Regent Seven Seas Cruises is a leading provider of ultra-luxury cruise experiences, catering to discerning travelers seeking an all-inclusive vacation. The company operates a fleet of luxurious ships that offer a wide range of itineraries across multiple global destinations, including the Caribbean, Europe, and Asia. Each cruise is designed to provide guests with unparalleled comfort, gourmet dining, and immersive excursions, ensuring a memorable journey.
The target market for Regent Seven Seas Cruises includes affluent individuals and families who prioritize high-quality service and exclusive experiences while traveling. With a focus on genuine hospitality and personalized service, the company aims to create a truly exceptional cruising experience for its guests, setting a standard in the luxury cruise industry.
Regent Seven Seas Cruises has a poor customer experience.
Regent Seven Seas Cruises faces significant criticism from consumers, with a majority rating their experiences poorly. Many reviewers express frustration with the declining quality of customer service, describing it as unhelpful and dismissive.
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Complaints about long check-in times and inadequate facilities, such as a single small pool for a large number of passengers, are common. While some customers praise the food quality and luxurious accommodations, these positives are overshadowed by reports of poor service and lack of support during issues, such as boarding complications. Additionally, there are mentions of unresponsive staff and disappointing experiences that do not align with the high expectations set by the cruise line's reputation. Overall, the sentiment leans heavily negative, indicating a need for substantial improvements in service and customer care.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.9
74
100%
+0.2
● Low
1.9 / 5 overall
=
74 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2025.
Last 3 months
2.0▲ 0.2
12-month avg
2.1
All-time
1.9
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 24
1.0
4
Jun 24
3.0
1
Jul 24
—
0
Aug 24
2.0
2
Sep 24
2.7
3
Oct 24
3.3
3
Nov 24
2.3
3
Dec 24
1.5
2
Jan 25
1.0
1
Feb 25
1.0
2
Mar 25
5.0
1
Apr 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 74 most recent reviews.
Top praiseof 11 positive reviews
Customer service45%
5 mentions
Selection27%
3 mentions
Helpful support27%
3 mentions
Website & app18%
2 mentions
“We are not cruisers by choice but by necessity due to my husbands increasing immobility”
On “Customer service” · Mar 4, 2025
Top complaintsof 56 negative reviews
Customer service46%
26 mentions
Shipping36%
20 mentions
Cancellation25%
14 mentions
Payment issues25%
14 mentions
“From the very beginning of booking our cruise for 2025 we have been finding customer service to have drastically decl...”
On “Customer service” · Apr 7, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cruise Lines.
Overall rating and review count for this company and similar companies
I recently cruised on the Regent Seven Seas Voyager. When we boarded, we were unable to get into our rooms for several hours because the ship had experienced an outbreak of a stomach virus. On my second night, I became violently ill, and two nights later my husband got it. As a result, we were isolated in our room for 4 days, and missed several meals and excursions. The general manager refused to apologize, consider a credit, or even acknowledge we had gotten sick from the virus infecting the ship, even though many had gotten similarly ill. In fact, he was incredibly rude. This is not a company I will ever travel with again.
REGENT/NCL Horrific Management!!
