Great Service
Communication was wonderful and information provided was complete. Would use this service again.

RedAwning Vacation Rentals is a comprehensive platform designed to facilitate short-term vacation rentals for property owners and travelers. The company connects hosts with guests seeking accommodations in over 100,000 properties across more than 10,000 destinations worldwide. By offering centralized communication and management tools, RedAwning streamlines the booking process, making it easier for hosts to manage their listings and for guests to find and reserve vacation homes and apartments. The platform caters to both property owners looking to maximize their rental potential and travelers in search of diverse lodging options. With features such as 24/7 guest support, dynamic door codes, and cleaner coordination, RedAwning enhances the overall experience for both parties. This focus on improving the vacation rental process positions RedAwning as a valuable resource in the vacation rental market.
RedAwning Vacation Rentals garners a mixed response from customers, with many praising the ease of booking and the quality of their stays. Reviewers frequently highlight the smooth reservation process and the cleanliness of properties, with some noting exceptional experiences with responsive hosts.
However, significant complaints arise regarding property management and booking issues, including last-minute cancellations and unhelpful customer service. Many hosts express frustration over communication lapses and financial losses due to the platform's handling of reservations. While some guests enjoy their stays and commend the service, others report dissatisfaction with the overall management and property descriptions. Overall, RedAwning has a blend of positive and negative feedback, reflecting a need for improvement in customer support and reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.8 | 95 |
| Sep 24 | 4.0 | 75 |
| Oct 24 | 3.3 | 58 |
| Nov 24 | 3.5 | 45 |
| Dec 24 | 4.2 | 43 |
| Jan 25 | 3.4 | 36 |
| Feb 25 | 3.3 | 32 |
| Mar 25 | 3.0 | 5 |
| Apr 25 | 2.0 | 5 |
| May 25 | 4.0 | 3 |
| Jun 25 | 4.2 | 5 |
| Jul 25 | 1.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very clean, easy check in, and absolutely beautiful views”
“You canceled my reservation not 20 minutes before we arrived from Boston”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Booking | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | −15% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: RedAwning Vacation Rentals is #5 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 2.3).
500 reviews of RedAwning Vacation Rentals. Filter by what matters to you.
Communication was wonderful and information provided was complete. Would use this service again.
It was so seamless booking this reservation online. I had no issues whatsoever it was a breeze.
It was a great stay.well equipped and cozy.thanks.i would definitely do again.
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The house had been neglected and had large cockroaches inside the building. Several things were broken and the refrigerator broke down and we lost a lot of food! Plus no one came to fix it as we were told they would. We had to put cockroach traps out ourselves and they did no good! My husband did several repairs because he is skilled, including garage door opener and back door to the garage. The location was convenient and the outside of the house was kept up nicely. Red Awning was difficult to get a hold of and basically unresponsive in terms of a refund for our many inconveniences. With the exception of being reimbursed for the last 2 nights we didn't stay in the house. We had to move to another location because our Grandchildren could not deal with the cockroach situation nHor could we. And again no refrigerator. There was just too much stress to deal with on a vacation! I am a landlord myself and know about upkeep and refunding or covering costs when it is my responsibility. This was an unfortunate experience. I will not use Red Awning again!
The booking process was very simple and fast. There has been times when booking wasn’t as smooth so I’m very happy with this experience so far.We still haven’t gone on our vacation but we’re looking forward to it. We appreciate the information we’ve received but there is a lot of messages.
I used to use awning (now redawning) as my property manager. Both were bad, but redawning worse. I went from being 75% occupied, down to 30%. They changed my photo order to something completely terrible and illogical. They priced me to high. When I would bring this to their attention, they would always say they were working on it, but it never got done. A few times I didn’t get paid and had to bring this to their attention. I tried messaging the CEO to let him know of some of these concerns before posting them publicly, but he chose to ignore me. Buyer beware.
Super easy booking experience and quick communication!
Very good place. Nice for family vacation
Efficient, available and last time it was clean
Excellent resort, an immaculate apatment with all comfort, including washing machine and dryer. Everything from the kitchen to the bathrooms and bedrooms were cleaned to a high standard. Easy instruction for arrival and departure. We had to call the office out of office hours and we had a splendid service. We highly recommend this resort to families and friends. And in addition to everything else, the apartment was really very close to a beautiful sandy beach.
RedAwning Vacation Rentals is a comprehensive platform designed to facilitate short-term vacation rentals for property owners and travelers. The company connects hosts with guests seeking accommodations in over 100,000 properties across more than 10,000 destinations worldwide. By offering centralized communication and management tools, RedAwning streamlines the booking process, making it easier for hosts to manage their listings and for guests to find and reserve vacation homes and apartments. The platform caters to both property owners looking to maximize their rental potential and travelers in search of diverse lodging options. With features such as 24/7 guest support, dynamic door codes, and cleaner coordination, RedAwning enhances the overall experience for both parties. This focus on improving the vacation rental process positions RedAwning as a valuable resource in the vacation rental market.
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