SHARKSKIN™ International is a company specializing in technical watersports protection, offering a range of innovative products designed for various aquatic activities. Their product lineup includes waterproof backpacks, wetsuits, thermal tops, pants, and full suits, as well as performance apparel and equipment. SHARKSKIN™ focuses on enhancing the experience of athletes and enthusiasts engaged in activities such as diving, snorkeling, paddling sports, power sports, and board sports. The company targets a diverse customer base that includes men, women, and juniors who participate in both recreational and competitive watersports. By providing high-quality, function-driven apparel that is designed to improve performance and comfort, SHARKSKIN™ aims to meet the needs of those seeking reliable gear for their aquatic adventures.
Sharkskin.com receives a mixed response from consumers, with a significant number of negative reviews highlighting issues with order fulfillment and customer service. While some customers praise the warmth and fit of Sharkskin products, such as the Chill Proof vest and car seat covers, many express frustration over delayed shipments and poor quality.
Several reviewers report receiving items that do not fit properly or are made from thin, easily damaged materials. Complaints about unresponsive customer service are common, with many stating they have not received timely updates or assistance regarding their orders. Despite a few positive experiences, the overwhelming sentiment reflects dissatisfaction with the company's reliability and product quality. Overall, Sharkskin.com struggles to meet customer expectations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.3 | 26 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 26 most recent reviews.
“Very quick delivery”
“Contacted customer help to try rectify problem and they are unhelpful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports Equipment.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.3 out of 5 (poor) | 100 out of 100 | 2.3 out of 5 (poor) | 1.9 out of 5 (poor) | 1.0 out of 5 (poor) | — | 26 |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 343 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 5.0 out of 5 (good) | 0% | 43 | |
| 2.4 out of 5 (poor) | 100 out of 100 | — | 1.8 out of 5 (poor) | 2.6 out of 5 (poor) | — | 25 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 25 |
Bottom line: sharkskin.com is #5 of 5 on overall rating in this group. On service, ONE Sports Warehouse scores higher (5.0 vs 1.0).
26 reviews of sharkskin.com. Filter by what matters to you.
Terrible customer service. Ordered early January and only just received part of my order after several emails asking where my order was. Every time told it would be ready in the next two weeks. I have asked for a refund of the remaining items but won’t hold my Breathe. Shop elsewhere would be my advise.
Placed an order on 15 November. Immediately received an email informing me that the item I had ordered was on back order. No indication on the website that the item was not in stock. Unable to get any response from NZ customer service despite multiple emails. Emailed Australian customer service on 6 December and received a response advising me that the item would be ‘available’ in the next 7-10 days. Asked whether ‘available’ means ‘ready to dispatch from Australia’ or ‘delivered to me’. No response as of 9 December. I hope Sharkskin are prepared to be sick of me until I get a refund. Do not shop with this company. Update: the item eventually arrived, two weeks after I needed it. Sharkskin advised me to return it to them for a refund. They signed for the item on 13 January, I’m still waiting for a refund on 24 January. Update: finally received a refund on 27 January. I was advised that the delay was because they have been “overwhelmed with returns.”
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Polarized pattern: few middle ratings. 31% of recent reviews are 4–5★ and 62% are 1–2★.
I have shopped with this company twice and on both occasions I have waited over a month with no communication whatsoever from the company. When I followed up, I am assured that the product is not far away. It is unacceptable to take a customer's money and then hang on to it without shipping the product or advising the status of the order. I asked who I could speak to however they would not provide contact details. I have got refunds on both occasions and I will shop elsewhere in the future.
Been over 20days since I placed my order and no feedback yet!! Paid for express shipping! No customer service.
4 stars. Took awhile to get here. Product looks good though! 4 stars due to long shipping time and not in stock when ordered.
great keeps me warm in the winter when im out kayaking slowly around the canels. the compression shirt helps with my back too which i like.
SHARKSKIN™ International is a company specializing in technical watersports protection, offering a range of innovative products designed for various aquatic activities. Their product lineup includes waterproof backpacks, wetsuits, thermal tops, pants, and full suits, as well as performance apparel and equipment. SHARKSKIN™ focuses on enhancing the experience of athletes and enthusiasts engaged in activities such as diving, snorkeling, paddling sports, power sports, and board sports. The company targets a diverse customer base that includes men, women, and juniors who participate in both recreational and competitive watersports. By providing high-quality, function-driven apparel that is designed to improve performance and comfort, SHARKSKIN™ aims to meet the needs of those seeking reliable gear for their aquatic adventures.
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