Qmee is an online platform that allows users to earn cash rewards through paid surveys and shopping activities. The company provides consumers with the opportunity to participate in surveys that influence brands while earning real cash instead of points or gift cards. Users can easily access Qmee via its website or mobile app, enabling them to earn rewards anytime and anywhere.
In addition to paid surveys, Qmee offers cash-back opportunities when users shop online, along with exclusive discount codes. The platform is designed for individuals looking to make extra income during their free time, whether commuting, studying, or engaging in leisure activities. With no minimum cash-out requirement and multiple withdrawal options including PayPal and gift cards, Qmee aims to provide a convenient and accessible way for users to monetize their opinions and shopping habits.
Qmee receives a mix of feedback from users, with many praising the platform for its engaging surveys and quick rewards. Reviewers highlight the variety of survey topics and the ease of completing tasks, often noting that it is a good way to earn extra money.
Read full summaryShow less
However, there are significant complaints regarding customer service and account issues, with some users expressing frustration over being banned without clear explanations or losing access to surveys after initial success. Additionally, several customers report problems with surveys timing out or not providing rewards despite completion. Overall, while many find Qmee to be a rewarding and enjoyable platform, the negative experiences related to customer support and account management detract from its reputation.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.9
999
100%
● Low
3.9 / 5 overall
=
999 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
3.9
12-month avg
3.9
All-time
3.9
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.1
36
Sep 24
4.2
136
Oct 24
3.9
127
Nov 24
3.8
93
Dec 24
3.7
40
Jan 25
3.6
88
Feb 25
3.6
86
Mar 25
3.8
84
Apr 25
4.0
88
May 25
3.8
95
Jun 25
4.0
85
Jul 25
3.8
41
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 347 positive reviews
Website & app24%
84 mentions
Easy to use19%
65 mentions
Fast & efficient8%
28 mentions
Selection4%
13 mentions
“Best survey app out of all the survey companies”
On “Website & app” · Jul 7, 2025
Top complaintsof 115 negative reviews
Customer service24%
28 mentions
Account issues19%
22 mentions
Payment issues17%
19 mentions
Scam9%
10 mentions
“one of the worst for customer service have ever experienced, they have said know more surveys & the £9,67 in my accou...”
On “Customer service” · Jul 12, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Money & Insurance.
Overall rating and review count for this company and similar companies
one of the worst for customer service have ever experienced, they have said know more surveys & the £9,67 in my account said they would be keeping, bunch of thief’s would keep well away from this terrible company.
Am Anfang war es wirklich gut,inzwischen ist es das man die Umfragen erfolgreich abgeschlossen hat,aber nichts bekommt und das sehr häufig. Jetzt gehen überhaupt keine Umfragen mehr, steht jedesmal entweder Fehler oder schon abgeschlossen. Also normal ist das auf keinen Fall eigentlich schade das sie inzwischen so vorgehen.
Unfair Ban After Just a Few Surveys – Very Disappointed
I signed up for Qmee and completed only 1 or 2 surveys honestly. When I tried to cash out my small balance ($0.12), I was banned without any clear explanation. They accused me of “poor survey practices” and linked my account to fraudulent activity, which I strongly disagree with.
Qmee kept my earnings and refused to respond to any of my inquiries. They also warned me not to create a new account or face possible legal action. I find this approach harsh, especially for new users who are just starting out.
If you’re thinking of trying Qmee, be cautious. There’s no clear transparency or chance to appeal, and the platform can ban you quickly without proof. I’ve referred others but will be warning them to avoid this app. This was not just an “account issue.” This was a serious accusation of fraud made with no evidence, no specifics, and no willingness to talk to me directly. That’s not how professional companies behave.
If you genuinely believe I committed fraud, say what I did. Otherwise, stop labeling honest users with accusations you can’t back up. That’s not just irresponsible — it’s defamatory.
Again: I’m not asking for my account back or for any payment. I’m asking for the truth and for others to know how quickly this company turns on its users — especially vulnerable ones — without so much as a human conversation.
People deserve to be treated like people. I wasn’t.
Qmee is a rewards platform that allows users to earn money through various online activities. They offer cashback for online shopping, paid surveys, and search rewards when browsing the web with their browser extension.
