Performance Bicycle is a cycling retailer that specializes in bicycles, cycling equipment, and related accessories. The company offers products and services for various cycling disciplines including road cycling, mountain biking, and recreational riding. They typically provide both online and retail store sales along with bicycle maintenance and repair services.
Performance Bicycle receives a mix of reviews, highlighting both strengths and weaknesses. Many customers appreciate the wide selection of bikes and parts, noting that the inventory is well-stocked and prices are competitive.
The knowledgeable staff often provide excellent service, especially for serious cyclists seeking performance bikes. However, some reviewers express disappointment with customer service, citing experiences of feeling rushed or receiving inadequate assistance. Additionally, there are mentions of slow service during busy times, which can detract from the overall experience. While the quality of the bikes and repair services is frequently praised, communication issues and inconsistent staff engagement are common complaints.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 33 out of 100 | — | 0 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 43 | |
| 2.4 out of 5 (poor) | 100 out of 100 | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 25 |
12 reviews of Performancebicycle. Filter by what matters to you.
The bike I purchased is great quality, but there were some communication issues with my order. Had to call multiple times to get updates on delivery status. Product itself exceeded expectations though.
The bike quality is excellent and they have a wide range of accessories. However, the wait time for service appointments is pretty long and the staff seemed overwhelmed during my visit. Still got what I needed but expected faster turnaround.
Nothing particularly stood out as exceptional, but they got the job done. Bike repair was completed as promised and pricing was fair. Service was adequate but not memorable. Would consider returning if convenient.
Quick answers to the questions people ask most.
We provide comprehensive bicycle services including tune-ups, repairs, wheel building, brake adjustments, and drivetrain maintenance. Our certified mechanics can work on all types of bikes from road and mountain bikes to e-bikes and specialty models.
Our typical hours are Monday through Friday 10 AM to 7 PM, Saturday 9 AM to 6 PM, and Sunday 11 AM to 5 PM. Hours may vary by location and season, so please check with your local store for specific times.
Basic tune-ups and adjustments typically take 24-48 hours, while more complex repairs may take 3-5 business days. During peak season, turnaround times may be longer due to increased demand.
Yes, we provide a 30-day warranty on all labor and a manufacturer's warranty on parts. If you experience any issues with our repair work within 30 days, we'll address it at no additional charge.
Yes, you can schedule service appointments through our website or by calling your local store directly. Online scheduling allows you to select your preferred date and time based on availability.
Please bring a valid ID and any accessories you'd like serviced with your bike. It's helpful to describe any specific issues you've noticed so our mechanics can address them properly.
Yes, we offer free estimates for all repair work. Our mechanics will assess your bike and provide a detailed quote before beginning any work that exceeds basic adjustments.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We accept cash, credit cards (Visa, MasterCard, American Express, Discover), debit cards, and Performance Bicycle gift cards. Some locations may also accept mobile payment options like Apple Pay or Google Pay.
Yes, we provide professional bike assembly services for bikes purchased online or from other retailers. Assembly typically includes safety checks, adjustments, and a brief orientation on your new bike's features.
Performance Bicycle is a cycling retailer that specializes in bicycles, cycling equipment, and related accessories. The company offers products and services for various cycling disciplines including road cycling, mountain biking, and recreational riding. They typically provide both online and retail store sales along with bicycle maintenance and repair services.
