PepsiCo Inc.
PepsiCo faces significant criticism from consumers, with a staggering 88% of reviews rating the company poorly. Many reviewers express dissatisfaction with the taste of Pepsi, particularly due to the introduction of artificial sweeteners, which they find unpalatable and reminiscent of low-quality drinks.
Common complaints highlight a "terrible aftertaste" and a decline in product quality, with several customers stating they will switch to competitors like Coca-Cola. Despite this, a few positive remarks celebrate the classic pairing of Pepsi with pizza, indicating that some still enjoy the original flavor. However, the overwhelming sentiment is negative, as people lament the changes in the product that they once loved. Overall, PepsiCo struggles to meet consumer expectations, leading to a predominantly unfavorable perception.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.4 | 25 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 1.0 | 1 |
| Sep 25 | 1.6 | 7 |
| Oct 25 | 1.1 | 10 |
| Nov 25 | 1.8 | 6 |
| Dec 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“Pepsi quality has gone down, you get more head then drink and it tastes disgusting”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food & Beverages.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 1.4 out of 5 (poor) | 100 out of 100 | — | 25 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 51 |
Bottom line: PepsiCo is #5 of 5 on overall rating in this group.
25 reviews of PepsiCo. Filter by what matters to you.
Over a year ago
But I miss the old advertising, you were the best in it 🙂
Over a year ago
Jestem wielką fanką Pepsi. Zawsze ale to zawsze wybieram Pepsi. Zwykłą, tradycyjną. Nie znoszę kombinacji. No I...dziś tj.17 listopada kupiłam o.5l mojej kochanej Pepsi I ZONK!!! Dlaczego? Wyczuwam s... See more
Over a year ago
Bought a case of "Classic" Pepsi so I could enjoy one a day. Ohh my, It tastes like MAX! I can't stand the taste of sweeteners. - Keep your fingers away from TWIST
Over a year ago
Pepsi quality has gone down, you get more head then drink and it tastes disgusting. The price has gone up substantially and quality really cropped
Quick answers to the questions people ask most.
PepsiCo owns a diverse portfolio of food and beverage brands including Pepsi, Mountain Dew, Lay's, Doritos, Cheetos, Quaker Oats, Tropicana, and Gatorade. The company operates in over 200 countries and territories worldwide with hundreds of brands in its portfolio.
You can contact PepsiCo customer service through their official website at pepsico.com, where you'll find contact forms and phone numbers for different regions. Many individual brands also have their own customer service lines listed on their respective product packaging and websites.
PepsiCo occasionally offers facility tours at select locations, though availability varies by region and facility. You can check their official website or contact local facilities directly to inquire about tour opportunities and scheduling.
Nutritional information for PepsiCo products is available on product packaging and on the company's official websites for each brand. You can also find detailed nutritional facts, ingredients lists, and allergen information on pepsico.com.
You can report quality issues by contacting PepsiCo customer service through their website or the phone number printed on the product packaging. Be sure to have the product details, lot code, and best-by date available when reporting the issue.
Yes, PepsiCo has various sustainability initiatives including efforts to reduce plastic waste, improve water efficiency, and support sustainable agriculture. The company publishes annual sustainability reports detailing their environmental and social responsibility programs.
PepsiCo considers donation requests for qualifying nonprofit organizations and community events through their corporate giving programs. You can submit requests through their official website, though approval depends on availability and alignment with their giving criteria.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
But I miss the old advertising, you were the best in it 🙂
Jestem wielką fanką Pepsi. Zawsze ale to zawsze wybieram Pepsi. Zwykłą, tradycyjną. Nie znoszę kombinacji. No I...dziś tj.17 listopada kupiłam o.5l mojej kochanej Pepsi I ZONK!!! Dlaczego? Wyczuwam smak pepsi max! Wkuźwiłam się. Znam dobrze smak pepsi. Nikt mnie nie oszuka. Jak tak można?
Bought a case of "Classic" Pepsi so I could enjoy one a day. Ohh my, It tastes like MAX! I can't stand the taste of sweeteners. - Keep your fingers away from TWIST
Pepsi quality has gone down, you get more head then drink and it tastes disgusting. The price has gone up substantially and quality really cropped
Uno schifo, gusto orribile peggio di prima,mai piu
Usuńcie ten słodzik tego się pić nie da
I just saw an advert for Pepsi on a popular social network site. Unfortunately, no amount of advertising will help Pepsi now. They have sold out and put artificial sweeteners in their drink - not just the diet versions but all versions. It is very disappointing when I go to a pub or restaurant and all they have is Pepsi. What's worse is I ask for 'coke' and out comes this this inferior stuff. I don't often leave a drink but when this appears in my glass, it stays there. Same when I get a meal deal from somewhere and they only offer Pepsi. I get water instead. Avoid Pepsi.
