Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.9	14	100%		● Low

3.9 / 5 overall

14 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Nov 2025.

Last 3 months: 3.0
12-month avg: 3.5
All-time: 3.9
Category avg: 4.2

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food & Beverages.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Delivery	Quality	Trend	Reviews
Sabre Pet FoodThis company	3.9 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	3.7 out of 5 (good)	4.2 out of 5 (good)	—	14
RYZE Superfoods	4.6 out of 5 (good)	100 out of 100	4.2 out of 5 (good)	3.1 out of 5 (fair)	3.9 out of 5 (good)	—	1,000
Pure Pet Food	4.4 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.4 out of 5 (good)	4.4 out of 5 (good)	—	100
Webbox Pet Food	2.0 out of 5 (poor)	100 out of 100	1.8 out of 5 (poor)	1.4 out of 5 (poor)	1.8 out of 5 (poor)	−5%	72
Copenhagen Coffee Dealers	4.7 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	—	—	—	51

Bottom line: Sabre Pet Food is #4 of 5 on overall rating in this group. On delivery, Pure Pet Food scores higher (4.4 vs 3.7).

Mark

1 review

Nov 20, 2025

Featured

Damaged Packaging

We received our package from courier, as per normal, having ordered in advance of us running out. A few days later we then opened the box to have over half the bag spill onto the utility room floor. Due to other detritus / contamination potentially on the floor we felt it couldn’t be used so we had no choice but to chuck away. I wrote to customer services explaining that I didn’t think that was good enough; in terms of the poor packaging and the standard of the product when leaving the depot and perhaps that they should have a word with their couriers. Clearly these packages are treated as you’d probably expect. I never mentioned a refund just that I thought it was poor; considering cost. The customer services team did come back very promptly and politely but quickly said that as it hadn’t been reported within 3 days of receipt then that was just tough. Like many people I suspect we don’t order dog food the day when we run out, we order in advance of us running out for obvious reasons. It’s no surprise - to me anyway - that packages perhaps might be unopened for a few days. The speed of the response around sorry, you didn’t tell us quick enough was a clear message to me that this is a stock and probably regular complaint. I hadn’t mentioned anything about a refund but they said they wouldn’t very quickly so don’t even think about asking, as it were. So all in all having been very happy I’m not so sure we are any more and in a competitive space like dog food, I would suggest perhaps the company be a bit more consumer focused and understanding. And probably need to review who they use for delivery.

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Alexander Witter

1 review

Nov 4, 2025

Featured

A joke of a company. Avoid

A joke of a company. Messed up my order and delivery times on multiple occasions, causing me to have to drive half an hour last minute to get dog food to hold me over until my (what was supposed to be) recurring subscription was delivered. They couldn't have cared less. Any response by them below will just be some BS, because they took no steps to ensure their loyal customers got their orders on time.

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carol salter

1 review

Sep 12, 2025

Featured

My review is for Sabre Ireland.

My review is for Sabre Ireland. When they had a supply problem with my subscription order they went "above and beyond" to help me out. They also sent me free samples for my dogs to try out. Can't praise them enough.

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Kaylee

1 review

Sep 7, 2025

Featured

3 dogs that enjoy

I started using DARF for my 3 dogs, the price & quality is fantastic. I had an order on subscription that was out of stock, was quickly notified it would be the following week to receive but was given alternative options. 3 days later my order was on its way! Customer service is v quick. I jumped on to raw for a couple of months but didn't work well for my active dogs. No issue transitioning them back on this and VERY empty bowls!

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andrea sandifjord

1 review

Aug 14, 2025

Absolutely fantastic site ..

Absolutely fantastic site for finding high quality products that my fussy dog absolutely loves. Will definitely be using this site again.

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Patrik Biro

1 review

Jul 6, 2025

Never Buy from Sabre Pet food.

Never Buy from Sabre Pet food. We purchased 12kgx7 bags of alpha spirit wild fish, we found lots of plastic pieces inside the food. ( as u guys know, seen many same reviews) . We provide then pictures and dates but they don’t want to pay for the refund. Our dog has problem with his stomach( we paid for allergy test and everything we coulnd’t find out with our vet what can be the issue ) then we stopped this food and he is fine now . ( we still on wild fish but from other website and other brand. We gonna post the pictures and emails everywhere as we have lots of followers on tiktok and indtagram. U will able to search is ( Sabre Pet Food- Be aware) . Im promise u will able to search it because of the amount of views etc. ) this website is a ***

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Stuart Revill

1 review

May 12, 2025

Placed order on Thursday paid with my…

Placed order on Thursday paid with my card. Delivered Friday by DPD . Well packaged happy dog happy me, what’s not to like.