How do I get started with Qmee?
To get started with Qmee, you need to create a free account on their website or mobile app. After registration, you can install their browser extension and start earning rewards through shopping, surveys, and searches.
Is Qmee free to use?
Yes, Qmee is completely free to join and use. There are no membership fees or subscription costs to participate in their rewards program.
How do I contact Qmee customer support?
You can contact Qmee customer support through their help center on their website or by submitting a support ticket. They also provide assistance through their FAQ section for common questions.
All 12 questions →Show fewer questions
When can I cash out my Qmee earnings?
Qmee allows users to cash out their earnings with no minimum threshold required. You can withdraw your money to PayPal or request gift cards once you have accumulated any amount in your account.
What payment methods does Qmee offer?
Qmee typically offers PayPal cash payments and various gift card options as redemption methods. The specific gift card options may vary and can be found in your account dashboard.
Is Qmee available in my country?
Qmee is primarily available in select countries including the United States and United Kingdom. You can check their website to confirm availability in your specific location before signing up.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I posted a Google review and will do the same here. This survey started out one of the best! Till it didn't. Disqualification after another, you were lucky to break $5 in two days. I emailed support, said they checked it out, can't control screen outs, blah blah, same ole massed produced email most survey sites send you. We are all familiar with this cop out. I did the review and it was not pleasant, soon they replied with wanting the survey I'd number causing the issue. You want what???...99% of them were bad, same reply, they checked it, I wasn't qualified for it. Yetttty... majority of the time I would be screened out after I finished, this again is something we survey takers all know and experienced, should be illegal bc now they have your data free. Gotcha. Next, I emailed support, this time they played hard ball and said they reviewed my account, found it to be FRAUDULENT!!? 😳😳 and shut it down, typical email that can't quite pinpoint the exact fraud I committed. I don't care, it become a joke but I wasn't letting another site go with at least some awful reviews.
Oh yeah, I emailed again wanting to dispute that officially if possible and needed the exact fraudulent information that I've been using almost 2 years. It's the least they can do. Can't wait for that email. Also, I didn't have any credits to cash out but the email started all money due me was forfeited and final. Just giving people an honest heads up because we survey takers get scammed all the time on sites and there is never an official way to dispute the issue. That needs to change
UPDATE
as suspected, Qume replied with the song and dance I predicted. They start off by blaming the clients, nothing they can do, reminds me again no control over screen outs but added this time to assure me my data gets deleted automatically if screened out. No no, there would not be so many of us with the same issue no matter what survey site you choose and by the way, how in hell would you know WHAT they do after admitting you literally have no knowledge or control over them. And also doesn't speak well with the people that sign up to your app? Well state that then, tell you accounts you will do nothing to protect the integrity of the people the are forced to go through you, you know who submits the complaints and what they concerned. We all fell for that when this all started, too many groups, too many know how you guys work. I'm glad I don't have to deal with the sites again, isn't the first time I've cancelled my account based on shady practices. We also know you have us because everyone knows they are your money makers, not us. Unless by chance people start cancelling accounts on your company. Not going to happen because you will find folks that will be preyed upon thinking it's a quick buck. In the beginning you had a great site, finally showed it went south. Don't think if you cancel and they really want ya, to we all know how to make a different account, and you won't know. You just catch the sloppy ones who make obvious mistakes. Rest assured I won't be one of them, you would not suspect a thing anyway but sadly you brought this on yourself and many other sites have problems with duplicate accounts , only way to fight back
So werde nun keine weiteren Umfragen mehr machen.
Immer nach 100% wird man bei der Weiterleitung zu euch, dann ganz plötzlich abgelehnt, obwohl der Umfrageanbieter schreibt - erfolgreich abgeschlossen!
Komisch, dass immer die Umfrage im Verlauf dann unten verschwunden ist und man keine entsprechende Beschwerde an euch übermitteln kann, vermutlich Absicht.
Werde daher wieder zu HeyPiggy wechseln (CPX Research), da kann man immerhin jede Umfrage, die nicht bezahlt wird, beanstanden und erhält trotzdem die Vergütung!
