Quick and direct
Very quickly and details response

RedAwning Vacation Rentals is a comprehensive platform designed to facilitate short-term vacation rentals for property owners and travelers. The company connects hosts with guests seeking accommodations in over 100,000 properties across more than 10,000 destinations worldwide. By offering centralized communication and management tools, RedAwning streamlines the booking process, making it easier for hosts to manage their listings and for guests to find and reserve vacation homes and apartments. The platform caters to both property owners looking to maximize their rental potential and travelers in search of diverse lodging options. With features such as 24/7 guest support, dynamic door codes, and cleaner coordination, RedAwning enhances the overall experience for both parties. This focus on improving the vacation rental process positions RedAwning as a valuable resource in the vacation rental market.
RedAwning Vacation Rentals garners a mixed response from customers, with many praising the ease of booking and the quality of their stays. Reviewers frequently highlight the smooth reservation process and the cleanliness of properties, with some noting exceptional experiences with responsive hosts.
However, significant complaints arise regarding property management and booking issues, including last-minute cancellations and unhelpful customer service. Many hosts express frustration over communication lapses and financial losses due to the platform's handling of reservations. While some guests enjoy their stays and commend the service, others report dissatisfaction with the overall management and property descriptions. Overall, RedAwning has a blend of positive and negative feedback, reflecting a need for improvement in customer support and reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.8 | 95 |
| Sep 24 | 4.0 | 75 |
| Oct 24 | 3.3 | 58 |
| Nov 24 | 3.5 | 45 |
| Dec 24 | 4.2 | 43 |
| Jan 25 | 3.4 | 36 |
| Feb 25 | 3.3 | 32 |
| Mar 25 | 3.0 | 5 |
| Apr 25 | 2.0 | 5 |
| May 25 | 4.0 | 3 |
| Jun 25 | 4.2 | 5 |
| Jul 25 | 1.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very clean, easy check in, and absolutely beautiful views”
“You canceled my reservation not 20 minutes before we arrived from Boston”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Booking | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.8 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | −15% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: RedAwning Vacation Rentals is #5 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 2.3).
500 reviews of RedAwning Vacation Rentals. Filter by what matters to you.
Helpful information always appreciated…
An accurate information about the actual condition of the apartment should have been provided immediately after our reservation and the possibility to cancel our reservation. We felt trapped after our arrival and the fact that our credit card had already been charged. Really disappointing experience with RedAwning. Trying to help once things are done is too late!
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Can not get customer support to change my arrival date. From August 12th to August 19th.
Codo needs to be cleaned. The master bath, shower in particular is filthy. Lots of build up around shower basin inside and outside. Grout is absolutely filthy needs to be scrubbed. The dryer did not work the whole time we were there. Not acceptable for a beach property when advertised with washer and dryer. The main bathroom also dirty. Washer and dryer area have exposed wall areas filled with dirt. Kitchen, was stocked. Title on floor and side filthy. Chairs to sit at counter seats falling apart. Front door handle falling off from outside. This space was not up to standards. Advertised as corner unit. Not a corner unit. I would highly recommend firing cleaning crew and maintenance companies. If I had a chance to view before purchasing I would have chosen something else. Way over priced through booking 1800.00 for five nights. AirBNB. Much better prices.
The property was great it made me feel like it was home away from home.i just love privacy.i also had a great host.she checked on us made sure we were doing well.the loft was so beautiful you would have to see it in person. and it had almost every kind of entertainment tv board games,darts ec.if I ever go back to Detroit this would be my first choice to stay.
Easy peasy!!
I am writing this review to deter persons from booking with this company or this resort - they are the absolute worst I’ve ever experienced in my years of traveling. Here is a quick recap - While I was staying at the Paradise Island Resort, Bahamas, a member of staff came into my room (door log entry shows this) and robbed me of $1,600USD. When management asked why he went into my room, he had no answer. Management then contacted the police to bring three staff members to the police station and I was asked to give a statement. The manager, Tony seemed to be very distraught by the situation and he reassured me that I would get my money back as he was sure that the employees took it based on a response he received from one of the employees. We followed him to the station and he just left us to deal with the situation. He left us his card and we called him after we left the station and he didn’t answer. I have yet to receive an apology from Red Awning or the resort regarding the incident. We were there for three nights and we could not sleep because of the incident and we did not know who had access to our room. Staff is able to access your room without your consent or knowledge. I had a do not disturb sign on my door and yet a staff member went inside while I was away and stole my money. My privacy was violated and the resort or Red Awning is not taking responsibility for it. RedAwning has been so oblivious. They have not given me any assurance that steps were taken to ensure that this never happens again as the staff members involved were never punished so I have no confidence whatsoever that things will improve. Red Awning response time is slower than a snail. They book the rental but everything goes through the resort so they won’t be able to assist with any issues you have. Also, the pictures are not true to the description of the apartment. The unit that I booked had an ocean view but the unit that I was placed in was overlooking the walkway. It’s a bit outdated and infested with roaches. The Wi-Fi is not free - it is $20 and it does not work, at all. Please be careful especially female travelers. Please be mindful of the staff at the resort. It seems like a quiet resort upon checking in but do not get too comfortable. Always be on the alert. I do not wish this on anyone.
Easy access. Plenty information.
we travel as a family with two little children, we plan to arrive from the airport around 6am and asked for early check in, we were told its not possible and we'll have to wait till 1pm for the early check in. if i could i would cancel the reservation.
They cancelled my booking when I was on the flight, arrived at night with no place to stay. I will add that my card was charged and reimbursed a couple of times, so any claims of "the card could not be confirmed" are strange. Do not book through this platform.
RedAwning Vacation Rentals is a comprehensive platform designed to facilitate short-term vacation rentals for property owners and travelers. The company connects hosts with guests seeking accommodations in over 100,000 properties across more than 10,000 destinations worldwide. By offering centralized communication and management tools, RedAwning streamlines the booking process, making it easier for hosts to manage their listings and for guests to find and reserve vacation homes and apartments. The platform caters to both property owners looking to maximize their rental potential and travelers in search of diverse lodging options. With features such as 24/7 guest support, dynamic door codes, and cleaner coordination, RedAwning enhances the overall experience for both parties. This focus on improving the vacation rental process positions RedAwning as a valuable resource in the vacation rental market.
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