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Gareth howe

1 review

Apr 8, 2025

Absolutely amazing site

Absolutely amazing site. They stock very high quality brands at reasonable prices. The darf is fantastic as are all the Alpha Spirit. I wasted my money for years buying expensive but poor quality food. My dogs have gone from doing 4 poos a day to 2 a day. The freeze dried raw kibble is easy to digest and both my dogs behaviour have changed for the positive. I compete with both dogs and the intensity they have for training has dramatically increased after Alpha spirit. I've pretty much got my orders next day which makes planning ahead really easy. I would advise anyone I met to use this site. Oh and on a side note I see people in the reviews mentioning legumes or peas as a dangerous ingredient. There has been very very limited research done on their effects but at such low levels I highly doubt the negative impact of legumes. If you are worried stick to Alpha Spirit that contain none at all. Regardless a 5 star site that I will use over and over again.

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Anonymous User

1 review

Mar 5, 2025

BUYER BEWARE

There are some very good foods sold here, like Darf Complete, which I have nothing but positive reviews for. However, Sabre is now selling Orygo, a brand that advertises Legumes as a main ingredient. You can very easily google “legumes and DCM in dogs” and find that legumes are poisonous to dogs. They block dogs from absorbing taurine which causes heart failure! Numerous reports from vets and studies support this. The studies that claim to disprove it are biased and unreliable (very small sample size, very short length of time to observe effects which may take a long time to show up in a dog’s health, etc). Just to do a good deed, I emailed Sabre. The customer service person was clearly out of her depth so she copied in their very arrogant on staff veterinarian who had never read the reports and made no effort to do the research. Instead of saying “thank you for bringing this to our attention, we will do our due diligence and look into this,” he very rudely shot back that he’s “satisfied” that legumes are safe for dogs. I highly endorse Darf Complete. And you can only buy it from Sabre, unfortunately. But I may go back to Markus Muhle just to avoid supporting such arrogant, ignorant incompetence. Do your own due diligence and research legumes and DCM in dogs. Avoid any dog food with peas or other legumes as a main ingredient.

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Lauren

1 review

Jan 21, 2025

Brilliant service

Hayley is a superstar! This company do extremely generous samples of great quality food and all you have to do is pay for the postage. There was a little hiccup with mine but this was resolved really quickly. Really lovely, genuine, human-feeling service. They don’t make them like this any more! Thank you :)

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Ellie CQB

1 review

Dec 27, 2024

Great customer service!

I honestly love this company! I order pet food with a subscription and it arrives on time and cheaper than elsewhere. I have also accidentally double ordered and the customer service was fabulous. Cancelled one of the orders and confirmed quickly.

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Matt

1 review

Nov 11, 2024

Had an excellent experience so far

Had an excellent experience so far when ordering food for our dog on two occasions. Speedy delivery with items always arriving next day with DPD. Can’t complain.

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Amanda

1 review

Sep 8, 2024

I've been using Sabre pet food to…

I've been using Sabre pet food to supply my 3 dogs for the last 18 months. All through perfect customer service. Always on time quick delivery also great communication. I have a subscription if I need to change delay or bring forward it's done promptly. Great company and products

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Angela Baker

1 review

Oct 19, 2023

Excellent customer service

The service provided by this company is second to none. Provided you place an order before 2:00 p.m., without fail, the order is delivered by DPD the following day. Customer services are always available on the telephone, and you are not left waiting in a queue. If you do encounter an issue, they move mountains to sort it out without any form of quibble. It's too early to rate the dog food I purchased, however, It's the only brand I've managed to find that doesn't add a nasty, artificial mineral pack to the recipe. Such mineral packs often include suspected carcinogenic additives.

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Month	Average	Reviews
Dec 24	5.0	1
Jan 25	5.0	1
Feb 25	—	0
Mar 25	1.0	1
Apr 25	5.0	1
May 25	5.0	1
Jun 25	—	0
Jul 25	1.0	1
Aug 25	5.0	1
Sep 25	5.0	2
Oct 25	—	0
Nov 25	1.0	2

Sabre Pet Food reviews & trust report

Sabre Pet Food has a positive customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 10 positive reviews

Top complaintsof 4 negative reviews

How it compares

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