Bei euch erfolgte keine Gutschrift auf Beschwerde mit Nachweis!
Aber verschwende nicht weiter meine Zeit mit von euch nicht bezahlten Umfragen, obwohl der Anbieter scheibt erfolgreich abgeschlossen!
ID: btssultan - silver league - 27 day streak!
Auch ist es dreißt wie CINT immer im Vorfeld Umfragen einstellt, die man ausfüllen soll und danach weiterleitet erst zur Hauptumfrage weiterleitet.
Zugleich wurde ich auch die letzten Tage mehrfach statt zu einer Umfrage, auf Panels weitergeleitet von GFK oder Horizoom diese natürlich nicht bezahlt wurden nach der Registrierung.
Support kümmert sich einen Dreck und kommt immer mit den gleichen Ausreden, für mich hat sich dieser Anbieter nun endgültig erledigt, keine Lust immer 30 Minuten oder mehr pro Umfrage zu verschwenden um dann angeblich Disqualifiziert zu werden am Ende der Umfrage!
I FINISHED a survey of about 15 to 20 minutes and then it was marked unsuccesful and i didnt receive a single cent. This app surveys are SCAM, you are disqualified like 85% of the time. It also has a lot of technical issues, the surveys get stuck and you have to cancel
As a young woman trying to make a little money honestly, I never expected to be treated with such coldness and cruelty. I used Qmee fairly, answered every survey truthfully, and followed every rule. When the app stopped working and I could no longer cash out, I reached out politely, confused, anxious, and genuinely upset.
Their response? They banned me without warning, accused me of "fraudulent activity," and told me my money was invalid. I hadn’t done anything wrong. I told them I was struggling personally and was really upset. I asked for help respectfully.
Instead of compassion, I got a copy-paste accusation, and a threat of "legal action" if I made another account.
I wasn’t even told what I had supposedly done. I was just erased. Like I was nothing.
They saw someone young and vulnerable and assumed I’d go quietly. But people deserve to know how they treat those who speak up. There was no compassion. No willingness to listen. Just a robotic shutdown.
Even if a survey partner flagged me for a mistake, that’s not the same as fraud. I wasn’t even told what I did, just labelled and erased.
I’m not claiming every single one of my survey answers was exactly what they wanted, no one can give perfect answers all the time. But the accusations, lack of explanation, unnecessary threats, and complete absence of compassion were unacceptable.
My emails were respectful, honest, and vulnerable. I tried to explain what was going on and asked for help calmly. And yet I was treated like a threat, like I was already a confirmed bad actor, not a real person asking to be heard.
I don't want an account back, and I’m not even asking for the money. What I want is honesty, accountability, and for this kind of treatment to be exposed. I’m not doing anything wrong by speaking up but I will not sit back and accept being treated as if I am.
Please be careful with this company. If something goes wrong, you may not be treated like a person. I wasn’t.
I have a record of:
The directions after my account was lost
My respectful, honest message asking for help
Their response accusing me of fraud, threatening "legal action" and ending all communication without explanation
Details:
My Age: 18
My Gender: Female
My Location: North Wales, UK
--EDIT after company reply below--
This was not an “issue.” This was a false accusation of fraud—a very serious claim—made without any explanation, evidence, or warning. You continue to state it as fact, yet provide nothing to justify it. That is not just unprofessional, it’s deeply irresponsible.
If you believe I committed fraud, I invite you to clearly state what, exactly, I did. Otherwise, this blanket accusation is unfounded and defamatory, and it makes your entire platform appear irrational and untrustworthy.
I have made it very clear that I am not asking for my account back, and I’m not asking for the money either. I emailed for help in good faith, and in response, I was threatened with “legal action” and told you would no longer reply to me. I was not rude. I was not aggressive. I was simply trying to understand why I had been treated this way.
Instead, I was written off as a bad actor—with no evidence, no explanation, and no humanity. It’s disgraceful. And if this is how you treat loyal users, people deserve to know, and I assure you they will.
Most pathetic, crappy app on the face of the earth. They take your feedback and do the opposite. I am sick of getting disqualified EVERY STINKING TIME I DO A SURVEY. DON'T WASTE YOUR TIME DOWNLOADING THIS.CUSTOMER SERVICE SUCKS!!!!!
