Peter in the Pan - Pizza Kits reviews & trust report
Peter in the Pan specializes in providing DIY pizza kits, allowing customers to create their own pizzas at home with high-quality ingredients. The company offers a variety of kits that include pre-measured dough, sauces, and toppings, catering to both novice and experienced home cooks. With a focus on convenience and quality, Peter in the Pan aims to make the pizza-making experience accessible and enjoyable for families and individuals alike.
Targeting pizza enthusiasts and those looking for fun cooking activities, Peter in the Pan promotes creativity and customization in meal preparation. Customers can explore different flavor combinations and enjoy a hands-on approach to dining. By delivering fresh, easy-to-use pizza kits, the company appeals to a diverse market seeking to enhance their culinary skills and have enjoyable family experiences at home.
Peter in the Pan - Pizza Kits has a mixed customer experience.
Peter in the Pan receives mixed feedback from customers, reflecting both positive experiences and significant frustrations. Many reviewers praise the pizza kits for their great taste and the enjoyable home baking experience, with some calling it the best pizza they’ve had at home.
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The timely delivery and well-packaged products also receive commendations. However, a substantial number of complaints focus on the company's website, which has been inaccessible for months, leading to issues with redeeming vouchers and loyalty credits. Additionally, some customers report problems with the quality of the ingredients, such as leaking dough and spoiled cheese. Overall, while the pizza kits have their fans, the ongoing website issues and inconsistent product quality leave many consumers dissatisfied.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.0
19
100%
● Low
3.0 / 5 overall
=
19 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2024.
Last 3 months
3.0▲ 1.5
12-month avg
2.0
All-time
3.0
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 23
1.0
1
Dec 23
—
0
Jan 24
2.0
1
Feb 24
—
0
Mar 24
1.0
1
Apr 24
5.0
1
May 24
—
0
Jun 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 19 most recent reviews.
Top praiseof 9 positive reviews
Delivery56%
5 mentions
Customer service33%
3 mentions
“I have had this pizza twice now and have been extremely impressed”
On “Delivery” · Feb 9, 2022
Top complaintsof 10 negative reviews
Response time40%
4 mentions
Customer service30%
3 mentions
Delivery30%
3 mentions
Refund20%
2 mentions
“Sadly company ignored our e mails which is a shame as hate leaving bad reviews but it appears this is the only way cu...”
On “Response time” · Aug 3, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Specialty Foods.
Overall rating and review count for this company and similar companies
The kit was nicely presented, delivered on time and made great pizzas. The only small problems I had were that the Parmesan spilt everywhere in transit so we weren’t able to put any on the pizza. There also wasn’t enough tomato sauce so I had to mix in with passata in order to cover the whole pizza.
Not sure why there are so many negative reviews as this wasn’t what I experienced
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 47% of recent reviews are 4–5★ and 53% are 1–2★.
About Peter in the Pan - Pizza Kits
Peter in the Pan specializes in providing DIY pizza kits, allowing customers to create their own pizzas at home with high-quality ingredients. The company offers a variety of kits that include pre-measured dough, sauces, and toppings, catering to both novice and experienced home cooks. With a focus on convenience and quality, Peter in the Pan aims to make the pizza-making experience accessible and enjoyable for families and individuals alike.
Targeting pizza enthusiasts and those looking for fun cooking activities, Peter in the Pan promotes creativity and customization in meal preparation. Customers can explore different flavor combinations and enjoy a hands-on approach to dining. By delivering fresh, easy-to-use pizza kits, the company appeals to a diverse market seeking to enhance their culinary skills and have enjoyable family experiences at home.