We paid for a Seven Seas Suite on the brand new Regent Grandeur's two week transatlantic NYC-BCN voyage. Our suite was effectively uninhabitable! The veranda door had an air leak so loud it sounded like a whistling train. Their idea of fixing it was to duct tape the door shut. Thus, no more use of the veranda. Several curtains/shades kept falling off and had to be repaired several times through out the cruise. Closet and bathroom doors would not stay closed or latched during the night and would make noise as they opened and closed, until we got rubber door stops to keep them open. Worst of all, the walls of the bedroom made such loud banging and creaking noises that it sounded like someone was hammering inside the walls. All four Seven Seas Suites are at the front of the ship on the slope of the bow leading to the bridge. We spoke to others in the same suites and they also were experiencing these issues. While we were on a "crossing," the seas were never "rough" by any means, at best moderate 6' swells. Every time the bow hit a swell, the banging of the hull against the wave carried straight into the suite. Coupled with the banging and creaking of the wood walls, it made it impossible to sleep. Regent staff on board provided us with a concierge D cabin to sleep in (a cabin valued more than $10,000 less than what we paid). So, every night we had to pack a bag and move from one cabin to the next, then reverse the process the following morning. If we forgot anything, we'd have to wake up in the middle of the night, get dressed, and return to the other cabin to get it. That said, my compliments to the onboard crew (executive concierge and general manager) for being understanding and equally appalled as to what we were experiencing. Several days later, the executive concierge reported to us onboard that Regent was offering us a $2,500 credit towards a future cruise while we were on board, which we felt was an insult as to what we had to endure for the two weeks. Apparently, the executive concierge felt the same, because she said "Please don't shoot the messenger." Other than that, the executive concierge and general manager said we had to deal with Regent corporate upon our return, which we did. Needless to say, we heard back from NCL/Regent today with an increased offer of a $5000 credit towards a future cruise to be used within the next year based on availability! Again, what an insult for all the inconvenience we experience on board their "brand new luxury ship." I know Regent has made a name for itself and has no problems filling their ships, but I'll tell you two things. We are a "younger" couple in our 50's and 60's who are the next generation of cruisers and should be the focus of filling their ships. We have met many wonderful people on board Regent, many having hundreds and hundreds of nights on Regent and one thing they ALL agreed on and shared with us is that Regent is not what it once was. They observed that management (not onboard customer service) has gone down hill as of late and appears to be continuing on a down hill slide. Regent is not by any means the only high end cruise game in town and for us, sadly, we will never use Regent again. I think the saddest and most infuriating thing is that it is obvious that Regent demands and trains its employees to be excellent and of the highest standard (and they are), but when it comes to corporate management, the standard is completely different.
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Our Regent Cruise ship was delayed one day because of mechanical issues, which caused us to miss two ports and tours. Regent didn’t compensate adequately, We spent the first day waiting for a bus to transfer us, only to wait again for 3 hours for the ship to arrive, but Regent was gracious enough to give us bottled water and potato chips. After all it’s a luxury cruise line! I cannot recommend Regent to anyone.
DO NOT GO ON REGENT!! We are frequent cruise people. The Regent Seven Seas Splendor cruise of the Caribbean for 10 days was awful. Worst ever cruise. 1) Had three good restaurants but limited capacity to handle 700 people. The overflow place to eat at, Rosa Restaurant, where most people had to eat was like an old person cafeteria, 2) the cruise had 2 days at sea, the entertainment on board, was Bingo, Cross Stich, and Puzzles -- no joke ! 3) the excursion activities very bad, we did the catamaran sail for $90 upcharge each, and went out and no sail, just motoring around and food was awful and playing the song YMCA the whole time ! 4) there were bus rides involved, no bathrooms on the bus, a problem for a lot of the older people, 5) the men’s spa was filthy, 5) we had a major problem with an incorrect charge on our bill, no one could change it on the ship, said we need to work with guest relations in Miami, the captain said he could do nothing. I could go on about other issues. Needless to say. The worst cruise we have been on and we DEFININTELY WILL NEVER GO ON ANOTHER REGENT CRUISE! NO-WAY !!
We have travelled with Regent SSC on a number of previous occasions and have always enjoyed every minute. However during our recent trip around New Zealand and Australia we decided to book another package to Japan in 2025. It was then we became aware of the additional benefit that was being offered to our American cousins, namely "FREE BUSINESS CLASS FLIGHTS." When we queried why us British passengers were not offered this benefit we were told well its not really free it is a marketing ploy which would not be allowed in the UK under current UK marketing legislation. So my American friends be aware, be very aware when words like free are used to promote a Regent SSC product. As for us, Regent are a lost cause we have even returned our loyalty pins so they can use them as FREE gifts for their next generation of punters. we in the meantime are looking at alternative companies with whom we can spend our money, and yes, there are several in the market. I would add though that the ships staff we came across were extremely helpful and very friendly. Finally the correspondence with Regent in the UK with their office in Southampton was in my view second rate, they have not even bothered to thank me for returning our loyalty pins.
a £20,000 cruise runs worse than MSC Cruises
poor quality food , waiting 20 minutes to be served for a drink , Old ship RSSC Navigator , Rude staff, on 1st day in Lam Cha Bang Thailand port i asked for a Bottle of Stella but they have run out LOL, Scrambled egg at breakfast like rubber where its been sitting under heat lamps, Couldn't go to Compass Rose restaurant first day as there was a private function ??? any juices on board are badly watered down .tghis is our second and last regent cruise .Voyager our last cruise was brilliant .
