RedAwning Vacation Rentals is a comprehensive platform designed to facilitate short-term vacation rentals for property owners and travelers. The company connects hosts with guests seeking accommodations in over 100,000 properties across more than 10,000 destinations worldwide. By offering centralized communication and management tools, RedAwning streamlines the booking process, making it easier for hosts to manage their listings and for guests to find and reserve vacation homes and apartments. The platform caters to both property owners looking to maximize their rental potential and travelers in search of diverse lodging options. With features such as 24/7 guest support, dynamic door codes, and cleaner coordination, RedAwning enhances the overall experience for both parties. This focus on improving the vacation rental process positions RedAwning as a valuable resource in the vacation rental market.
RedAwning Vacation Rentals garners a mixed response from customers, with many praising the ease of booking and the quality of their stays. Reviewers frequently highlight the smooth reservation process and the cleanliness of properties, with some noting exceptional experiences with responsive hosts.
However, significant complaints arise regarding property management and booking issues, including last-minute cancellations and unhelpful customer service. Many hosts express frustration over communication lapses and financial losses due to the platform's handling of reservations. While some guests enjoy their stays and commend the service, others report dissatisfaction with the overall management and property descriptions. Overall, RedAwning has a blend of positive and negative feedback, reflecting a need for improvement in customer support and reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.8 | 1,000 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.8 | 95 |
| Sep 24 | 4.0 | 75 |
| Oct 24 | 3.3 | 58 |
| Nov 24 | 3.5 | 45 |
| Dec 24 | 4.2 | 43 |
| Jan 25 | 3.4 | 36 |
| Feb 25 | 3.3 | 32 |
| Mar 25 | 3.0 | 5 |
| Apr 25 | 2.0 | 5 |
| May 25 | 4.0 | 3 |
| Jun 25 | 4.2 | 5 |
| Jul 25 | 1.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very clean, easy check in, and absolutely beautiful views”
“You canceled my reservation not 20 minutes before we arrived from Boston”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Booking | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.8 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | −15% | 1,000 |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.2 out of 5 (good) | 3.8 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 |
Bottom line: RedAwning Vacation Rentals is #5 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 2.3).
500 reviews of RedAwning Vacation Rentals. Filter by what matters to you.
The ease of booking made this experience great. I went with my sisters last year to this exact rental and loved it so much I booked the same place for a trip with my family this year. I have booked on other sights and the information they required was extreme in my book. Photos and a lot of personal information made me feel like it was extremely intrusive
I booked through booking. They did not tell me that they would give my credit card info to a 3rd party. Once I saw unfamiliar charges from redawning on my credit card, I put in a dispute, which became a nightmare. Redawning sent me 28 emails total, that is basically harassment. Worst company I have ever dealt with. I am going to post the worst possible review for them on quora. They used my credit card without my authorization. They should send an email that they are the agent, and they would charge in so many days, if authorized via reply email. Instead of assuming that people’s credit card info is their property and they can charge without notice. Also booking charges 10-15 days before a trip. These people charged on the day of booking. Very shady operation. Stay away from them by all means.
The worst experience here Expensive and don’t value it They charge $35 for each wristband it’s ridiculous The condo it’s old and furniture it’s also old and dirty I will never again stay there and don’t recomend to anyone
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Unbelievably easy to book! Response time in receiving confirmation, information, and receipt was on point!
Awesome experience! Airport pickup and drop-off were seamless, accommodations were gorgeous, well appointed and absolutely immaculate! Location was perfect, at the base of Aspen Mountain, walking distance to the Silver Queen Gondola, restaurants and shopping. Aspen is amazing. Aspen Alps is a gem!
It was the worst place I have ever stayed, I'm almost 70 yrs. old, one of my sisters is 68 yrs. old & my younger sister is 64 yrs. old, my 84 yr. old brother-in-law is 6'4" & legally blind, we were on the 4th set of stairs with no elevator, no view of the ocean, rug had a lip from being so old & a trip hazard, 3 outlets downstairs didn't work, my poor brother-in-law had to squat to pee. The room was not clean when we arrived, we ran into the owner of that condo, and I did get an $150.00 refund for the cleaning but overall I was very disappointed. Those stairs are not for elderly people to go up and down all day!!!!
