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Consumers generally express high satisfaction with Shop, particularly praising the quality and performance of their Prusa printers. Many reviewers highlight the excellent service and detailed assembly instructions, making the setup process enjoyable and straightforward.
The delivery speed is noted positively by some, although several customers mention that shipping times can be slow and costs higher than competitors. While the majority appreciate the product quality, a few critical voices raise concerns about the support provided and issues with specific printer functionalities, such as automatic cleaning. Overall, Shop is recognized for its innovative products and strong customer service, leading to a predominantly positive sentiment among users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 71 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 25 | 4.5 | 13 |
| Nov 25 | 4.4 | 58 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 71 most recent reviews.
“From the ease of ordering my printer to the actual delivery, I can only describe it as prompt and professional”
“I have bought the XL 2 toolhead on preorder and have been using it since April 24”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consumer Electronics.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 71 |
| 1.9 out of 5 (poor) | 100 out of 100 | — | — | 1.3 out of 5 (poor) | +104% | 547 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Shop is #3 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 4.3).
71 reviews of Shop. Filter by what matters to you.
J'ai pris un kit core one. Le montage s'est bien passé. Mais au final j'ai des problèmes avec le nettoyage automatique de la tête d'impression. Il est impossible de sauter cette étape. Et donc mon imprimante me fait perdre énormément de temps a chaque impression. Ma mk4s est beaucoup plus efficace.
Product is quite good but comparing to rest of the market is overpriced
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CrowdTrust is a review platform designed to facilitate transparent feedback and ratings for businesses across various industries. By allowing customers to share their experiences, the company aims to foster trust and enhance consumer decision-making. It serves a diverse audience including individual consumers, small business owners, and enterprises looking to improve their online reputation through genuine customer insights. The platform provides tools for businesses to manage and respond to reviews, helping them understand customer sentiments and identify areas for improvement. With a focus on authenticity, CrowdTrust plays a vital role in connecting consumers with reliable information about products and services, ultimately promoting a more informed marketplace.
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