My cruise from Dubai to Athens end of April 24 , was eventually cancelled, only after Regent insisting on the full amount being paid despite the war making it obvious the cruise was not going to happen !
This has now been refunded , I hope regent enjoyed the benefits of having all my cash and no doubt the other passengers cash invested despite the obvious knowledge that the cruise was never going to happen .
No apology from Regent.No future cruise incentive. Basically No customer service - unlike competitors who when things get cancelled are keen to keep your trade .
Goodbye Regent ……
RS Slendor Caribbean Cruise Feb / March 2024
The check in at the Hilton Hotel in Barbados was chaotic. This was the hotel booked by Regent.
It took 95 minutes standing in a queue, in hot weather, to check in. The check in process then took about 15 minyes as all information was entered manually on paper.
The rooms were OK but not up to the expected Hilton nor Regent booked hotels standard.
The docking at a lot of ports necessitated a long walk from the ship to the buses. My disabled wife had to cancel several of her booked tours because that distance was too far for her to walk in the heat. On one occasion, we witnessed a man almost collapse on the walk to the bus and when I spoke to him in the terminal, he said he had to sit for a time to recover and would then try and walk back to the bus, forgetting about his booked tour.
I and my wife appreciated the care and attention given to my wife in the Compass Rose restaurant each evening. We had the same table, waitress and sommelier the whole time. Although my diet sheet said mashed potatoes and such like only, as with my cancer I had difficulty in swallowing we quickly came to an agreement on the small amount that I could eat.
My only “gripe” was that it always consisted of mashed potato only, never mashed potato and cheese pie, or mashed potato and corned beef hash.
I shall email Regent before my next cruise in May 2024 to the Rocky Mountain train and the Alaska cruise to mention that additional ingredients mashed in with the potato would be very acceptable. Like wise with my cruise in November from Barcelona to Miami.
On most past Regent cruises our cabin steward has been very helpful. This steward performed his duties well, but there was little dialogue between us. With respect due to him, though, when we asked for something ,it was done.
I have been cruising for 40 years primarily on expensive lines such as Windstar, Seaborn and Crystal. I was very excited to try Regent. What a disappointment! The food was arguably ok. I was expecting it to fantastic. In discussing with other passengers that were underwhelmed we collectively came to the conclusion that the line just does not have a personality. Beyond that I had a very unfortunate issue in the casino where they took tax money that was not due to them. I on a number of occasions proved to them they were wrong by showing them the actual tax code. I brought this to many people on the ship including the Captain. They would not deal with it and told me I had to deal with it off the ship with headquarters. I tried that route and they totally blew me off. So in conclusion, very underwhelming particularly when you look at the value to cost. Customer service dealing with an issue I give them a big fat F One and done for this cruiser!
Our first foray into cruising so took advice to get what I understood to be a Tier 1 cruise line - who provide “unlimited shore excursions”. I now learn (after putting a deposit down) that not only do I have to book these shore trips as part of a crowd rush 10 months n advance, but also have come to understand that in one location on a ten night cruise, there is only one “free” excursion and the wait list is closed. That, my friends, is not Tier 1 to me - very much praying that things improve!! They may not be seeing me again!
It is also concerning that Regent clearly do not respond to comments/criticisms on Trustpilot - that is not a customer centric organisation that are concerned about reputation.
We are actually on a Regent cruise as I write. We booked this cruise (Rio De Janeiro to Santiago, Chile - a 24-day cruise), because we’d had a great experience with Regent on an Athens to Istanbul cruise many years ago. What a difference a few years make! It’s like a totally different company, and in fact it is since now Regent is owned by NCL. They’ve ruined what had been a great cruise line.
Regent sets us up to believe we booked a luxury, high-end cruise. But our experience has been far from it. Each disappointment may seem like a small thing, not worth complaining about, but we’ve had so many mistakes, they are quickly adding up to a cumulative effect of huge disappointment and an experience of let-down at every turn.
