PHP Services is a reputable plumbing and heating company based in St Albans, providing a comprehensive range of services since 1995. The company specializes in boiler installations, plumbing solutions, and heating maintenance, catering to both residential and commercial customers in St Albans and the surrounding areas. With a commitment to quality, PHP Services is Gas-Safe and OFTEC registered, ensuring customers receive safe and reliable service. The company emphasizes transparent pricing, offering fixed labour rates and free quotes for all plumbing and heating projects. PHP Services aims to deliver high-quality workmanship and customer satisfaction with no call-out fees and clear communication throughout the service process. By focusing on the needs of their clients, PHP Services establishes itself as a trusted partner for all plumbing and heating requirements.
PHP Services consistently receives high praise from customers for their exceptional service in plumbing and heating. Reviewers highlight the company's professionalism, with many noting the punctuality and friendliness of the engineers.
The installation of new boilers and bathroom renovations are frequently mentioned as standout services, with clients appreciating the thoroughness and efficiency of the work performed. Communication is also a strong point, as customers feel well-informed throughout the process, from initial inquiries to job completion. With no negative feedback reported, PHP Services is recognized for their reliability and competence, making them a top choice for home services. Overall, the sentiment is overwhelmingly positive, reflecting a commitment to excellence in customer care.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 45 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2024.
| Month | Average | Reviews |
|---|---|---|
| Nov 23 | 5.0 | 5 |
| Dec 23 | 5.0 | 2 |
| Jan 24 | 5.0 | 8 |
| Feb 24 | 5.0 | 6 |
| Mar 24 | 5.0 | 1 |
| Apr 24 | 5.0 | 2 |
| May 24 | 5.0 | 5 |
| Jun 24 | 5.0 | 2 |
| Jul 24 | 5.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 45 most recent reviews.
“I have used PHP Services for over 6 years for maintenance of the plumbing and heating system, servicing the boiler an...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Plumbing.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 0% | 45 |
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | −71% | 618 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 25 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | +1% | 1,000 |
Bottom line: PHP Services is #1 of 5 on overall rating in this group.
45 reviews of PHP Services . Filter by what matters to you.
Have used PHP for my boiler service for 3 years now. Very happy with service from booking to the the day of the service. Staff are always friendly and helpful. Literally no complaints at all, only praise. Would recommend them to everyone.
Called to book in service. Arrived on time. Very friendly & helpful engineer. Explained everything did the job perfectly. Very helpful & professional. Highly recommend!
Matt was very professional and helpful, he efficiently resolved the problem quick, thanks again Matt
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Professional, polite and skilled! Highly recommended!
We have used PHP for many years . Firstly because they are a local family run business and not a nationally franchised operation. Secondly they are always responsive, knowledgable, polite, tidy and keen to get the job done in the most economic way . We have no hesitation in recommending the whole team .
This is the second time I’ve used PHP Services. Really pleased with the work.
Excellent service right from contacting PHP Services to request a boiler and under floor heating annual service through to engineers visit. Polite staff and very helpful advice given by the Gas Safe engineer.
Our Landlord contracts with PHP. As tenants we are always treated in the most professional and polite manner for any works/annual servicing. Both the Office Staff and engineers that attend are always helpful. Would strongly recommend to any Landlord.
Contacted PHP at approximately 10 30 am with Boiler problem. Engineer arrived just after 1pm, fault found and part replaced and working by 3pm. Excellent prompt service.
PHP Services are polite, friendly, and reliable. Bookings can be easily arranged via email or Whatsapp. Pricing is transparent and competitive. I highly recommend their services which I've used both for my residential home and rental property.
The team at PHP are fantastic. Polite, friendly and always on time. They sent out an annual reminder and carried out a gas inspection for my rental property. Fabulous service at a reasonable price. I would highly recommend them for all heating and plumbing services.
We have recently used PHP, who responded promptly and provided an excellent, professional service. We can thoroughly recommend them.
PHP are brilliant, quick response and fast, professional service. I recommend PHP absolutely.
PHP Services is a reputable plumbing and heating company based in St Albans, providing a comprehensive range of services since 1995. The company specializes in boiler installations, plumbing solutions, and heating maintenance, catering to both residential and commercial customers in St Albans and the surrounding areas. With a commitment to quality, PHP Services is Gas-Safe and OFTEC registered, ensuring customers receive safe and reliable service. The company emphasizes transparent pricing, offering fixed labour rates and free quotes for all plumbing and heating projects. PHP Services aims to deliver high-quality workmanship and customer satisfaction with no call-out fees and clear communication throughout the service process. By focusing on the needs of their clients, PHP Services establishes itself as a trusted partner for all plumbing and heating requirements.
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