Survey has very poor quality checks. For example it asked for my email address then kicked me out and listed it as typing gibberish for using the @ sign in my response. I reached out to customer service only to have someone named Lauren, belittle me for relying on surveys for income. Garbage company with horrible employees.
Not as good as when I first started. I get a lot of survey provider has removed the survey. Surveys should be removed from the list if not available. If playing games pending takes to long.
Qmee war mal eine sehr gute und vor allem Faire Umfragenseite, die auch einen sehr guten Support hatte.
In den letzten Wochen arbeiten sie aber wohl mit einem neuen Umfragerouter zusammen, was zur Folge hat das man jetzt endlose Fragenfolgen vor jeder Umfrage beantworten muss, die sich immer wiederholen, nur um dann abgelehnt zu werden.
Das ist unseriös, da der Nutzer das Gefühl bekommt seine Daten werden abgegriffen, es ist demotivierend und das wichtigste, es lässt einen das Gefühl bekommen das Qmee dein Gegner ist, was sich auf die Qualität der Antworten niederschlägt.
Ich werde Qmee jetzt erstmal nicht mehr Nutzen, es gibt zur Zeit einige bessere Umfragepanels die die gleichen Umfragen fairer anbieten.
Schade um eine wirklich gute Umfrageseite, aber tut euch zur Zeit das Panel besser nicht an, es driftet leider gerade in die Unseriösität ab.
Grüße,
Matthias
m'éjecte en permanence alors que je prend bien le temps de répondre attentivement et ce même quand l'enquête me correspond. Aucune compensation pour les heures perdues a répondre pour rien.
The website has a lot of good reviews so I gave it a try. Many times it is asking a full set of survey questions, just to tell you, you are not entitled for money as they are looking for different kind of people. After doing the survey for 10 min... So while some of them pays and for first sight you think it is good, it is a lot of wasting time.
Signed up to the site today, found it to be very poor with lots of crashing surveys
Signed up to the site today, I use several survey sites and have been doing surveys online for about 20 years. The first 8 or 9 surveys crashed/screened me out. The screening out isn't an issued but even the "Getting to know you" survey crashed twice. Have closed the account, can't be doing with sites like this, and it's highly rated by a certain "money expert" which just about sums it up. Very poor site in my humble opinion.
so many survey disqualify you for no reason. No it is your problem. Users get disqualified before even entering any information.
"the provider seems to have unexpectedly removed the survey".
I had 20 in row of these responsives and I never entered any information just click on the survey.
It is impossible to even start a survey. Complete waist of time.
The Qmee browser extension shows relevant deals and cashback opportunities while you browse participating retailer websites. It also enables search rewards when you use supported search engines.
Are there any restrictions on Qmee accounts?
Qmee accounts are subject to their terms of service, which include requirements for legitimate use and prohibitions against fraudulent activity. Users must also meet age requirements and residency restrictions based on their location.
How long does it take to receive payments from Qmee?
Payment processing times vary depending on the withdrawal method chosen. PayPal payments are typically processed quickly, while gift cards may take additional processing time.
Can I use Qmee on mobile devices?
Yes, Qmee offers mobile apps for both iOS and Android devices. The mobile app allows you to complete surveys and access certain features while on the go.
What should I do if I'm having technical issues with Qmee?
If you experience technical issues, first try refreshing your browser or restarting the app. If problems persist, contact Qmee's customer support team through their help center with details about the issue you're experiencing.
About Qmee
Qmee is an online platform that allows users to earn cash rewards through paid surveys and shopping activities. The company provides consumers with the opportunity to participate in surveys that influence brands while earning real cash instead of points or gift cards. Users can easily access Qmee via its website or mobile app, enabling them to earn rewards anytime and anywhere.
In addition to paid surveys, Qmee offers cash-back opportunities when users shop online, along with exclusive discount codes. The platform is designed for individuals looking to make extra income during their free time, whether commuting, studying, or engaging in leisure activities. With no minimum cash-out requirement and multiple withdrawal options including PayPal and gift cards, Qmee aims to provide a convenient and accessible way for users to monetize their opinions and shopping habits.