Regent planned our flights which were ATROCIOUS! Part of their marketing is that they include First/Business Class travel. But they gave us the most tortured itinerary - in no way was this a “first class” experience! Instead, over 30-hours traveling on three different flights which included a NINE HOUR LAY OVER, left us exhausted, worn out and unable to enjoy our first day in Rio De Janeiro. We flew from San Francisco to Atlanta on a Tuesday night, had a NINE HOUR layover, then flew from Atlanta to Lima, Peru, had a few hours layover there, then flew from Lima to Rio De Janeiro,Brazil, where we arrived at 6:10AM Thursday morning. There were direct flights from Atlanta, and other routes that would have made much more sense. There is simply NO justification for such terrible flights, when other much more direct flights were available.
My husband, along with many others, contracted the Norovirus on this cruise. He was violently ill and required IV hydration. Best practices recommend having had me (or him) moved to a separate room. But no. We both were literally locked in our cabin together for 2.5 days, putting me at high risk of contacting the virus too. We missed the ports of call I was most eager to explore.
A shore excursion we were able to take in Santos before he got sick had a tour-guide with a weak grasp on English, and English pronunciation. She had trouble understanding and answering questions. She had a lovely and enthusiastic demeanor, and was clearly so proud of her city, but I could have learned more about Santos with 5-minutes of Google. It was a cookie-pan deep tour. I was surprised Regent allowed such a sub-par provider to lead an excursion.
The service on this particular cruise is seriously lacking. The crew try hard, and are very nice, but they continually make way too many mistakes. It feels like this is a training cruise! We have not had a room service order that is correct yet - missing items, items we didn’t order, cold food, long wait times for delivery...
At the restaurants service is friendly, but erratic and unreliable. One meal at Prime 7 took over 3-hours! We sat there 2 hours before we got our entrees. We’ve had to send food back frequently because the meat wasn’t cooked right - if it’s in the ballpark, I can deal with it, but I’m simply not going to eat beef ordered medium rare, that is so raw it looks gelatinous. Don’t they know what a meat thermometer is??? Same thing with the salmon. Ordering a coke has become a nightly joke with my husband. It has never come with just one ask. He always has to ask at least twice (usually giving them 10-minutes after the first ask), and even then that is no guarantee a coke will ever be delivered. We have not had a flawless meal yet. Also many of the servers barely speak English, so I suspect lots of mistakes are the result of this.
Our Captain has cancelled several ports-of-call resulting in way too many “Days at Sea”, including an EIGHT DAY stretch that was supposed to be five. Now we are having another 3 Days at Sea that was supposed to be 2. We are getting cabin fever! We are terribly disappointed at missing key highlights of this cruise. The Captain claims poor weather, and he should know, but it’s hard to believe when you look outside and it’s clear and calm, and hear from other guests who have friends on another ship essentially on this same itinerary that they are making the stops that we bypassed. We chose this cruise based on the fabulous itinerary, yet due to being quarantined, and then the Captain bypassing scheduled ports of call, we are not getting the cruise we thought we were.
The ship decor seems tired. The artwork in the halls on our floor is pale and anemic. There is little to no visual “wow” factor - I thought we were on this exact ship many years ago, and it was beautiful! Now it just seems tired - looks like a mid range Marriott, not a luxury cruise.
The one positive is that the guest lecturers specializing in Antarctica are fabulous! Their presentations are fascinating and educational. Thank goodness for them!
Massive decline in standards.
We were somewhat apprehensive about this Cruise having experienced a poor one last year. This took us to over 200 plus nights with this company. Since NCL took it over it has become a shadow of its former self, and quite frankly, for UK passengers is a complete rip off.
Dire excursions, even worse entertainment, and dreadful wait times for orders and below par food in the Compass Rose if you don’t strike lucky with an experienced waiter. Fortunately, ours was a star, but even he could not get hot food on hot plates until almost the last night.
People were waiting 45 minutes to order once sat, waiters and servers dashing everywhere to catch up. Meanwhile, up in the Setti Mare, there were waiters standing around for the first hour.
It resembled a training restaurant at times, new waiters were learning on the job. Quite frankly, we were glad to eat and leave.
There was no outside simple food at night, another cut back, which meant that unless you got in early to the Compass Rose, you were out of luck, and had a long wait. There are simply not enough seats with half the upstairs Buffet being closed at night, and no outside food.
Prices are simply astronomical. We were quoted £20,000 for 10 days around Iceland! Americans seem to get all the perks, and we were absolutely disgusted at the claim 2 for one on pricing. It is not. Look at it carefully. It is not BOGOF as we might interpret it.
