Great delivery
Good stock, excellent fast delivery and communication.

Plumbing Superstore is a prominent online retailer based in the UK, specializing in a comprehensive range of plumbing supplies and materials. The company offers an extensive selection of products, including pipe fittings, valves, stop cocks, boilers, and various plumbing tools and accessories. It serves both professional tradespeople and DIY enthusiasts, providing essential supplies for residential and commercial plumbing projects. With a commitment to quality, Plumbing Superstore stocks products from reputable brands such as John Guest Speedfit, Armacell, and Pegler Yorkshire. Customers can benefit from nationwide delivery services and expert advice, facilitating their plumbing needs efficiently. In addition, the company offers a rewards program that enables customers to earn points on their purchases, enhancing their overall shopping experience.
Plumbing Superstore receives high praise from customers for its exceptional delivery speed and service quality. Many reviewers highlight the rapid dispatch of orders, often receiving items within two days, and commend the excellent communication throughout the process.
The competitive pricing and good stock availability also contribute to positive experiences, with customers appreciating the ease of ordering through a user-friendly website. However, some consumers express frustration regarding out-of-stock items, noting instances where they were informed post-order that parts were unavailable, leading to delays. Despite these occasional hiccups, the overall sentiment remains overwhelmingly positive, with many customers satisfied with the quality of products and the efficiency of service. Overall, Plumbing Superstore is well-regarded for its reliable service and value.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Dec 25 | 4.5 | 33 |
| Jan 26 | 4.4 | 27 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Good stock, excellent fast delivery and communication”
“Online advertising for 2 day delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Services.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 5.0 out of 5 (good) | 4.7 out of 5 (good) | — | 60 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1.7 out of 5 (poor) | 2.3 out of 5 (poor) | — | 1,129 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 4.1 out of 5 (good) | +1% | 1,000 | |
| 3.6 out of 5 (good) | 100 out of 100 | 2.6 out of 5 (poor) | 3.8 out of 5 (good) | 1.9 out of 5 (poor) | −71% | 618 | |
| 3.1 out of 5 (fair) | 100 out of 100 | 1.0 out of 5 (poor) | 2.9 out of 5 (fair) | 1.2 out of 5 (poor) | — | 596 |
Bottom line: Plumbing Superstore is #2 of 5 on overall rating in this group.
60 reviews of Plumbing Superstore. Filter by what matters to you.
9 months ago
Very prompt delivery and customer service was excellent!
9 months ago
Delivered within 2 days as promised
9 months ago
Great prices for what I wanted and needed to update my heating system and rapid delivery.
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Very prompt delivery and customer service was excellent!
Delivered within 2 days as promised
Great prices for what I wanted and needed to update my heating system and rapid delivery.
Let me know items weren’t there, not long to wait before being dispatched.
Exceptional speed in processing orders and a fast reliable courier in FedEx.
I ordered a part which I believed to be I. Stock. Dispatch email received last Tuesday but did not received. Called you and advised part was out of stock snd should arrive today at the latest. As it has not arrived I would expect a full refund!
I rang with a technical query, my number was taken and the call returned very quickly My question was answered straight away without any delay Material was ordered and delivered the following delay Excellent service, would definitely recommend
Good quality product and swift delivery
Excellent product great communication, pipes cut to length. Fast delivery. It gets better. I messed up an order recently. Just took one phone call and it was fully sorted and out for delivery. Great service
I needed some supplies after a recent frost burst a pipe and I just went looking online and found these guys website ... they had lots of stock...an easy to use website and v reasonable prices.. I quickly ordered the parts I needed from the comfort of my home as I'm kind of rural and to go to a plumbing outlet would have taken a while.. the bits I ordered arrived promptly and I highly recommend this company
Quick delivery delivery guy was very helpful in offloading into my van good work all round items well packaged just what you want AAAA++++++
very helpfull
Price good website good delivery good . Can’t ask for more than that
Great value for money and speed of delivery.
Ordered expansion vessel for Alpha boiler as original sprung a small leak. Placed order on Tuesday morning and received package on the following Friday. Kept updated from placing order up to delivery slot on Friday morning.
Quick delivery & easy to fit. The doors aren't completely level but not a major issue
Hi not fitted yet but arrived on time good price cheers
Plumbing Superstore is a prominent online retailer based in the UK, specializing in a comprehensive range of plumbing supplies and materials. The company offers an extensive selection of products, including pipe fittings, valves, stop cocks, boilers, and various plumbing tools and accessories. It serves both professional tradespeople and DIY enthusiasts, providing essential supplies for residential and commercial plumbing projects. With a commitment to quality, Plumbing Superstore stocks products from reputable brands such as John Guest Speedfit, Armacell, and Pegler Yorkshire. Customers can benefit from nationwide delivery services and expert advice, facilitating their plumbing needs efficiently. In addition, the company offers a rewards program that enables customers to earn points on their purchases, enhancing their overall shopping experience.
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