Professional Training Solutions is an educational organization that specializes in providing a range of apprenticeship courses and training programs across London, Surrey, and the South East. The company offers tailored training solutions in various sectors, including Education and Childcare, Health and Social Care, Leadership and Management, and Project Management. Their offerings include standalone courses, free qualifications in English and Math, and apprenticeships aimed at both learners and employers. The company's target customers include individuals seeking to enhance their skills through apprenticeships and traineeships, as well as employers looking to recruit and upskill their workforce. Professional Training Solutions focuses on delivering quality training while accommodating the diverse needs of its clients, ensuring flexibility in their learning and development processes. For more information, interested parties can visit their website at protrain-solutions.co.uk.
Professional Training Solutions receives overwhelmingly positive feedback from its students, with many praising the quality of the courses and the support from tutors. Reviewers frequently highlight the well-organized structure of the courses, such as the Level 2 Certificate in Understanding Specific Learning Difficulties and the Level 3 in Mental Health, noting that the lessons are engaging and accessible.
The supportive nature of the staff is a common theme, with many students feeling genuinely cared for and guided throughout their learning journey. However, some customers express concerns about outdated course materials and technical issues, such as broken links and malfunctioning software. A few reviews mention challenges with tutor changes, which impacted their overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 130 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 2 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 4.8 | 4 |
| Mar 25 | 4.8 | 5 |
| Apr 25 | 5.0 | 3 |
| May 25 | 4.7 | 12 |
| Jun 25 | 4.8 | 16 |
| Jul 25 | 5.0 | 6 |
| Aug 25 | 4.8 | 5 |
| Sep 25 | 5.0 | 5 |
| Oct 25 | 4.7 | 9 |
| Nov 25 | 4.6 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 130 most recent reviews.
“My experience with PTS has been excellent from start to finish”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Professional Training.
| Company | Overall | Legit | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.5 out of 5 (good) | 0% | 130 |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 57 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | — | — | 25 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | — | — | 11 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | 85 |
Bottom line: Professional Training Solutions is #3 of 5 on overall rating in this group.
130 reviews of Professional Training Solutions. Filter by what matters to you.
Very professional and great place to obtain your further education and training. I have failed so many times in doing different classes and trainings, but this time around I have found my team. My assessor Jay is looking after all my possible needs.
The lessons were concise and our tutors are all cordial. The best thing is if the lesson is challenging they offer extra revisions until you are certain you are confident to sit the exam. I couldn't have done it without their support.
An amazing support from all the team to be able to complete successfully my NVQ Level 5. All mentors are very approachable, open, transparent and professional. I can highly recommend Professional Training Solution. Thank you all for achieving one of my goal and to be able to gain new knowledge, skills and experience within my job role as a Deputy Manager. Wishing you all the best. Kind regards Angelina ( CHD Living)
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I have not had the best time on my level 3 course. My SEN support with Rachel Cross has helped me get through the course. Having calls every 2 weeks helped me stay focused and get up to date with my work. Having Rachel's support has really helped me make it through my course. Thank you Rachel!
Very friendly but professional,
My tutor was excellent and very understanding. The course is easy to manage and the tutor set out the right amount of work each month to complete the course on time.
I'm glad I'm doing my course with Professional Training Solutions, although I'm only at the beginning, it's been an enjoyable experience, with lots of positive feedback.
Easy to access the program , access to courses in your own free time.
My tutor was great and I enjoyed my experience
The specific lady I spoke to (Tamsin) was so incredibly helpful and patient, helping me find a job and directing me in the right placing. She provided me support via email and phone.
Great support from my Tutor, always available and responsive. Very clear on the work that needed to be done and had a great deal of knowledge.
The tutor is exceptional. She made learning an enjoyment Very clear when speaking and used language I could understand.
Sharon has been a pivotal point in guiding myself and our team through our learning and personal development. Sharon is very knowledgeable and extremely experienced in the field she is imparting wisdom on and this has widened our understanding, awareness and our relationship with what we do on a daily basis supporting our vulnerable children. The team could get more stars by ensuring that there are organised workshop sessions that are interactive, invigorating and engaging to the students.
My trainer was extremely helpful and very knowledgable throughout the whole process of completing my diploma, the company we on hand at any time to answer any questions. The process started quickly after first signing up and they explained and went through everything in detail before I confirmed if I wanted my diploma to start, A great company to learn with!
Jay Gray is an excellent assessor with great communication and she has always portrayed the attributes of a great facilitator. She has always been supportive from day one. Jay would go the extra mile to make sure that work meets the acceptance criteria. Thank you for your seamless support.
excellent, excellent, excellent
I'm very dyslexic and Math and English has always been very hard for me, then when I got the job I have now I got given a SEND coach and she has been very helpful with my Maths and English work and helping reach my deadlines. with out her I would be very stuck and stressed she is a very friendly and helpful lady. I'm very pleased with the SENCO coach I have
Great training from great professionals, Julie was amazing and very understanding, informative and flexible! I really enjoyed the content and it has broadened my knowledge a lot. Highly recommend.
The SENCO team I can not fault Rachel Cross she is the best person i know on this course that has actually helps me with my EYFS course
Professional Training Solutions is an educational organization that specializes in providing a range of apprenticeship courses and training programs across London, Surrey, and the South East. The company offers tailored training solutions in various sectors, including Education and Childcare, Health and Social Care, Leadership and Management, and Project Management. Their offerings include standalone courses, free qualifications in English and Math, and apprenticeships aimed at both learners and employers. The company's target customers include individuals seeking to enhance their skills through apprenticeships and traineeships, as well as employers looking to recruit and upskill their workforce. Professional Training Solutions focuses on delivering quality training while accommodating the diverse needs of its clients, ensuring flexibility in their learning and development processes. For more information, interested parties can visit their website at protrain-solutions.co.uk.
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