Rona Shoes is a footwear company specializing in safety shoes, steel toe cap shoes, and safety boots designed for various work environments. The company offers a wide range of comfortable and stylish safety footwear for both men and women, ensuring that customers can find the right fit for their needs. Rona Shoes emphasizes the importance of safety and comfort in the workplace, providing options that include cushioned footbeds and breathable materials.
Targeting professionals across various industries, Rona Shoes aims to meet the needs of individuals seeking reliable protective footwear without compromising on style. The company’s product offerings are designed to enhance workplace safety while also catering to the aesthetic preferences of its customers. With a commitment to quality, Rona Shoes utilizes superior materials to create footwear that is both functional and fashionable.
Rona Shoes receives a mix of feedback from customers, with many praising the comfort and quality of their shoes. Reviewers frequently highlight the great fit and stylish designs, noting that the shoes are suitable for all-day wear.
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However, there are significant complaints regarding customer service and delivery issues. Some customers express disappointment over long shipping times and misleading product descriptions, particularly concerning safety features. Additionally, there are concerns about the return policy, which requires customers to cover shipping costs for returns to the UK, even when the company has a warehouse in Australia. While many enjoy their purchases, the negative experiences with customer care and product discrepancies cannot be overlooked.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.9
160
100%
-0.2
● Low
3.9 / 5 overall
=
160 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.9▼ 0.2
12-month avg
3.9
All-time
3.9
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
3.0
1
May 25
4.1
50
Jun 25
3.9
45
Jul 25
4.0
30
Aug 25
3.6
34
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
Top praiseof 116 positive reviews
Delivery15%
17 mentions
Fast & efficient9%
11 mentions
Prices & value8%
9 mentions
Quality6%
7 mentions
“Nice pictures in comparison to the shoes u get delivered”
On “Delivery” · Aug 29, 2025
Top complaintsof 32 negative reviews
Customer service28%
9 mentions
Refund25%
8 mentions
Delivery16%
5 mentions
Quality13%
4 mentions
“I received a pair of delta work shoes”
On “Customer service” · Aug 24, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
Overall rating and review count for this company and similar companies
Even though the first pair of shoes I ordered never arrived nothing to do with your company. The couriers fault.. your customer service was very helpful unlike the couriers customer service that still have not responded to my emails but overall a good product when I got my second order
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Nice light safety runners a little but big put in insoles so they are fine now,
Nice light safety runners usually takes size 10/45 those ones are a little bit loose put insoles in so they are fine now. Used other ones from other shops previously too heavy so my son is happy with your ones
Nice pictures in comparison to the shoes u get delivered.
The only thing that I would do it change the steel to the colour black on the shoes I ordered because u can see the metal through the shoe and it ruins the look of the shoe a little. Other than that the shoes are great and are comfortable
The shoes are light and comfortable, but the delivery time was very long and tracking was not very helpful. I think they came from China, but no indication was given at the time I placed the order that they would take over two weeks to arrive.
Rona Shoes is a footwear company specializing in safety shoes, steel toe cap shoes, and safety boots designed for various work environments. The company offers a wide range of comfortable and stylish safety footwear for both men and women, ensuring that customers can find the right fit for their needs. Rona Shoes emphasizes the importance of safety and comfort in the workplace, providing options that include cushioned footbeds and breathable materials.
Targeting professionals across various industries, Rona Shoes aims to meet the needs of individuals seeking reliable protective footwear without compromising on style. The company’s product offerings are designed to enhance workplace safety while also catering to the aesthetic preferences of its customers. With a commitment to quality, Rona Shoes utilizes superior materials to create footwear that is both functional and fashionable.