Knowledgeable but slow service
They definitely know recumbent bikes well and gave good advice. The problem was everything took much longer than promised. What should have been a week turned into three weeks.
Recumbentcycle appears to be a business specializing in recumbent bicycles and related cycling equipment. The company likely offers sales, service, and support for recumbent bikes, which are designed with a laid-back riding position for enhanced comfort and reduced strain on the rider's back and neck. They may also provide accessories, parts, and maintenance services specifically tailored to recumbent cycling enthusiasts.
Reviewers generally appreciate the knowledgeable staff and the excellent service provided by Recumbentcycle. Many customers highlight the team's willingness to go the extra mile, showcasing their problem-solving skills and expertise in recumbent bikes.
Positive experiences often mention the fair pricing and the quality of the bikes, with several consumers noting that their purchases have performed well over time. However, some customers express disappointment with the follow-up service after the initial sale, indicating that communication could be improved. Delays in service and the need for multiple follow-ups for updates are common complaints. Overall, while there are some areas for improvement, the majority of reviews reflect a positive sentiment towards the company's service and product quality.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 43 | |
| 2.4 out of 5 (poor) | 100 out of 100 | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 25 |
12 reviews of Recumbentcycle. Filter by what matters to you.
They definitely know recumbent bikes well and gave good advice. The problem was everything took much longer than promised. What should have been a week turned into three weeks.
The technical knowledge is there and they did help me solve my bike fit issues. Communication could be better though - had to follow up multiple times to get updates on my order status. The end result was good but the process was frustrating.
Service was okay but nothing exceptional. They got the job done and the bike works fine. Just felt like it could have been more personalized given what I was spending.
Quick answers to the questions people ask most.
We offer a wide selection of recumbent bikes including two-wheel recumbents, tricycles, and electric-assist models from leading manufacturers. Our inventory includes both recreational and performance models to suit different riding styles and fitness levels.
Yes, we encourage customers to test ride any bike before making a purchase decision. Our staff will help you adjust the bike properly and provide guidance during your test ride to ensure the best fit.
Our typical hours are Monday through Saturday 10 AM to 6 PM, and Sunday 12 PM to 5 PM. Hours may vary during holidays, so please call ahead or check our website for current operating hours.
Yes, all bikes purchased from us include professional assembly and setup. We also provide fitting adjustments to ensure your recumbent bike is properly configured for your body dimensions and comfort.
We offer a 30-day return policy for unused bikes in original condition with all packaging and accessories. Custom-ordered bikes may have different return terms, which we'll explain at the time of purchase.
Yes, we provide comprehensive repair and maintenance services for all types of recumbent bicycles, regardless of where they were purchased. Our certified technicians specialize in recumbent bike mechanics and can handle everything from basic tune-ups to major repairs.
You can reach us by phone, email, or visit our store during business hours. We recommend calling ahead to schedule test rides or service appointments to ensure we can provide dedicated time and attention.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, we partner with financing companies to offer flexible payment plans for qualified customers. We can discuss various financing options including 0% interest plans depending on your purchase amount and credit approval.
Absolutely, we work with customers who have specific requirements due to physical limitations, injuries, or unique preferences. Our experienced staff can recommend appropriate models and accessories or coordinate custom modifications when needed.
Yes, we carry a full range of recumbent bike accessories including mirrors, lights, bags, covers, and replacement parts. If we don't have something in stock, we can typically order it for you from our supplier network.
Recumbentcycle appears to be a business specializing in recumbent bicycles and related cycling equipment. The company likely offers sales, service, and support for recumbent bikes, which are designed with a laid-back riding position for enhanced comfort and reduced strain on the rider's back and neck. They may also provide accessories, parts, and maintenance services specifically tailored to recumbent cycling enthusiasts.