Plano Digital is a Portuguese subscription-sharing platform designed to help users save on popular streaming services. With a diverse catalog that includes offerings such as Netflix, Disney Plus, and Spotify Premium, the company facilitates the sharing of subscriptions among users through family plans while maintaining compliance with usage regulations.
Targeting a wide audience, Plano Digital has garnered a customer base of over 50,000 satisfied users who seek to optimize their entertainment expenses. The company provides 24/7 customer support, ensuring that clients receive timely assistance for any inquiries or issues related to their subscriptions. By connecting users and enabling cost-effective access to various digital services, Plano Digital aims to enhance the streaming experience for its customers.
Plano Digital receives high praise for its speed and professionalism, with many customers highlighting the excellent service and availability of support staff. Reviewers frequently express satisfaction with their long-term use of services like Netflix, Spotify, and YouTube Premium, noting that the team is responsive and resolves issues effectively.
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However, there are significant concerns regarding account security and service continuity. Several customers report negative experiences, including account theft and difficulties accessing services after a few months. Complaints also mention a lack of transparency and issues with refunds when services are discontinued. Despite these criticisms, the overall sentiment remains positive, with a strong recommendation for the company's offerings.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
578
100%
+1.6
● Low
4.7 / 5 overall
=
578 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
3.7▲ 1.6
12-month avg
4.1
All-time
4.7
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 24
5.0
29
Jul 24
3.7
15
Aug 24
4.8
19
Sep 24
4.9
20
Oct 24
4.2
12
Nov 24
2.6
11
Dec 24
1.2
5
Jan 25
2.7
12
Feb 25
1.0
1
Mar 25
4.3
9
Apr 25
—
0
May 25
1.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 460 positive reviews
Website & app1%
6 mentions
Customer service0%
2 mentions
“Ótima relação/qualidade preço e ajuda a ter uma poupança significativa por mês quando principalmente quando se tem vá...”
On “Website & app” · Sep 7, 2024
Top complaintsof 29 negative reviews
Account issues17%
5 mentions
“Subscrevi ao plano Spotify através da Spliiit e, pouco depois, fui contactada por quem dizia ser o “proprietário” do...”
On “Account issues” · May 30, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Streaming Services.
Overall rating and review count for this company and similar companies
Serviço pós venda de excelência.
Adquiri o serviço Disney Plus 12 meses e prontamente fui contactado para darem seguimento à ativação do serviço.
Foram muito atenciosos!
Recomendo e com toda a certeza irei novamente recorrer à Plano Digital.
Gostei muito de comprar no planodigitalpt.net.
Foi muito rápido e o serviço está 5 estrelas.
Recomendo a nível de relação qualidade preço não a melhor.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Excelente serviço, sempre disponíveis e rápidos na resolução de após venda. Já sou cliente a alguns anos e recomendo os serviço, já recomendei a vários amigos. Obrigado a toda a equipa pelo vosso trabalho e esforço em que tudo corra bem.
Já subscrevo o plano da Netflix e de TV à alguns meses e estou 100% satisfeita!
Ambos funcionam perfeitamente e nunca tive qualquer problema.
Equipa 100% prestável para qualquer dúvida, além de que têm sempre o cuidado de avisar quando a subscrição está a terminar para que possamos renovar sem perder acesso à conta.
Equipa de confiança, podem confiar!
Já adquiri várias vezes o pacote premium da Netflix que dá para 4 pessoas e até agora nada a dizer! Excelente! Funciona sem qualquer tipo de problema! Sem dúvida que plano digital compensa.
Eu e as minhas amigas pagamos 12€ cada uma de 3 em 3 meses (fica em torno de 4€ por mês a cada pessoa) o que compensa imenso.
A minha experiência foi completamente satisfatória, desde o processo de compra até ao serviço de acompanhamento via WhatsApp. Recomendo e espero que se mantenha assim para futuramente continuar cliente.
Excelente serviço. Super prestável e super de confiança.
O apoio é constante e são muito rápidos na resposta.
Update: compreendo que devido ao elevado numero de clientes a demora das respostas é elevada mas depois de contactem o cliente a dizer que o serviço iria terminar para renovar para não perder, o cliente renova, e depois dão lhe outra conta diferente, perdendo tudo o que tinha na anterior. Não faz sentido. Dou 3 por isso.
Plano Digital is a Portuguese subscription-sharing platform designed to help users save on popular streaming services. With a diverse catalog that includes offerings such as Netflix, Disney Plus, and Spotify Premium, the company facilitates the sharing of subscriptions among users through family plans while maintaining compliance with usage regulations.
Targeting a wide audience, Plano Digital has garnered a customer base of over 50,000 satisfied users who seek to optimize their entertainment expenses. The company provides 24/7 customer support, ensuring that clients receive timely assistance for any inquiries or issues related to their subscriptions. By connecting users and enabling cost-effective access to various digital services, Plano Digital aims to enhance the streaming experience for its customers.