Samsung Parts is an authorized distributor specializing in genuine spare parts for a wide range of Samsung products, including mobile devices, home entertainment systems, home appliances, and IT devices. The company sources all parts directly from Samsung Europe, ensuring that customers receive new, original components that meet the manufacturer’s quality standards. Targeting consumers and businesses looking to repair or maintain their Samsung products, Samsung Parts offers an extensive inventory that includes parts for popular mobile device series such as the Galaxy S and A series. With a commitment to providing reliable replacement components, the company serves as a trusted resource for those in need of authentic Samsung spare parts. Through its website, samsung-parts.net, customers can easily access the necessary components for their devices, contributing to efficient repairs and longevity of their electronics.
Samsung Parts receives mixed feedback from customers, with a notable divide in experiences. On the positive side, some reviewers appreciate the quick delivery and quality of parts, noting that they received original batteries and accessories in just a few days, often well-packaged.
However, a significant number of consumers express frustration over delayed orders and poor customer service. Many report that after placing orders, they faced long wait times without receiving their products, and some even mention issues with payment processing. Additionally, complaints about unresponsive customer support further contribute to dissatisfaction. Overall, while there are positive experiences regarding product quality and speed, the prevalent issues with order fulfillment and service lead to a predominantly negative sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.7 | 25 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 1.0 | 1 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“These guys did it for half the price and delivery to Ireland in 8 days”
“I ordered a Samsung phone battery and never received it”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 2.7 out of 5 (poor) | 100 out of 100 | — | 25 |
| 4.1 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | −1% | 1,000 |
Bottom line: Samsung Parts is #5 of 5 on overall rating in this group.
25 reviews of Samsung Parts. Filter by what matters to you.
Over a year ago
Ordered a original battery here for s23+. It is original and came in a few days. Super
Over a year ago
Do not use unless you want to wait weeks on end for a simple remote. They have no problem taking your money immediately. Awful .
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 44% of recent reviews are 4–5★ and 56% are 1–2★.
Don't buy from this company! I ordered a Samsung phone battery and never received it. I wrote them an email, and they promised to send the order on time, but two weeks later, the order was not sent. Avoid this SCAM website!
Ordered a original battery here for s23+. It is original and came in a few days. Super
Disappointing. I placed an order with Hanaro on January 10, 2025 and paid with paypal. Hours later I receive an order confirmation from Samsung-parts.net. Delivery time 3-5 days. On January 16, 2025, I asked Hanaro by email whether the goods were on the way. Didn't get an answer. On January 22, 2025 I asked Samsung-parts.net by email what was happening with the goods I ordered. Didn't get an answer. On January 27, 2025 I complained to Paypal and received my refund. On January 28, 2025 I will receive another order confirmation from samsung-parts.net with a new order number. These dealers are not recommended. It's better to order goods somewhere else. Goods still not received.
Do not use unless you want to wait weeks on end for a simple remote. They have no problem taking your money immediately. Awful .
J' ai deja passé 2 commandes sur samsung parts.net Tout s 'est bien passé,surtout pour ma dernière commande d'une carte électronique pour tv samsung. Recu en 1 semaine, bien emballé, mise en place sur ma tv . Parfait elle refonctionne à merveille. Je recommande ce site .
Ordered two Galaxy Pro 2 earbud cases. Came in less than a week. I live in Denmark, shipped from Holland. Good packaging and new parts.
Jeg købte et tv fra Samsung. Tv går i stykker MENS der er garanti på. De skifter den defekte del (dvs at der er garanti på den nye del). Tv går I stykker 10 måneder efter med nøjagtig samme fejl. Selve tv er ude for garanti, men udskiftet del er ikke. De vælger at skifte delen. Da jeg får mit tv tilbage er der en stor hvid lysplet i bunden af skærmen. I 2 måneder, frem og tilbage, skulle jeg ringe til Samsung, så til stedet der repererer tv’et. Jeg sender billeder og dokumentation på at mit tv er i stykker. På mail har jeg bevis på at de giver mig ret. Start septemper vælger Samsung supports salgschef at sige at deres teknikere ikke kan se et problem og at jeg er velkommen til at gå videre med sagen. Til min store overraskelse finder jeg så ud af Samsung i mellemtiden har skiftet værksted ud og det gamle værksted kan ik hjælpe mig mere. Den værste service jeg nogensinde har fået. Det gamle værksted siger at jeg har nogen rettigheder men at de ik må oplyse mig om dem.
