I received my package in good…
I received my package in good condition. I only feel like the price was a bit expensive

Postbox Courier is a logistics and delivery service provider that specializes in efficient and reliable courier solutions. The company offers a range of delivery services designed to meet the needs of both businesses and individual customers. With a focus on timely and secure transportation of parcels, Postbox Courier aims to facilitate seamless shipping experiences for its clientele. Targeting small to medium-sized enterprises as well as private consumers, Postbox Courier provides options that include same-day delivery, scheduled pickups, and nationwide shipping. The company's commitment to customer satisfaction is reflected in its user-friendly online platform, where clients can easily track shipments and manage their delivery requests. By catering to diverse delivery needs, Postbox Courier positions itself as a trusted partner in the logistics industry.
Postbox Courier receives overwhelmingly positive feedback for its fast shipping and reliable service, with many customers praising the efficiency and responsiveness of the team, particularly through WhatsApp. Reviewers frequently highlight the quick delivery times, often noting packages arriving in as little as 5 to 7 days from the UK to South Africa.
However, some consumers express concerns about hidden costs and delays, particularly for lower-value items, which can lead to unexpected fees. A few reviews mention issues with damaged packages and lengthy customs delays, indicating that while the service is generally effective, there are areas for improvement. Overall, Postbox Courier is highly recommended for its dependable service, despite some criticisms regarding pricing transparency and occasional shipping delays.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 146 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 146 most recent reviews.
“I have used Post Box Courier a few times now to ship items from the UK to South Africa”
“I have paid for shipping immediately, waited for tax invoice, received it 8 days later and paid”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Post & Shipping.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 146 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 998 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 23 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 13 |
Bottom line: Postbox Courier is #2 of 4 on overall rating in this group.
146 reviews of Postbox Courier. Filter by what matters to you.
I received my package in good condition. I only feel like the price was a bit expensive
Excellent service! Was really impressed by these guys. Ordered 2 packages from the States and received them, on time, within 2 days after arriving at the post box. The fastest I've ever experienced! However, prepare yourself to be shocked by their shipping rates! They're absolutely ridiculous! The shipping ended up being almost triple the actual cost of the items I bought! I import all the time and have never come across rates like these. Postbox is fantastic but with those shipping rates, would only recommend them as an extreme last resort, which is unfortunate.
This service is incredible when it comes to fast delivery as my parcel took 3 days to ship to me from the US (definitely will continue business here as process was quick and hassle-free).....BUT falls short when it comes to prices. Used this courier company as part of an experiment to compare with 2 other intl. courier companies (ordered the same cosmetic items, all from one company with +- same weight and price, just used different delivery services) and PBC was the only one to charge me a customs fee on my parcel. The PBC clearance, customs duties and VAT charged was 60% the total value of the actual items inside the box and they didn’t even open it ‘to check’ - incredibly disappointing as I always import cosmetics items of +-R500 and NEVER get charged. Clearly a quick buck was made here. Cant't put all the blame on PBC though. Besides that, the shipping from the US to SA cost more than the total value of the items. So essentially, you don’t save a dim, you spend the same amount of money just buying the same items locally. Food for thought friends.
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Very delayed ( but expected during the festive season) but delivery received as promised and in good order. Intend using them again.
Postbox Courier is a logistics and delivery service provider that specializes in efficient and reliable courier solutions. The company offers a range of delivery services designed to meet the needs of both businesses and individual customers. With a focus on timely and secure transportation of parcels, Postbox Courier aims to facilitate seamless shipping experiences for its clientele. Targeting small to medium-sized enterprises as well as private consumers, Postbox Courier provides options that include same-day delivery, scheduled pickups, and nationwide shipping. The company's commitment to customer satisfaction is reflected in its user-friendly online platform, where clients can easily track shipments and manage their delivery requests. By catering to diverse delivery needs, Postbox Courier positions itself as a trusted partner in the logistics industry.
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