For us, that ship has sailed. We have just cancelled and lost a considerable deposit, looking on it as saving money by not forking out the hefty balance.
As an aside, the Captain was completely unintelligible over the PA, the Cruise Director almost invisible. The Food and Beverages Manager was an absolute star, visible , chatty, and a fantastic asset.
Regent as we knew it, has vanished. The Accountants have taken over. Six Star cruises, no, two at best for the money paid.
Prior to starting a cruise with Regent seven seas, to South Africa, i called the London office and asked whether or not i needed a Yellow Fever Jab, i was told that the only stop on the trip that required a Yellow fever Jab would be Mozambique, we decided that rather than have the jab we would give back our tour tickets and stay on board the ship.
We flew 11.5 hours to Cape Town, stayed overnight then went to board the ship, it was chaos.
About 20 people including ourselves were denied boarding and were told we had to sit and wait to see if the ship would allow us on board because we had not gotten the Yellow fever jab. We all had evidence that we had sought advice from Regent and we had all been given the same advice. We were told that if the ship refused to allow us to board we would be turned away!!
We had booked an expensive suite, travelled for 11.5 hours, and spent over £40000.00 for this cruise and now we were made to basically sit in a corner and wait to see if we would be allowed to travel!! it was embarrassing and demeaning, they way we were treated was appalling.
when we were finally allowed to board we were all very distressed and frankly our trip had been spoilt.
So here is the joke, once on board and halfway through the trip we were then told that we actually DID NOT need the Yellow Fever Jab, not even for Mozambique!!
We experienced disgusting customer service, especially from the destination staff, including the obnoxious manager, rude, unhelpful, condescending, i could go on.
This was our first cruise with Regent, after 20 years with Silver Seas, needless to say we will be going back to Silver Seas, we even booked our summer Cruise with them while still on board Regent, we could not wait to get of!!! complete waste of money.
Awful cruise. No Wow factor. Not inspired. Food awful. No duty of care to ensure vehicles used for excursions were actually roadworthy. Parked the ship in a coal merchant for Christmas Eve and Day. All we saw was mounds of coal. 15 days in total, 9 at sea. 6 days in port, but sailing early evening meant we had a lot of sea time. Never sailing with them again.
7 Day Alaskan Tour to Alaska - No pre-screening on their ship. I got Covid on the second to last day. I needed emergency care (78 yr old) and they charged me $4315 for 1 day's worth of care. They were horrible. Stay away from this cruise line. The food was good, but not even very good. A totally over-priced cruise.
Waitlisted on several excursions for nearly a year
Paid for cabin with priority booking for excursions - have been waitlisted for nearly a year on 4 excursions with no progres despite regular follow ups by our travel agent. Not sure why we paid extra for priority for excursions when we can’t get on them! Regent please help as have no other means of getting help on this. Interesting that unlike some other tour operators Regent don’t seem to reply or show any interest in addressing any of their reviews here. Speaks volumes…
It pains me to write this review, however, when you take the time to complete their post cruise customer service form and NO ONE connects with you as promised, there is no other recourse but a public complainit. We saved 20 years to go on this cruise. Regent booked our flights to and from the cruise. When we were provided our flights. I called our Travel Agent and told her I was very concerned with the returned flights (Rome to Munich, Munich to Montreal, Montreal to Orlando), between the very short layovers (one was only 40 mins) to not liking the three flights. She informed us that we were not allowed to change these flights. I tried to call Regent directly but noone every called us back. My husband said it would be fine.... We had wonderful flights to Athens, met immediately and whisked away to our hotel, absolutely perfection. We had four lovely days on the cruise, then it all went south. My husband contracted food poisoning from their pool side grill (tuna burger) on the evening of Day 4. It was the middle of the night, so I did what I could to clean up the bathroom and get him to finally rest. When I contacted the staff and informed them of the situation and to also request, our restroom to be santifized, they had no concern for where he may have contracted the food poisoning nor did they follow up on his condition after informing them of his illness. They did clean the restroom. We did report the incident on our survey. The survey link they provide you is only good while on board. That's where customer service ends, at the point of swiping your card. Debarkation is of no relevance to them. They must know they have debarkation issues. Here is our nightmare debarkation in Rome. We have never sailed with Regent before and it had been 20 years