Samsung tab A8 32 GB Zit standaard al voor 91 % Van de 32 GB al van in gebruik Lol
I have samsung everything and lost my earbuds Pro charging case. Fonefix who samsung recommended offered to send it to me for 10 euro less than a whole new set of buds. These guys did it for half the price and delivery to Ireland in 8 days. Fyi prices are a little misleading as you have to add tax and shipping at the very end. Luckily I knew this was coming or it would have annoyed me
For 3 uger siden fik vi en Samsung Jet Bot robotstøvsuger til en værdi af 4000 kr som led i en kampagne for et dyrt Samsung TV, som vi har købt. Hvad Samsung ikke fortalte var, at man også skal købe en Samsung telefon, fordi Samsungs SmartThings app ikke fungerer med iPhone, og en løsning er udskudt på ubestemt tid. Skuffelsen og vreden over denne overraskende udmelding er stor, og jeg kan kun håbe at denne klage forhindrer andre i samme situation i at købe en Samsung robot støvsuger.
Nee niet goed
jeg kontaktede Samsung Kundeservice for at få hjælp til at finde en fjernbetjening til en soundbar HW-NW710 jeg havde købt i en outlet butik De startede med at fortælle mig at den havde de ikke på deres hjemmeside, og om jeg var sikker på den blev leveret med en, og det kunne jeg bekræfte da det står i de salgsannoncer jeg har set, at den leveres med fjernbetjening. Jeg synes det er ringe at så stort en firma ikke ved hvad de handler med og især at man ikke kan få en fjernbetjening i tilkøb, den der fulgte med kunne jo gå i stykker. De henviste mig til sidst til Elgiganten eller Power men hvorfor skulle de ligge inde med en fjernbetjening Samsung påstår ikke findes.....
We purchased a Samsung washing machine which we registered for an extended 5 year warranty, unfortunately 1 year on our door seal was damaged mid cycle which Samsung refused to cover under the warranty, personally after speaking to the engineer who came out to look at the damage, he agreed the Samsung are being unjust and should cover the cost of this faulty part due to the fact that it can no way be down to the customer negligence if it happening mid wash cycle. Poor customer services on there part, in my opinion it is a design fault on these expensive machines, they would never admit it, corporate greed as usual form a top electronics company.
Samsung er så langt ude at,de 50 gange på 3 dage har bedt mig om at,logge på min konto og bedt om mit mobilnummer med mere selv om jeg har annulleret deres forsøg gang på gang nu 56 gange !! De skal IKKE finde min mobil for mig da jeg har min helt egen sikkerhedspakke så hvis det sker mere går jeg til forbrugerombudsmanden for jeg går IKKE ind for tvang men det gør Samsung åbenbart så det er sidste gang jeg køber noget som helst der bære navnet SAMSUNG !!
Fick en A10 när jag tecknade abonnemang. Funktioner som övriga modeller, förutom att den är stor och klumpig, snorhal, glider ur handen. Tunn, varför den bryts av och glaset spricker. Bytt glas två ggr. Frågat efter fodral, finns inga. DEN bör alltså ha ett greppvänligt utförande (halkfri). Starkare glas eller skydd. Starkare hölje mm. Köp en greppvänligare med starkare hus. CaLi
Got a new charger from here, cant complain
Im in love with Samsunf A8. Why do they stop releasing this model?
Ik weet niet of deze review hier op de juiste plaats staat, maar ik wil graag mensen waarschuwen voor de bedrieglijke reclame. Een cash back pas gekregen na 11 e-mails, dubbel zoveel telefoontjes en eindelijk na 8 maanden i.p.v. de beloofde 6 weken! Ze verwachtten waarschijnlijk dat we het wel zouden opgeven, maar €400 laat je zo maar niet liggen! We zijn wel tevreden met het aangekochte televisietoestel!
Samsung are genuine parts... I have used more than 2 years still I don't have any problem at all
Samsung Parts is an authorized distributor specializing in genuine spare parts for a wide range of Samsung products, including mobile devices, home entertainment systems, home appliances, and IT devices. The company sources all parts directly from Samsung Europe, ensuring that customers receive new, original components that meet the manufacturer’s quality standards. Targeting consumers and businesses looking to repair or maintain their Samsung products, Samsung Parts offers an extensive inventory that includes parts for popular mobile device series such as the Galaxy S and A series. With a commitment to providing reliable replacement components, the company serves as a trusted resource for those in need of authentic Samsung spare parts. Through its website, samsung-parts.net, customers can easily access the necessary components for their devices, contributing to efficient repairs and longevity of their electronics.
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