Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.4	1,033	100%		● Low

4.4 / 5 overall

1,033 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Aug 2025.

Last 3 months: 4.4
12-month avg: 4.3
All-time: 4.4
Category avg: 3.8

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Value	Website & app	Trend	Reviews
RedPocket MobileThis company	4.4 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	3.3 out of 5 (fair)	3.3 out of 5 (fair)	+2%	1,033
Asda Mobile	3.8 out of 5 (good)	50 out of 100	3.6 out of 5 (good)	4.1 out of 5 (good)	2.3 out of 5 (poor)	—	1,060
Maya Mobile	4.6 out of 5 (good)	100 out of 100	4.8 out of 5 (good)	4.6 out of 5 (good)	4.1 out of 5 (good)	—	1,060
Mint Mobile	3.3 out of 5 (fair)	100 out of 100	3.1 out of 5 (fair)	3.6 out of 5 (good)	2.3 out of 5 (poor)	—	1,060
ho. Mobile	3.9 out of 5 (good)	100 out of 100	—	—	3.5 out of 5 (good)	—	1,060

Bottom line: RedPocket Mobile is #2 of 5 on overall rating in this group. On value, Maya Mobile scores higher (4.6 vs 3.3).

Reviews

500 reviews of RedPocket Mobile. Filter by what matters to you.

4.4ⓘ

Customer reviews (1,033)

0 reviews in the last 12 months

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Michelle W.

1 review

May 7, 2024

Stephen is the man!

RP CS Stephen deserves a medal or a trophy! He was so much help to me in getting my number transferred to Red Pocket. He was patient and very helpful! Thank you Red Pocket! Highly recommend!

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sandeep patharkar

1 review

May 7, 2024

helped resolve my issue

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zodarino

1 review

May 6, 2024

Service is working just fine

Service is working just fine. The price is great👍.

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John Mecham

1 review

May 4, 2024

Gave them another chance and they…

Gave them another chance and they screwed it up again I had four lines, asked to add two lines back after an attempt to leave to what ended up being an even worse service (hello mobile)... But when I came back I was forced to use another credit card. Then with my exact same personal red pocket created a separate billing account. After spending more than hour with their support trying to avoid this... we gave up for the moment. Then came the real nightmare over the next three weeks trying to get the two phone numbers ported in. FIVE TIMES I had to ask hello mobile to unlock the numbers, because RedPocket could never get to the number transfer within the 72 hour window before the number was locked again by Hello Mobile. I finally asked RedPocket "What's the plan?" in an email, they didn't respond so I unlocked the number again to have it transferred to Boost. Then without replying to my email, RedPocket intercepted the first number and added it to the RedPocket account. The timing was insane. You can't make this stuff up. They can't do what you want them to when you want them to, and when you no longer want them to do it, they then magically within a few hours intercept the number and charged me, right before going out of town for three days!!! I was then left with no cell phone service for my trip. Was using wifi to look up directions and writing directions on paper. Took me back to the early 2000s. Not a big deal, but still somewhat comical timing. So I had no choice but to call them and get the cellular service going. Since I needed hotspot during the trip I then asked for hotspot to be added to the account... after no less than five calls with RedPocket support, they couldn't figure out how to get the hotspot to work on my phone. So I was getting on unsecure public wifi. I'm sorry, but it has been hell to get anything done with redpocket. The cellular data at RedPocket is poor too with some key sites I need to access "timing out." The only reason to keep trying to make things work with an existing carrier, is you know that every carrier is a pain in the butt to work with. Leaving one pain for another is the only thing that keeps you with the current pain. Once upon a time I worked with metro PCS and before they were bought, their support was awesome, every time, even on the hard issues. But they don't exist any more.

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Month	Average	Reviews
Sep 24	4.6	32
Oct 24	4.3	31
Nov 24	4.7	32
Dec 24	4.0	27
Jan 25	3.9	18
Feb 25	4.0	12
Mar 25	4.3	30
Apr 25	4.4	15
May 25	4.5	33
Jun 25	4.6	31
Jul 25	4.2	36
Aug 25	4.3	25

RedPocket Mobile reviews & trust report

RedPocket Mobile has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 423 positive reviews

Top complaintsof 75 negative reviews

How it compares

Reviews

Customer reviews (1,033)

Stephen is the man!

helped resolve my issue

Service is working just fine

Gave them another chance and they…

RedPocket Mobile FAQ

Is RedPocket Mobile a legitimate company?

Is RedPocket Mobile a scam?

What services does RedPocket Mobile offer?

What are the pricing options for RedPocket Mobile?

How can I contact customer support at RedPocket Mobile?

Alternatives to RedPocket Mobile

Asda Mobile

Maya Mobile

Mint Mobile

ho. Mobile

US Mobile

Very Mobile

The CrowdTrust Experience⭐

Very nice and professional operator.

RP CS Stephen did a great job helping…

Marcelo seriously saved the day

Worst customer service

Great all around services

Reliable phone service

Horrible horrible horrible asked for…

Horrible customer security

everything went great

Good pricing.

Great Service, Great Price, Awesome Quality!

Not Support all wearables

The customer service is good

coverage low indoor GsMT network…

Service was not good during the 6…

Excellent platform for trading

About RedPocket Mobile

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