Professional Training Solutions is an educational organization that specializes in providing a range of apprenticeship courses and training programs across London, Surrey, and the South East. The company offers tailored training solutions in various sectors, including Education and Childcare, Health and Social Care, Leadership and Management, and Project Management. Their offerings include standalone courses, free qualifications in English and Math, and apprenticeships aimed at both learners and employers. The company's target customers include individuals seeking to enhance their skills through apprenticeships and traineeships, as well as employers looking to recruit and upskill their workforce. Professional Training Solutions focuses on delivering quality training while accommodating the diverse needs of its clients, ensuring flexibility in their learning and development processes. For more information, interested parties can visit their website at protrain-solutions.co.uk.
Professional Training Solutions receives overwhelmingly positive feedback from its students, with many praising the quality of the courses and the support from tutors. Reviewers frequently highlight the well-organized structure of the courses, such as the Level 2 Certificate in Understanding Specific Learning Difficulties and the Level 3 in Mental Health, noting that the lessons are engaging and accessible.
The supportive nature of the staff is a common theme, with many students feeling genuinely cared for and guided throughout their learning journey. However, some customers express concerns about outdated course materials and technical issues, such as broken links and malfunctioning software. A few reviews mention challenges with tutor changes, which impacted their overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 130 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 2 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 5 |
| Apr 25 | 5.0 | 3 |
| May 25 | 4.7 | 12 |
| Jun 25 | 4.8 | 16 |
| Jul 25 | 5.0 | 6 |
| Aug 25 | 4.8 | 5 |
| Sep 25 | 5.0 | 5 |
| Oct 25 | 4.7 | 9 |
| Nov 25 | 4.6 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 130 most recent reviews.
“My experience with PTS has been excellent from start to finish”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.5 out of 5 (good) | 0% | 130 |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | 85 |
Bottom line: Professional Training Solutions is #3 of 5 on overall rating in this group.
130 reviews of Professional Training Solutions. Filter by what matters to you.
My tutor Sharon Jenner has been consistently supportive and approachable.Sharon took the time to understand my learning style and her encouragement has kept me motivated through the more difficult parts of the course. Thank you Sharon for helping through this apprenticeship.
Thanks so much for support from tutor Julie, she’s amazing, professional, and very helpful.
When i started this course, i had a different tutor and towards the end of the course, my tutor was changed to Marilyn Cambridge and honestly I wouldn’t have asked for a better tutor. She tutored me through everything and made me comfortable . Corrected my mistakes and the feedbacks shaped me. Thank you Marilyn Cambridge, you are far too kind, a great teacher and friend.
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The feedback provided by tutor helped me to gain knowledge about minor aspects to improve my writing.
I honestly couldn’t have asked for a better tutor than Cole Miller. His support, patience, and constant encouragement made all the difference throughout my Level 3 journey. No matter the time or day, he was always there ready to help, explain things clearly, and give that extra push when I needed it most. His belief in me kept me going even when I doubted myself. I genuinely don’t think I could’ve completed this without his help. Thank you, Cole you didn’t just guide me through the course, you helped me believe in myself.
I have had a great experience working with my tutor Sophie Lizard. She has been an amazing support through gaining my level 3 in early years and has gone above and beyond to help me with my learning journey, and gaining my diplomas took me on halfway through my course and caught me up in such a short space of time, helping me to pass in time. Sophie always advocated for me when I struggled or when I needed extra time or help on an assignment, and has been so patient.
I recently completed a Level 3 Understanding in Mental Health Certificate and I had a supportive and helpful tutor, Julie Dixon who made my experience on the course fantastic. She was available to offer assistance if I needed it and provided me with clear feedback on my assessment, which helped me improve with each one. The PTS platform for my course was straightforward to use and the learning materials provided were really beneficial and useful. I learned a great deal from my course and gained valuable knowledge and skills that allow me to progress to my next steps.
I recently completed a Level 3 Diploma with the institute, and I couldn't be more pleased with the experience. The course content was well-structured and relevant, but what truly stood out was the exceptional support provided by my tutor, Cole. From the start, he was responsive, encouraging, and always available to guide me through any challenges. This made a real difference in my learning journey. Highly recommended for anyone seeking quality training with outstanding learner support.
the experience was amazing and got to improve my skills at work
I had a great experience with Professional Training Solutions. The courses was well-organized, and the tutors and the all the team were supportive, knowledgeable, and always encouraging. I’ve gained valuable skills and confidence thanks to their excellent teaching and professional approach. Highly recommend!
I recommend it to anyone who wants to learn or review math and English, it made all the difference to me in updating my skills.
I completer my level 5 apprenticeship and diploma with PTS and Sharon Jenner. Sharon was very helpful and supportive.
Pts have been amazing throughout my maths and English courses. I had two amazing tutors Preeti and Frances and thank them soo much for everything.
MY experience with my tutor was very excellent and I enjoyed the learning journey with my tutor who always makes sure to deliver all sessions smoothly and quality education.The overall academic environment is disciplined, engaging, and designed to prepare us for real-world business challenges.
My tutor was Marilyn Cambridge and she was amazing, she helped me every time i had any doubt and she also let me finish the course 1 week later due to a personal situation
I am quite happy to have you as my tutor and assessor. I started the Level 3 with quite big plans for myself, however life plans went totally different for me. In my journey since I joined Level 3 , Sophie has been very patient , understanding and empathetic of my situations. Though I am not very best of the students in doing my work on time, I have been still supported and encouraged by Sophie emotionally and mentally, which was quite helpful at a lot of times. There have been times when I was thinking of quitting, however Sophie has been the push and support to boost my confidence and productivity up again. As my tutor and assessor, Sophie has done an amazing job of being there , whenever I need her. She has been an excellent tutor and good guide in explaining my mistakes and how to further improve my work. The strategies and techniques she gave as examples, I have used some in my setting and those have worked wonderfully with kids. I am quite happy with Sophie as a tutor and an assessor. Thank you for just being so patient with me. Thank you x
Thank you, Sophie, for always creating a positive and welcoming learning environment for us. Your continued support, encouragement, constructive feedback and patience have helped me believe in myself and strive for excellence. Your passion for teaching is commendable and inspiring, but I think what would be extremely helpful for consolidating learning is the use of group projects, assignments or peer feedback, which would allow the students to collaborate and share different ideas. Thank you once again, Sophie, and I wish you all the best in your future endeavours.
Professional Training Solutions is an educational organization that specializes in providing a range of apprenticeship courses and training programs across London, Surrey, and the South East. The company offers tailored training solutions in various sectors, including Education and Childcare, Health and Social Care, Leadership and Management, and Project Management. Their offerings include standalone courses, free qualifications in English and Math, and apprenticeships aimed at both learners and employers. The company's target customers include individuals seeking to enhance their skills through apprenticeships and traineeships, as well as employers looking to recruit and upskill their workforce. Professional Training Solutions focuses on delivering quality training while accommodating the diverse needs of its clients, ensuring flexibility in their learning and development processes. For more information, interested parties can visit their website at protrain-solutions.co.uk.
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