutions, and a robust API with sandbox capabilities, allowing businesses to integrate and streamline their financial operations efficiently. The company's target market primarily consists of business owners seeking reliable and secure banking solutions to facilitate their financial transactions. Nexpay focuses on delivering personalized support through dedicated account managers and offers flexible pricing packages to accommodate businesses of all sizes. By prioritizing the needs of digital enterprises, Nexpay aims to simplify banking, allowing clients to concentrate on their core business activities.
Nexpay receives overwhelmingly positive feedback from customers, highlighting its excellent service and dedicated support team. Many reviewers express satisfaction with the responsiveness and professionalism of the staff, particularly praising individual team members like Renate Mikelsone for their helpfulness in navigating KYC/AML requirements.
The platform is noted for its user-friendly interface and efficient processes, making it a reliable banking partner for businesses, especially in the crypto sector. However, there are some critical concerns regarding account security, with one reviewer reporting issues related to fraudulent account openings and inadequate fraud prevention measures. Despite these isolated complaints, the majority of customers recommend Nexpay for its transparency and effective communication.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2024.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Thank you to the NexPAy support team for helping me open an account”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Banks.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 60 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +1% | 321 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | — | 25 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Nexpay - a banking partner that puts your business first is #2 of 5 on overall rating in this group.
60 reviews of Nexpay - a banking partner that puts your business first. Filter by what matters to you.
Probably the best crypto-IBAN combination in Europe. Professional and very serious onboarding process. Excellent assistance and attention from our account manager, Helmut Gerhard
The onboarding process was thorough and professional. The account manager, Helmut Gerhard, was always there to assist and advise. He was very efficient and helpful. Thanks to Helmut the onboarding went smoothly. It was a pleasure to cooperate both with Helmut and the compliance team.
I had a very nice customer services, as we had some pronlems with the limits from our account, but from the beggining, Safarjon Bakhridinov has been trying to help us and giving me always a reply, even that he could not help me more. I would like to thanks Safarjon Bakhridinov to have such a good employee in NExpay help me to keep working with them.
Quick answers to the questions people ask most.
Yes, Nexpay has a solid reputation with numerous positive reviews reflecting reliable services and supportive customer care. Customers have consistently rated them highly, indicating trustworthiness.
Nexpay is not considered a scam. While there have been isolated negative reviews, the majority of verified customer feedback highlights effective service and support, suggesting a generally safe experience.
Nexpay specializes in banking services tailored for businesses, including electronic payment solutions and compliance support for KYC/AML requirements, as noted by satisfied customers.
Nexpay provides various electronic payment solutions, making it convenient for businesses, particularly in the cryptocurrency space, as highlighted by positive customer experiences.
Nexpay's customer support is frequently praised for its responsiveness and helpfulness, with many reviewers noting their efficient communication and personalized assistance throughout the account setup process.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
As with any reputable financial Institution, the on boarding process for our corporate account was professional and vigilant, many thanks to Account Manager Helmut Gerhard who ensured the process remained smooth and efficient. We now look forward to great customer service with Nexpay and their team.
Great rates for the services. It took time to get first response from their team, but thereafter the communication was fast with a personal manager.
We were looking for a banking partner in a business area that is very demanding in terms of regulation. Nexpay had just the right offer for us. We knew from the start that onboarding would be challenging. But thanks to the excellent support from the Nexpay onboarding team and Helmut Gerhard, we cleared this hurdle. Based on this good start, we look forward to our future cooperation.
It has been a pleasure cooperating with Globitex. The account manager, Rihards Gailis, is very helpful. Globitex services highly recomended.
Smooth onboarding with a great assistance of the account manager, Helmut Gerhard, and the compliance team. Excellent service. Highly recommended.
Great service, easy to use. Will recommend to everyone.
Thank you very much for your time, good services and support!!!
Signed up a few months ago, the process took a while as every other financial institution, but once in the product is great, with instant wires in Europe. The main drawback is that there is no way to send money towards non-IBAN accounts, but it's solvable with other solutions.
We have recently gone through the onboarding process as a corporate entity, looking to use Nexpay's services to expand into the European market. We couldn't be happier with the service provided by their representative, Helmut Gerhard, who treated us excellently throughout the process, and acted as quick as he could to make the process as painless as possible for us. The service offered by Nexpay themselves is excellent, operating with a great UI and at minimal cost for small to medium sized businesses such as ourselves.
Best team and support for different types of activity the only one the I recommend all the time
I am very satisfied with customer service and onboarding process of Nexpay. The team is always polite, friendly, and very helpful. I definitely recommend Nexpay for e-commerce.
Nexpay is a financial services provider that specializes in banking infrastructure tailored for digital businesses. Established in 2017, the company offers a comprehensive suite of services designed to meet the unique needs of various industries, including cryptocurrency, payment service providers, gambling, IT, marketing, and legal consulting. Nexpay provides dedicated IBANs, SWIFT and SEPA payment solutions, and a robust API with sandbox capabilities, allowing businesses to integrate and streamline their financial operations efficiently. The company's target market primarily consists of business owners seeking reliable and secure banking solutions to facilitate their financial transactions. Nexpay focuses on delivering personalized support through dedicated account managers and offers flexible pricing packages to accommodate businesses of all sizes. By prioritizing the needs of digital enterprises, Nexpay aims to simplify banking, allowing clients to concentrate on their core business activities.
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