I liked how easy it was to book a property but that is where the excitement stopped. I am a Travel Agent who booked a large property for a 4 family vacation and each family was making their own payments. Making these payments is very difficult because you have to call and get an invoice that takes about a day to receive. You do not get any type of receipt for all the payments and once you book. You no longer see the commission amount after it is booked, so be sure to write that information down if you need to submit commission for payment. There is no online information so the only way to get information is to call the company.
Great location convenient to every thing. Cabin was spotless, beds were comfortable, the grounds were lovely. We enjoyed our stay and will definitely return.
Cons; First.. the house is not worth what you charge. Ive stayed at many places for much much less and we alot nicer, cleaner, more modern. it needs to be painted, cleaned, and updated. the non disclosure of things not working, broke. Which was wi-fi and tv dont work without wi-fi. He did reimburse us a little bit. In your description it talks about games and videos, we didnt find any. The location is quiet but the parking is very very limited. The outside could be cleaned up and maybe be able to get 2 vehicles on the property. The tile in the bathroom is dangerous as it is broke and someone could get cut. It seems this was a last minute decision to turn into a air bnb while on the market.. not a bad idea. Everywhere else i have stayed.. they had a book of what and how to operate things, local places to eat/ shop, policies, and check in/check out procedures. PROS: Its a small space, perfect for a few people, well stocked as far as essentials go. The air mattress was a total bonus. Close to the lakes and shopping essentials.
The condo was beyond our expectations. It was super clean and had so many amenities to help us with our stay. Beach umbrella, boogie boards, etc. Super cute set up and in a great location looking over golf course, I enjoyed sitting on the lanai every morning. There was also a grill that came in so handy, we did all of our meals at home to save money on food, and the condo had all we needed to help with that. The pool was also right close to us so the kids could get their swimming in. We had an absolutely great stay! Can't say enough!
RedAwning Vacation Rentals Are Easy As 123!!! Quick Response Time For Reservations. Any and All Questions Are Answered Professionally!!! You Won't Be Disappointed!!!
Upon booking my reservation I immediately received three emails. I appreciated getting these so quickly -- the acknowledgment of the reservation, the intro to RedAwning and the local host, and the "where," "what," "how to," and house rules of the property -- and most important, how clearly the information was presented! Thank you! My booking experience was easy, seamless, and flawless!
When I booked this property, it showed me the total for 5 nights was approximately $950, even at the end of it where I entered my card info the price remained the same. It wasn’t until I received the notification about the charge that I realized I was charged $1,630! Almost double what I was expecting. I am always really carefully in looking for any hidden fees, but during this process it was hidden under a link you had to click on to view it and it was so small that I didn’t even realize it was there. Very misleading. I ended up keeping the reservation anyway, but I’m very disappointed in being charged this much or I would’ve looked for other properties because my goal was to spend less than $1000 on the stay so we could have extra to be able to do activities while we are there. I only hope that our stay isn’t disappointing as well and they we still have a good time when we get there.
The room and bathroom are small but very clean, quiet, nice area, and walking distance to where we wanted to be so we wouldn't need uber to get places. Communication was easy and we got fast responses. Checkout was easy as well. And the guy working the desk at the time was very helpful getting us a printed receipt to submit for reimbursement.
RedAwning Vacation Rentals is a comprehensive platform designed to facilitate short-term vacation rentals for property owners and travelers. The company connects hosts with guests seeking accommodations in over 100,000 properties across more than 10,000 destinations worldwide. By offering centralized communication and management tools, RedAwning streamlines the booking process, making it easier for hosts to manage their listings and for guests to find and reserve vacation homes and apartments. The platform caters to both property owners looking to maximize their rental potential and travelers in search of diverse lodging options. With features such as 24/7 guest support, dynamic door codes, and cleaner coordination, RedAwning enhances the overall experience for both parties. This focus on improving the vacation rental process positions RedAwning as a valuable resource in the vacation rental market.
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