PepsiCo Inc.
PepsiCo faces significant criticism from consumers, with a staggering 88% of reviews rating the company poorly. Many reviewers express dissatisfaction with the taste of Pepsi, particularly due to the introduction of artificial sweeteners, which they find unpalatable and reminiscent of low-quality drinks.
Common complaints highlight a "terrible aftertaste" and a decline in product quality, with several customers stating they will switch to competitors like Coca-Cola. Despite this, a few positive remarks celebrate the classic pairing of Pepsi with pizza, indicating that some still enjoy the original flavor. However, the overwhelming sentiment is negative, as people lament the changes in the product that they once loved. Overall, PepsiCo struggles to meet consumer expectations, leading to a predominantly unfavorable perception.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.4 | 25 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 1.0 | 1 |
| Sep 25 | 1.6 | 7 |
| Oct 25 | 1.1 | 10 |
| Nov 25 | 1.8 | 6 |
| Dec 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“Pepsi quality has gone down, you get more head then drink and it tastes disgusting”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food & Beverages.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 1.4 out of 5 (poor) | 100 out of 100 | — | 25 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 51 |
Bottom line: PepsiCo is #5 of 5 on overall rating in this group.
25 reviews of PepsiCo. Filter by what matters to you.
Jestem wielką fanką Pepsi. Zawsze ale to zawsze wybieram Pepsi. Zwykłą, tradycyjną. Nie znoszę kombinacji. No I...dziś tj.17 listopada kupiłam o.5l mojej kochanej Pepsi I ZONK!!! Dlaczego? Wyczuwam smak pepsi max! Wkuźwiłam się. Znam dobrze smak pepsi. Nikt mnie nie oszuka. Jak tak można?
Quick answers to the questions people ask most.
PepsiCo owns a diverse portfolio of food and beverage brands including Pepsi, Mountain Dew, Lay's, Doritos, Cheetos, Quaker Oats, Tropicana, and Gatorade. The company operates in over 200 countries and territories worldwide with hundreds of brands in its portfolio.
You can contact PepsiCo customer service through their official website at pepsico.com, where you'll find contact forms and phone numbers for different regions. Many individual brands also have their own customer service lines listed on their respective product packaging and websites.
PepsiCo occasionally offers facility tours at select locations, though availability varies by region and facility. You can check their official website or contact local facilities directly to inquire about tour opportunities and scheduling.
Nutritional information for PepsiCo products is available on product packaging and on the company's official websites for each brand. You can also find detailed nutritional facts, ingredients lists, and allergen information on pepsico.com.
You can report quality issues by contacting PepsiCo customer service through their website or the phone number printed on the product packaging. Be sure to have the product details, lot code, and best-by date available when reporting the issue.
Yes, PepsiCo has various sustainability initiatives including efforts to reduce plastic waste, improve water efficiency, and support sustainable agriculture. The company publishes annual sustainability reports detailing their environmental and social responsibility programs.
PepsiCo considers donation requests for qualifying nonprofit organizations and community events through their corporate giving programs. You can submit requests through their official website, though approval depends on availability and alignment with their giving criteria.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
You can search and apply for PepsiCo jobs through their careers website at pepsicojobs.com or careers.pepsico.com. The site lists current openings across various departments and locations worldwide.
Yes, PepsiCo offers various gluten-free products across their portfolio, including many beverages and select snack items. Always check individual product labels for gluten-free certification and ingredient information, as formulations may vary by region.
PepsiCo products are widely available at grocery stores, convenience stores, restaurants, and vending machines. You can use store locators on individual brand websites or contact local retailers directly to check product availability.
PepsiCo's return policy varies by product and location, as many products are sold through third-party retailers. For quality issues or defective products, contact customer service with your receipt and product information for assistance with refunds or replacements.
PepsiCo provides information about their ingredient sourcing and supply chain practices on their corporate website and in sustainability reports. The company works with suppliers globally and has programs focused on responsible sourcing of key ingredients like potatoes, oats, and sugar.
PepsiCo Inc.