Co się stało kiedyś taka dobra teraz syf którego się pić nie da
Terrible after taste, flat tasting. Won't buy again
I've just been to get my lunch and pick up a bottle of Coke, and noticed that the sugar content in Pepsi has now been reduced even more. If you hated the taste at 17% (and I do), you are obviously gonna love the taste at 13%. What were they thinking???!!! It probably won't be long before it has no sugar at all. Will never buy another can, unless it's one of those US special editions where they boast that it's now got real sugar in it!
OK, the sucralose in the Pepsi tastes disgusting. There's a bitter chemical taste. Sucralose doesn't belong in colas and the blend does not sync well compared to fruit juices. Bring back the real sugar. I don't care how "bad" it or what activists want. I like having it as a treat occasionally not as a daily binge.
I used to love Pepsi have drank it for years it tastes nowhere like it used to back in the 80’s when it came in the 8 pack bottles was the best and through the years but now you have to drink it fast or it goes flat.. it has no fizz anymore so disappointed please bring the good stuff back.. is it a money thing or is it just added garbage to affect the lives of people?? Added chemicals or what have you? This world has changed so much 😭
Pepsi mit Süßstoff und Chemikalien. Hört sich (NICHT) lecker an! Was zum [. .] ist denn Pepsi Twist mit Zitrone, Pepsi Joghurt und PEPSI BLUE??? Crystal Pepsi? Malte hatte gesagt, es sieht entweder aus, wie Fenster oder Fensterreiniger.
coca cola bätter very good drink no pepsi only cola trust me only vcola nopepsi please good drink
I’ve literally had Pepsi for years, but the sweeteners they now use make it taste like a low budget and low quality flat tasting cola. I get that you’re trying to make a healthier product, but after decades of drinking and preferring Pepsi, now if I had the choice between the new Pepsi or Coca Cola, I would pick Coca Cola every time, unless some old Pepsi is laying around somewhere. Please consider reversing this like Coca Cola did when they misjudged their market or are you more interested in cutting margins than making a great product these days? You guys used to stand for something, where has that Pepsi gone.
Vroeger was Pepsi vele malen lekkerder, tegenwoordig word je als Nederlander voor gelogen. Pepsi Regular is in feite Pepsi ZERO. Bij Pepsi regular probeert men de consument voor de gek te houden men heeft er on aangekondigd zoetstoffen aan de cola toegvoegd inplaats van gewoon suiker, Pepsi Regular is tegenwoordig niet meer te hachelen, vind het echt smerig!
Ondanks dat ik weinig frisdrank drink kan ik er wel van genieten. De varianten zonder suiker laat ik links liggen want ze zijn gewoon niet te hachelen, het is niet te zuipen en de vieze nasmaak is nog erger. Ik was altijd een Pepsi liefhebber, maar de laatste tijd klopte het niet. Ik dacht ik vind pepsi helemaal niet lekker meer, nu blijkt dat ik niet gek ben en er allemaal ranzige zoetstoffen bij zitten. Wat een betutteling! Ik ben me bewust van de suikers, maar als ik een light variant wil drinken bepaal ik dat toch zelf. Voor mij geen pepsi meer..
Very bad service in Kasaragod
Null Sterne. Pepsi war immer mein Favorit, aber durch die neue Rezeptur ist es wirklich ungenießbar. Schmeckt wie Brause. Ab jetzt nur noch Coca Cola
I was a fan of Pepsi, was way better than Coca Cola, but for some time Pepsi decided to make the normal Pepsi with artificial sweetener. Now it's awful, I will never buy it again.
You can search and apply for PepsiCo jobs through their careers website at pepsicojobs.com or careers.pepsico.com. The site lists current openings across various departments and locations worldwide.
Yes, PepsiCo offers various gluten-free products across their portfolio, including many beverages and select snack items. Always check individual product labels for gluten-free certification and ingredient information, as formulations may vary by region.
PepsiCo products are widely available at grocery stores, convenience stores, restaurants, and vending machines. You can use store locators on individual brand websites or contact local retailers directly to check product availability.
PepsiCo's return policy varies by product and location, as many products are sold through third-party retailers. For quality issues or defective products, contact customer service with your receipt and product information for assistance with refunds or replacements.
PepsiCo provides information about their ingredient sourcing and supply chain practices on their corporate website and in sustainability reports. The company works with suppliers globally and has programs focused on responsible sourcing of key ingredients like potatoes, oats, and sugar.
PepsiCo Inc.