since our last cruise. Once we scanned our card we were ushered off the ship. I asked, "where do we go?" I was yelled at to go the tent. Upon entering the tent, I asked, "what do we do?" Again, yelled at to get my luggage and to move. I will admit, I wasn't very nice, now. I gestered to this Italian women, to signal my frustration with her. Finally, another person directed us to look for our group number then to take our luggage and find our bus. We found our luggage, I then asked another rep, what bus am I looking for? She yelled at me again, to get out of the tent and go to your bus! I stopped and I did raise my voice, WHAT BUS??? A man came up (non-Regent personnel) and told us to go to the bus number of our luggage. As we were hauling three pieces of luggage, we were continually yelled at to hurry up! Once at the bus, my husband was told to load our luggage under the bus. There was no room, he was told to go the other side of the bus. The side parked in the oncoming traffic. The driver was there and he told my husband to load the luggage. Once on the bus, we were driven to the Rome Airport. The driver parked the bus in the median and told us to exit if we were in terminal 1 or 2. Upon exiting, my husband, again, had to stand in oncoming traffic to unload our bags. We got to the sidewalk with about 12 other passengers and we all looked at each other. Where do we go. I verified by our tickets Terminal 1. I said we need to go here for terminal 1. All 12 people followed me. 2/3 of the way to the door. A man dressed in Regent shirt came running up to us, "Hey, why you in a hurry! Wait, wait. I lead you." He walked us to the ticket counter and immediately left. My initial concern about the short layovers between flights was spot on. In Munich, we had to do an OJ Simpson between two terminals, we arrived at the gate, as our group was being called. We were late leaving, the gate. This made our connection in Montreal even shorter. Upon existing the plane, we were met by a US Customs officer, who was going to escort us down to US Customs as quickly as possible because we had minutes to get to the gate. Again, we raced through Customs only to discover we had another hike to our gate. This time, we got there with moments to spare. Upon arriving in Orlando, we discovered our luggage never made it out of Munich. We waited three days for our luggage and only to discover when we opened our large suitcase, TSA had opened the suitcase and every valuable we had in the case was GONE. Can I blame Regent for that, no wholely, but they did put on these flights..... My husband explained to our family this way about Regent, we could have taken FOUR cruises on another cruiseline for this one cruise. So was our experience 4X better than our previous cruise. The answer is an absolute NO! Add to that, they have never, ever responded to our survey or to our post cruise report we made on their website. They jsut don't care!
Blackout plastic on all doors and windows, 6 burley security guards, no stops -- from bad to worse
Wonders of Antiquity Istanbul to Dubai goes from bad to worse. All but 2 of the original ports have been cancelled. No Rhodes, Cyprus, Israel, Jordan or Oman -- instead we cruised the cool, rainy Adriatic coast where nearly everything was closed as it was after the season. We are now sailing from Egypt to Dubai. From sunset to sunup all curtains must be closed. Black plastic has been put over all the doors and windows in public places. We had a code red drill a few days ago to prepare us to take cover in the hallways. Six burley security guards circle the decks. Is this a vacation? NO. This is nothing like the brochure description. It's a disappointing and very stressful situation. Did Regent ever mention any of this before we boarded? NO. Once the war broke out on Oct. 7, we requested a refund or future cruise credit, both of which were denied.
My husband and I looked forward to the warmer evenings once we left the cold northern ports. During past cruises, we enjoyed dining and dancing under the stars. Not this time, we are imprisoned in a luxurious box. A crew member told us that usually it's only 2 days of blackout, but this time due to the war, the entire passage from Egypt to Dubai would be under blackout conditions.
Regent does not deserve even one star. And we deserve a 100% future cruise credit or refund. No holiday onboard Regent!
Regent Seven Seas Cruises is a leading provider of ultra-luxury cruise experiences, catering to discerning travelers seeking an all-inclusive vacation. The company operates a fleet of luxurious ships that offer a wide range of itineraries across multiple global destinations, including the Caribbean, Europe, and Asia. Each cruise is designed to provide guests with unparalleled comfort, gourmet dining, and immersive excursions, ensuring a memorable journey.
The target market for Regent Seven Seas Cruises includes affluent individuals and families who prioritize high-quality service and exclusive experiences while traveling. With a focus on genuine hospitality and personalized service, the company aims to create a truly exceptional cruising experience for its guests, setting a standard in the luxury cruise industry.
