Needed some guidance on setting up my…
Needed some guidance on setting up my device and the guys were super helpful
Live Systems operates a review platform known as CrowdTrust, which is designed to facilitate consumer feedback and ratings for various brands and products within the shopping and fashion sector. By providing a space for customers to share their experiences, Live Systems aims to enhance transparency and trust in online shopping, enabling potential buyers to make informed decisions based on authentic reviews. The platform caters to a diverse audience, including consumers seeking reliable insights into products and services, as well as businesses looking to enhance their reputation and customer engagement. CrowdTrust serves as a valuable resource for shoppers who prioritize peer reviews and quality assessments when navigating the ever-evolving landscape of e-commerce.
Live Systems receives high praise for its excellent customer service and prompt delivery, with many reviewers highlighting the helpfulness and knowledge of the staff. Customers appreciate the quick resolution of issues, such as order discrepancies and cancellations, often noting the friendly and accommodating nature of the team.
The majority of orders arrive quickly and as described, contributing to a positive shopping experience. However, there are some complaints regarding the misleading "freepost" claim, with one customer expressing frustration over unexpected postage fees. Additionally, a few reviewers mention challenges in reaching the sales department during busy periods. Overall, Live Systems is well-regarded for its service and product quality, despite some minor issues with communication and delivery fees.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 20 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2022.
| Month | Average | Reviews |
|---|---|---|
| Feb 22 | 5.0 | 1 |
| Mar 22 | 5.0 | 1 |
| Apr 22 | 4.0 | 1 |
| May 22 | — | 0 |
| Jun 22 | — | 0 |
| Jul 22 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 20 most recent reviews.
“Order arrived quickly and was correct, good quality item”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 5.0 out of 5 (good) | — | 20 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Live Systems is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 4.4).
20 reviews of Live Systems. Filter by what matters to you.
Over a year ago
Needed some guidance on setting up my device and the guys were super helpful
Over a year ago
Order arrived quickly and was correct, good quality item
Over a year ago
Spoke early morning with Steve Robb, fantastic knowledge, patience and service! Sorted everything out for me and was completely accommodating. Thanks again Steve and Live systems for being there for m... See more
Over a year ago
They really try to help. Very knowledgable staff and polite. I will definitely be using them again
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Needed some guidance on setting up my device and the guys were super helpful
Order arrived quickly and was correct, good quality item
Spoke early morning with Steve Robb, fantastic knowledge, patience and service! Sorted everything out for me and was completely accommodating. Thanks again Steve and Live systems for being there for my business!
They really try to help. Very knowledgable staff and polite. I will definitely be using them again
Excellent products at very competitive prices and prompt delivery.
Service team was very polite and item was delivered next day as agreed. Happy to use these guys again
Great service, great selection of products. There was a small stock discrepancy with my order but I was rung very quickly after placing it to get everything sorted out. Would use again.
I ordered a wrong product and asked for cancellation. They were so quick and kind. Without any delay my request was processed.
Googled to get a Shure microphone windstopper - google had these listed at this website with free delivery. Unfortunately after messing around giving all my details for delivery it appears freepost in their eyes means £5 p+p so my £5.50 wind stopper suddenly would be £10.50 Do the right thing either correct the postage online to be truthful or actually give freepost. I’m sure this may be dumbed down so I’ll postit on Twitter too
Excellent service, very prompt and professional, good communication and nice people to deal with. A winning hand and well done guys! First class and would highly recommend you. Ian Halesworth Suffolk
prompt delivery product as described
Felt that my order was so small and they were to busy with other work This is all when trying to contact them, Took several days for me to get answers, Only hire dept available, sales dept not in the office In the end worked out ok
Unfortunately, I misunderstood the description on the web site and ordered the wrong product. Live Systems were quick to accept a return of the item I ordered and they gave me a full refund.
As usual Great Service from Live System and Steve. You get great expertise form the staff, fantastic products like Fohn or DAS. I would highly reccomend this company, I have used them now for a few years and they never let me down. Keep up good work guys
Cables are high standard giving better audio that previously. Happy!
Product in stock delivered very quickly. Thank you.
Excellent customer service Would recommend MH
Very fast delivery and the lowest price around . My local music store Andertons couldn’t price match . Many thanks.
Live Systems operates a review platform known as CrowdTrust, which is designed to facilitate consumer feedback and ratings for various brands and products within the shopping and fashion sector. By providing a space for customers to share their experiences, Live Systems aims to enhance transparency and trust in online shopping, enabling potential buyers to make informed decisions based on authentic reviews. The platform caters to a diverse audience, including consumers seeking reliable insights into products and services, as well as businesses looking to enhance their reputation and customer engagement. CrowdTrust serves as a valuable resource for shoppers who prioritize peer reviews and quality assessments when navigating the ever-evolving landscape of e-commerce.
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