Commande passée fin juillet 2025.
Commande passée fin juillet 2025. Pas de nouvelle. Service client injoignable. je pense que c'est une arnaque

Pièces Auto Services is an online retailer specializing in discount automotive body parts and painting services for a wide range of vehicle makes and models. The company offers an extensive catalog of over 40,000 references, including OEM parts and quality adaptable components, ensuring that customers have access to a diverse selection of products for their vehicle repair needs. With a commitment to affordability, Pièces Auto Services provides significant price reductions, with discounts reaching up to 75% on certain items. Targeting individual vehicle owners, repair shops, and automotive enthusiasts across France, Pièces Auto Services facilitates convenient shopping by delivering painted parts directly to customers' homes within 24 hours. The company prioritizes secure packaging and reliable service, making it a trusted source for those seeking quality automotive solutions at competitive prices.
Pièces Auto Services receives a mixed reception from customers, with a notable portion expressing dissatisfaction. Many reviewers highlight the speed of delivery and the efficiency of the ordering process, praising the service as "rapide" and "bien." However, a significant number of complaints focus on issues with order fulfillment and customer service, with customers reporting unresponsive support and unfulfilled orders.
Phrases like "commande non reçue" and accusations of being a "scam" are prevalent among negative reviews, indicating serious concerns about reliability. While some customers appreciate the attentive staff and competitive pricing, the overall sentiment is marred by the frustrations of those who faced delays and poor communication. Consequently, Pièces Auto Services struggles to maintain a consistently positive reputation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,004 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 7 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 3.7 | 3 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | 2.2 | 6 |
| Feb 25 | 2.7 | 3 |
| Mar 25 | 2.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 2 |
| Jul 25 | — | 0 |
| Aug 25 | 1.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Rien à dire service top à l'écoute et…”
“Commande passée fin juillet 2025”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.7 out of 5 (good) | 3.2 out of 5 (fair) | — | 1,004 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 4.8 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.5 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 |
Bottom line: Pièces Auto Services is #3 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 3.2).
500 reviews of Pièces Auto Services. Filter by what matters to you.
Over a year ago
Commande passée fin juillet 2025. Pas de nouvelle. Service client injoignable. je pense que c'est une arnaque
Over a year ago
Bonjour J’ai commandé pour 581e de piece sur le site pièces auto service depuis le 25 juillet ma commande et en cour de validation. N’a jamais été expédié une plainte sera déposée car ils ont bien déb... See more
Over a year ago
Bonjour, pas de reponse du service client suite a une commande jamais reçu. Pouvez vous me dire ou est la commande 100113474 ?
Over a year ago
SCAM PAGE!!! Do not order from here!!! Ordered a sierra cosworth grill from here. Took days to post after payment even though they agreed to post the same day. Then we received an email saying that... See more
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Commande passée fin juillet 2025. Pas de nouvelle. Service client injoignable. je pense que c'est une arnaque
Bonjour J’ai commandé pour 581e de piece sur le site pièces auto service depuis le 25 juillet ma commande et en cour de validation. N’a jamais été expédié une plainte sera déposée car ils ont bien débiter mon compte. Deja essayé contacter plusieurs fois par mail aucune reponse. Site désastreux a ne pa commander. Et pour finir on ne peut meme plus aller sur le site
Bonjour, pas de reponse du service client suite a une commande jamais reçu. Pouvez vous me dire ou est la commande 100113474 ?
SCAM PAGE!!! Do not order from here!!! Ordered a sierra cosworth grill from here. Took days to post after payment even though they agreed to post the same day. Then we received an email saying that we needed to pay mandatory insurance despite them saying that all the fees and postage was included. I asked for a refund and after 3/4 days of repeatedly messaging asking for my money back, I was blocked. SCAM SCAM SCAM 0/10 would not recommend
Pièces Auto Services is an online retailer specializing in discount automotive body parts and painting services for a wide range of vehicle makes and models. The company offers an extensive catalog of over 40,000 references, including OEM parts and quality adaptable components, ensuring that customers have access to a diverse selection of products for their vehicle repair needs. With a commitment to affordability, Pièces Auto Services provides significant price reductions, with discounts reaching up to 75% on certain items. Targeting individual vehicle owners, repair shops, and automotive enthusiasts across France, Pièces Auto Services facilitates convenient shopping by delivering painted parts directly to customers' homes within 24 hours. The company prioritizes secure packaging and reliable service, making it a trusted source for those seeking quality automotive solutions at competitive prices.
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