Item arrived on time and undamaged.
Item arrived on time and undamaged.

Rhenus Home Delivery UK specializes in providing 2-man handling services for the delivery of furniture, household appliances, and mattresses across the United Kingdom. The company is part of the Rhenus Group, which offers a wide range of logistics and supply chain solutions. Rhenus Home Delivery focuses on ensuring that large and heavy items are delivered safely and efficiently to residential customers. The target market for Rhenus Home Delivery includes online retailers, manufacturers, and other businesses that require reliable last-mile delivery services for bulky products. By utilizing a dedicated team for handling and installing items, the company aims to enhance customer satisfaction through careful and professional delivery services. For more information, potential customers can visit their website at www.rhenus-home-delivery.co.uk.
Rhenus Home Delivery UK receives overwhelmingly positive feedback, with many reviewers praising the punctuality and professionalism of the delivery staff. Customers frequently highlight the friendly and courteous nature of the delivery teams, noting their willingness to assist with carrying items to specific locations.
The service is described as quick and efficient, with regular updates provided throughout the delivery process, which adds to the overall positive experience. However, some consumers express frustration regarding issues with locating addresses, as one reviewer reported that the company struggled to find their new home, despite other delivery services having no trouble. Additionally, there are mentions of occasional late arrivals that disrupt plans.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,213 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 4.2 | 78 |
| May 25 | 4.7 | 358 |
| Jun 25 | 4.7 | 404 |
| Jul 25 | 4.8 | 326 |
| Aug 25 | 4.7 | 47 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Item arrived on time and undamaged”
“I’ve received dozens of deliveries in the last week alone to my new address, no delivery company had problems finding...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 4.0 out of 5 (good) | — | 1,213 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 |
Bottom line: Rhenus Home Delivery UK is #1 of 5 on overall rating in this group.
500 reviews of Rhenus Home Delivery UK. Filter by what matters to you.
Over a year ago
Item arrived on time and undamaged.
Over a year ago
Excellent service from start to finish 😊
Over a year ago
Friendly courteous and helpful. Took the furniture upstairs which was great
Over a year ago
Brilliant delivery staff and extremely helpful.
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Item arrived on time and undamaged.
Excellent service from start to finish 😊
Friendly courteous and helpful. Took the furniture upstairs which was great
Brilliant delivery staff and extremely helpful.
On Time, Courteous, Friendly, helpful.
Rhenus home delivery of my purchase from JYSK was faultless, the company notified me with updates and a time slot which suited me, the two delivery men were courteous and helpful, would definitely use again
2 very polite men kindly carried my delivery into my back garden. Great service and I would recommend this company
Quick ,Efficient service
Very polite delivery drivers, put the items exactly where I suggested in very quick time.
Unable to find my address! I’ve received dozens of deliveries in the last week alone to my new address, no delivery company had problems finding me - or if they did I told them what to put in Google maps and then they found me no problems after that - but apparently this company’s drivers are incapable of using Google maps .. hugely disappointing I really looked forward to this delivery.
Couple of deliveries and collections with these guys and they've been great. Tracking accurate, good Comms and nice couriers when they get to you.
I was kept up to date regularly regarding my delivery, this was very reassuring On delivery day my order arrived within the times given, crew were happy to carry delivery round to back of house where they could be unpacked easily
Fabulous- on time - kept me informed throughout the order … very polite & courteous & friendly - excellent service
Recently ordered some doors online . Was very impressed by quality and price and delivery was quick and efficient able to choose from A choice of dates was great . Delivery men kept me informed and when they would arrive . When arriving they were careful when on loading very helpful and very friendly so thank you . Have already reccommended to my friends as I was very impressed from start to finish . So one very happy customer
Good updates and very polite. I wish all delivery services were like this.
Delivery time stated between 11:30 - 13:30. Arrived at 14:17. Really mess up your day waiting around as I had to cancel an afternoon trip to pick up supplies.
Kept me informed all the time which I was very pleased about. Thank you
Rhenus Home Delivery UK specializes in providing 2-man handling services for the delivery of furniture, household appliances, and mattresses across the United Kingdom. The company is part of the Rhenus Group, which offers a wide range of logistics and supply chain solutions. Rhenus Home Delivery focuses on ensuring that large and heavy items are delivered safely and efficiently to residential customers. The target market for Rhenus Home Delivery includes online retailers, manufacturers, and other businesses that require reliable last-mile delivery services for bulky products. By utilizing a dedicated team for handling and installing items, the company aims to enhance customer satisfaction through careful and professional delivery services. For more information, potential customers can visit their website at www.rhenus-home-delivery.co.uk.
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